# Benefitplace

> Mobile platform for accessing and managing employee benefits information. (iPhone/iPad app by Benefitfocus.)

- Source: https://appshunter.io/ios/app/benefitplace/id702939605 (this page in markdown: same URL + `.md`)
- Developer: [Benefitfocus](https://appshunter.io/developer/347927908)
- Category: Business, Health & Fitness
- Price: Free
- Rating: 4.62/5 from 29,386 App Store ratings · 134 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 71 MB
- Languages: English, French, Spanish
- Released: 2013-09-22
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/benefitplace/id702939605/reviews.md

## What is Benefitplace?

Take your benefits wherever you go. Download the Benefitplace™ app today! 

1. Install the Benefitplace app
2. Enter your company ID.
3. Log in using the same username and password you use on your computer!

Having trouble downloading the app or logging in? Here are some tips and tricks to help!  

- Unsure what your company ID is? In blue, below Company ID box and next button, click ‘Don’t know your company ID?’, enter your last name, date of birth and last 6 of SSN, then click ‘Find Company ID’ 
- Unsure what your password or username is? Click ‘Need help accessing your account?’ and follow each step to reset 

With the Benefitplace™ app, you can easily access and manage your benefits information anytime, anywhere. 

- View all active benefits, coverage details, payroll deductions and ID cards  
- Snap and tap to upload required documentation 
- Get important benefits notifications and reminders pushed right to your device 
- Send and receive sensitive personal information through secure messaging
- Check spending account balances and review transactions 
- Make annual benefit elections and life event changes on the go 
- Learn about and shop for benefits that are available for enrollment throughout the year

## Key features

- Access active benefits and coverage details
- View and manage ID cards
- Upload required documentation
- Receive benefits notifications
- Secure messaging for personal information
- Check spending account balances
- Make annual benefit elections and life event changes

## What do users think of Benefitplace?

Overall sentiment: neutral

**Pros**

- 👍 Intuitive and simple design
- 🚀 Fast and easy to use
- 💻 Comprehensive and detailed information
- 🔒 Secure and easy login
- 📱 Seamless mobile experience

**Cons**

- 🐛 Bugs and crashes
- 🤔 Confusing or unintuitive features
- 🔍 Difficulty finding or updating information
- 📞 Lack of customer support
- 🕰️ Slow performance

**Commonly reported bugs**

- Login issues and password reset problems
- Inability to update profile information
- Enrollment process errors
- Inconsistent or missing data
- Compatibility issues with older devices

**Most requested features**

- Print or download benefit information
- Improved date/time input functionality
- Ability to contact customer service
- Support for biometric login (Touch ID/Face ID)
- Smoother navigation and fewer redirects

## Recent user reviews (10 of 134)

All indexed reviews: https://appshunter.io/ios/app/benefitplace/id702939605/reviews.md

### 1/5 — Keep losing my benefits

*2026-08-21, version 2603.0*

Keep losing benefits even though I logged in correctly

### 1/5 — Terrible

*2026-08-05, version 2603.0*

Terrible.   Complex logins.  No support.   Tries almost forces you to get life lock.

I just want to select medical benefits.     Confusing and unable to do the basics!!!!

### 1/5 — Doesn’t work

*2026-07-15, version 2603.0*

UT has a QR code to get this app. I can find the company, says it’s linked, but login page either doesn’t load or doesn’t work if it does load. Uninstalled it.

### 1/5 — How do I find a dentist?

*2026-07-01, version 2603.0*

Can’t search for a dentist on app

### 1/5 — App crash

*2026-06-14, version 2602.0.2*

App keeps crashing!!!!

### 1/5 — Buggy app

*2026-05-12, version 2602.0.2*

Lots of popup links don’t work. I also echo another reviewer’s poor sentiment of not being able to find insurance card info or a number to call. You’re better off accessing this info on a computer imo.

### 1/5 — An atrocity

*2026-05-03, version 2602.0.2*

The most miserable experience I have ever had with an app! Everything is ungodly slow, login takes five tries to work, the app is actively hostile to any attempt to do anything.

### 1/5 — Couldn’t access an ID card

*2026-05-02, version 2602.0.2*

Nowhere on the site could I find a way to get an ID card for my vision coverage. Instead it wanted ME to upload a photo of the front and back of the ID card I don’t have and was trying to get a copy of in the first place. So frustrating!  I pay almost $1500/mo for insurance and can’t easily find a way to get a print out of my ID card for my daughter’s eye doctor appointment tomorrow. Ridiculous!

### 1/5 — Some of your benefits maybe

*2026-04-27, version 2602.0.2*

All I want to know is if I have any sick leave.  It can’t tell me. They just don’t care.

### 1/5 — Signing on is impossible

*2026-04-07, version 2601.0*

I have never had an app that was so difficult to log into.  Absolute garbage!

## Frequently asked questions about Benefitplace

### What does the Benefitplace app do?

The Benefitplace app allows you to access and manage your employee benefits information from your mobile device. You can view your active benefits, coverage details, ID cards, and make changes to your elections. It also facilitates document uploads, provides notifications, and enables secure messaging.

### How do I log in to Benefitplace?

To log in, you will need to install the app and enter your company ID. Then, use the same username and password that you use for your computer-based benefits portal. If you have forgotten your credentials or company ID, there are options within the app to help you recover them.

### Is Benefitplace free to use?

Based on the provided information, the Benefitplace app is available for free. There are no mentions of subscription fees, in-app purchases, or advertisements, suggesting it is a complimentary service provided by employers.

### What kind of benefits can I manage with this app?

You can manage a wide range of benefits, including viewing all active benefits and their coverage details, checking payroll deductions, and accessing ID cards. The app also supports managing spending account balances, reviewing transactions, and making annual benefit elections or life event changes.

### Can I upload documents through the app?

Yes, the app allows you to easily upload required documentation. You can snap photos of documents and tap to upload them directly through the Benefitplace app, streamlining the process of submitting necessary paperwork for your benefits.

## Version history (last 5 releases)

### 2603.0 — 2026-06-23

Bug fixes and enhancements

### 2602.0.2 — 2026-04-24

- Improved log in experience with multi-factor authentication

### 2602.0.1 — 2026-04-21

- Improved login experience with multi-factor authentication

### 2602.0 — 2026-04-20

- Improved login experience with multi-factor authentication

### 2601.0 — 2026-03-10

Bug fixes and improvements

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## More apps by Benefitfocus

- [Benefitfocus Health Accounts](https://appshunter.io/ios/app/benefitfocus-health-accounts/id1260661855)
- [Benefitfocus: New Frontiers](https://appshunter.io/ios/app/benefitfocus-new-frontiers/id1435646158)
- [Benefitfocus Billing](https://appshunter.io/ios/app/benefitfocus-billing/id1440072149)
- [Benefitfocus Events](https://appshunter.io/ios/app/benefitfocus-events/id1497047994)

All apps by Benefitfocus: https://appshunter.io/developer/347927908

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*