# Benefits by WEX

> Mobile app for managing health benefit accounts, checking balances, and submitting claims. (iPhone/iPad app by WEX, Inc..)

- Source: https://appshunter.io/ios/app/benefits-by-wex/id400760695 (this page in markdown: same URL + `.md`)
- Developer: [WEX, Inc.](https://appshunter.io/developer/480887519)
- Category: Finance
- Price: Free
- Rating: 4.20/5 from 12,493 App Store ratings · 817 written reviews indexed
- Age rating: 17+
- Requires: iOS 17.0 · 30 MB
- Languages: American English
- Released: 2010-12-01
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/benefits-by-wex/id400760695/reviews.md

## What is Benefits by WEX?

Keep tabs on all your benefit accounts by quickly checking your balances and details using our secure mobile app. With real-time access and intuitive navigation to all your important account information, our app includes the following features: 

Easy, Convenient & Secure
•	Simply login to the intuitive app using your same health benefits website username and password (or follow alternative instructions if provided) 
•	No sensitive account information is ever stored on your mobile device
•	Use Touch ID or Face ID to quickly log in to the mobile app

Connects You with the Details 
•	Quickly check available balances 24/7 
•	View charts summarizing account(s) 
•	View claims requiring receipts
•	Click to call or email Customer Service
•	View your statements and notifications
•	Scan product barcodes to determine their eligibility 

Provides Additional Time-Saving Options (if supported or applicable to your account(s))  
•	File a claim towards your FSA and HRA
•	Take or upload a picture of a receipt and submit for a new or existing claim
•	View, contribute and distribute HSA transactions
•	Pay bills from any account and add a payee
•	Manage your expenses by entering medical expense information and supporting documentation
•	View and Manage your HSA investments
•	Retrieve your forgotten username/password
•	Report a debit card as lost or stolen


Powered by WEX Health®

## Key features

- Check account balances 24/7
- View account summaries and statements
- File claims and upload receipts
- Manage HSA transactions and investments
- Pay bills and manage expenses
- Scan product barcodes for eligibility

## What do users think of Benefits by WEX?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use
- 🚀 Fast reimbursement process
- 👍 Convenient receipt scanning
- 👍 User-friendly app
- 👍 Streamlined claims submission

**Cons**

- 🐛 Frequent login issues
- 🐛 Slow app performance
- 🐛 Unreliable Face ID/Touch ID
- 🔍 Confusing claims process
- 🤔 Difficult to reach customer service
- 🤔 Frequent claim denials

**Commonly reported bugs**

- App crashes when navigating back to home screen
- Receipt upload fails intermittently
- Account balance not updating in real-time

**Most requested features**

- Ability to save frequently used providers
- Automatic date population for start/end of service
- Improved communication on denied claims
- Integration with insurance providers for EOB retrieval

## Recent user reviews (10 of 817)

All indexed reviews: https://appshunter.io/ios/app/benefits-by-wex/id400760695/reviews.md

### 5/5 — Reimbursement

*2026-08-25, version 320.3.0*

Takes forever to mail your reimbursement back you put your debit card account on there and they still mail the check out takes 15 days. This is no good.

### 1/5 — Bad app

*2026-08-24, version 320.3.0*

Is hard to make claims and also they don’t give you reasons off denied

### 5/5 — User Friendly

*2026-08-22, version 320.3.0*

This app is so much easier than filing paperwork! Very User Friendly!

### 4/5 — App use

*2026-08-21, version 320.3.0*

No able to use the option to pay myself back because the system was not able to process the receipts. Thus had to go thru tedious process of managing my request for payment

### 1/5 — Hassle to login

*2026-08-19, version 320.3.0*

Tech support is not helpful with anything. Can only login at website, app tells me my username and password are invalid

### 1/5 — Soooo slow

*2026-08-16, version 320.3.0*

Can no longer upload a receipt for an auto analyse or manual. There’s maybe something wrong with the ‘recipient’ drop down?? But the submit box never lights up to tap.

### 1/5 — Crashing

*2026-08-16, version 320.3.0*

Keeping crashing when trying to submit reimbursements

### 1/5 — That didn’t work

*2026-08-15, version 320.3.0*

The new update keeps me from filing a claim. All I get is wexnetworking.HtTPError0

### 1/5 — Crashing

*2026-08-15, version 320.3.0*

Every time I click on “reimburse myself” the app completely crashes. I’m unable to submit any expenses. I’ve already tried reinstalling the app.

### 1/5 — Low quality experience

*2026-08-13, version 318.20.0*

It is now 2026 and this app is still terrible. If you’re reading this developer team, please for the love of your gods put some effort into this, have some pride in your work. I had to reset all my login stuff for no reason? I had to redo my face id for no reason. Now you want me to fill out 30 security questions, for no reason? Modernize your security. Jesus Christ. 

My rating is largely due to the login experience, one having to do it every time I use the app without having some kind of remember me feature, and second the fact that faceID registers but never activates when logging in. I register for faceID every time I log in. It doesn’t let me in with my face. At this point y’all should make the feature work or get rid of it. This has been going on for well over a year now.

## Frequently asked questions about Benefits by WEX

### What can I do with the Benefits by WEX app?

The app allows you to securely manage your benefit accounts by checking balances, viewing account details, and submitting claims. You can also file claims towards your FSA and HRA, manage HSA transactions and investments, pay bills, and scan product barcodes for eligibility.

### Is the Benefits by WEX app secure?

Yes, the app is designed to be secure. You log in using your existing health benefits website credentials, and no sensitive account information is stored on your mobile device. It also supports Touch ID or Face ID for quick and secure login.

### How do I log in to the app?

You can log in to the app using your same health benefits website username and password. If you have alternative instructions, follow those. The app also supports Touch ID or Face ID for faster access.

### Can I submit claims through the app?

Yes, you can file claims towards your FSA and HRA through the app. You can also take or upload a picture of a receipt and submit it for a new or existing claim, making the process convenient.

### What types of benefit accounts does the app support?

The app supports management of various benefit accounts, including Flexible Spending Accounts (FSA), Health Reimbursement Arrangements (HRA), and Health Savings Accounts (HSA). It provides features for viewing balances, managing transactions, and submitting claims for these accounts.

## Version history (last 5 releases)

### 320.3.0 — 2026-08-13

Version 320.0 provides you with:

Security updates
Bug fixes

### 318.20.0 — 2026-08-05

Version 318.0 provides you with:

Security updates
Bug fixes

### 317.15.0 — 2026-06-24

Version 317.0 provides you with:

Security updates
Bug fixes

### 317.9.0 — 2026-06-01

Version 317.0 provides you with:

Security updates
Bug fixes

### 315.4.0 — 2026-04-06

Version 315.0 provides you with:

Security updates
Bug fixes

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## More apps by WEX, Inc.

- [WEX Connect](https://appshunter.io/ios/app/wex-connect/id480887516)
- [Individual HSA by WEX](https://appshunter.io/ios/app/individual-hsa-by-wex/id486990969)
- [Chard Snyder Mobile](https://appshunter.io/ios/app/chard-snyder-mobile/id588524766)
- [CS Benefits Accounts](https://appshunter.io/ios/app/cs-benefits-accounts/id661334143)
- [MyPreTax Mobile](https://appshunter.io/ios/app/mypretax-mobile/id699646812)

All apps by WEX, Inc.: https://appshunter.io/developer/480887519

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
