# Benefits You — user reviews

> 44 indexed App Store user reviews of Benefits You by Mercer.

- Source: https://appshunter.io/ios/app/benefits-you/id1571138428/reviews
- App overview in markdown: https://appshunter.io/ios/app/benefits-you/id1571138428.md

## Newest reviews (15 of 44)

### 1/5 — Worst broker app

*2025-09-28, version 1.26.17*

This is the worst by far. Sometimes you can’t log in (the loading takes forever). Claims still require an external tab/window to submit, not within the app environment. All sorts of bugs! Please fix it!!!

### 1/5 — Frustrated user

*2025-09-23, version 1.26.17*

This is one of the worst health management apps ever made.

To prospective corporate clients - fair warning to you. Be prepared for disgruntled employees. What is meant to allow for seamless claims / health management is a UI nightmare

To HR teams that approve the usage after testing - you should be fired for negligence.

### 1/5 — Never allows you to log in

*2025-09-04, version 1.25.3*

Always either times out or gives an update msg and hangs. Happens on repeat mode and unable to use the app. Ridiculous

### 1/5 — Pessima app

*2025-08-27, version 1.25.3*

Pessima, non funziona per niente e chiede molte volte tante password

### 1/5 — Most useless app to use when needed.

*2025-08-08, version 1.25.14*

It won’t work when you needed it especially when you are hospital.

### 1/5 — IMBARAZZANTE

*2025-07-26, version 1.25.3*

La peggior app, gli sviluppatori dovrebbero cambiare lavoro!!!

### 1/5 — Horrible App

*2025-06-18, version 1.25.3*

It is badly designed and always getting error (due to technical bugs) fir log in.

### 1/5 — Inutile

*2025-06-09, version 1.24.19*

Non puoi fare nulla. Ti rimanda solo ai siti internet delle compagnie. Perdita di tempo.

### 1/5 — Doesn’t update

*2025-06-03, version 1.24.19*

It pushed an update and now it’s stuck.

### 1/5 — Pessima

*2025-05-22, version 1.23.20*

Incredibilmente pessima. Dopo che ti chiede per 20 volte di inserire codici, poi alla fine non funziona incredibile veramente mai vista una cosa così.

### 1/5 — Impossibile accedere

*2025-05-19, version 1.23.20*

Impossibile accedere, gira a vuoto e non permette di fare log in

### 1/5 — Poor design

*2025-03-05, version 1.22.22*

App make sure to not serve any user needs. Pathetic design and features.

### 1/5 — horrible user experience

*2025-02-25, version 1.22.22*

when you try to log in, the app opens a URL instead, then you’re hit with an error message saying the URL has timed out despite it being less than a minute. once you close that page, the app itself will hang indefinitely until you restart it. rinse and repeat. can’t log in at all

### 1/5 — Lousy app, slow, bad UX

*2025-02-05, version 1.22.22*

Ridiculous password requirement, horrible navigation, takes forever to load, glitches from time to time.

### 1/5 — Worst app ever seen

*2025-01-16, version 1.21.18*

Horrible and lousy design app. Skip it if u can

## Most critical reviews (10 lowest-rated)

### 1/5 — Jielu

*2026-04-28*

When people are unwell, they need their insurance card! I never have an app so hard to login. Why can’t you just give us a hard copy of insurance card!!!!!

### 1/5 — Laughably bad

*2025-12-25, version 1.27.16*

If my future employer told me they were planning to onboard with mercer/benefits you, I’d quit my job.

Highlights include taking >10 minutes just to log in because of timeouts and random errors, app is ridiculously slow, content is all stored on external websites. All in all this is the digital equivalent of stepping on your child’s Lego in the middle of the night.

### 1/5 — It’s so bad it’s laughable

*2025-12-10, version 1.27.16*

From weird login messages to just crashing unexpected this app is like the embodiment of poor UX, bad code - it’s like software manifestation of an insurance trying to avoid payouts - basically starting by making a simple claim incredibly complex and difficult

### 1/5 — Awful app

*2025-12-06, version 1.27.16*

Probably the worst user interface I have encountered for seeking healthcare, it is just awful. No consideration of user experience - yet plenty of care taken in the bits where they try and sell you more services - overall it is shockingly bad

### 1/5 — Can't register

*2025-11-20, version 1.26.17*

Several tried unable to log in

### 1/5 — bug

*2025-10-27, version 1.26.17*

buggy and cant send emaol

### 1/5 — Chiede di aggiornare ma non ci sono aggionamenti

*2025-10-23, version 1.25.3*

Pessima

### 1/5 — Non scaricate per mymarsh

*2025-10-23, version 1.26.17*

Imbarazzante non visualizzare la voce rimborsi, praticamente è creata per fare pubblicità ad aziende varie

### 1/5 — Imbarazzante

*2025-10-20, version 1.26.17*

Chiunque abbia sviluppato questa applicazione andrebbe denunciato. Imbarazzante.

### 1/5 — Very bad App

*2025-10-04, version 1.26.17*

Terrible experience

## Most praised reviews (8 highest-rated)

### 5/5 — 便利

*2025-12-17, version 1.27.16*

福利厚生について一度に確認できて便利でした。

### 5/5 — シンプルなデザイン

*2025-12-05, version 1.27.16*

直感的に操作でき、わかりやすい

### 5/5 — Useful APP

*2025-12-05, version 1.27.16*

Since I can view the company’s benefits menu all at once, this APP is very useful to me.

### 5/5 — Eccezionale

*2025-05-29, version 1.23.20*

Da quando ho iniziato ad utilizzare l’APP non posso più farne a meno.

### 5/5 — Time saver

*2024-11-28, version 1.21.18*

Saves need to download multiple apps and remember multiple logins to access my benefits.

### 5/5 — Very useful app

*2024-06-26*

Perfect gateway app

### 3/5 — support ios 16

*2025-08-24, version 1.25.3*

please support ios 16. dont see min requirement to use this app to ios18.

### 2/5 — Unable to login

*2024-06-01, version 1.19.19*

App keeps going back to username page when I try to sign in

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
