# BenefitsForYou — user reviews > 92 indexed App Store user reviews of BenefitsForYou by CMFG LIFE INSURANCE COMPANY, rated 1.70/5 from 243 ratings. - Source: https://appshunter.io/ios/app/benefitsforyou/id1167154112/reviews - App overview in markdown: https://appshunter.io/ios/app/benefitsforyou/id1167154112.md - Rating breakdown: 5★ 29 · 4★ 8 · 3★ 6 · 2★ 10 · 1★ 190 ## What do users think of BenefitsForYou? Overall sentiment: negative **Pros** - 👍 Simple and easy to use - 🔒 Fingerprint login **Cons** - 🐛 Crashes on login - 🐛 App not functioning after updates - 🐛 Frequent crashes and freezes - 🚫 App completely unusable **Commonly reported bugs** - Crashes on login - App not working after updates - Freezes and crashes frequently **Most requested features** - Improve app stability and reliability - Add more functionality beyond just checking balances ## Newest reviews (20 of 92) ### 1/5 — Completely useless *2025-01-19, version 1.6.4* Completely useless app. Do better ### 1/5 — This app is the worst *2025-01-09* I can NEVER access the app I always have to go through the website you need to fix it so it is useable AT ALL. Please do one thing for the people either way money here…. Get a better app or fix it! ### 1/5 — Horrible app doesn’t load *2024-12-28* Horrible app. Constantly fails. Currently will not even load and says error. No one to call and frustrating as heck. Time to start over. The reviews are some of the worst in the financial industry applications. Currently trending below two stars. Just think out how bad you have to be to be below two starts with hundreds of reviews. Wow. ### 1/5 — Crashing *2024-11-09, version 1.6.4* Can’t even login, crashes each time I try ### 1/5 — App crash *2024-10-10, version 1.6.4* I can’t even log in app just crashes everytime . ### 1/5 — Simply useless! *2024-09-14* I was shocked to see such a low score but now know why. Used the app to login, Face ID worked until I got a prompt to update. Face ID no longer works, tried forgot password and not able to enter my user id (won’t accept numbers). Guess like the rest, will have to login via safari and not the app to view my account. ### 1/5 — Crash *2024-09-05, version 1.6.4* Everytime I try to log in, it crashes. I can’t use it anymore. Are there fixes coming? ### 1/5 — New App Not Available *2024-09-04, version 1.6.4* Prompted to update to new app. Did so. Opened “new app”. Prompted to update to new app again? Fix this update/process please. This continues to occur. No resolution from you. Please reply (9/4/24) ### 1/5 — Worst app in history *2024-07-19, version 1.6.0* What are we even doing here? ### 1/5 — Horrendous app experience *2024-07-19, version 1.6.0* This app is beyond awful, and it’s not just the app but their desktop version as well. Data and balance updates lag by a day or more. History is limited. The UX is unintuitive, and the UI is visually unappealing. What appears to be a common icon, like the refresh icon, does something completely unexpected in this app compared to every other app on the planet, while other icons do nothing (I.e. the dollar sign icon doesn’t do anything or provide information, just collapses the top of page bar). Transactions aren’t searchable. The projected retirement health is inaccurate since it doesn’t accurately pull in external fund data not allow a manual addition. There’s no ability to break down fund performance by the specific fund. There’s no simple distinction between traditional and Roth balances. Simple, intuitive, common trend and line charts don’t exist. The Category menu uses 1/8 of the page, with empty space below and the tiniest of frames on page to scroll to see 1-2 lines of info at a time, making it impossible to see holistic data for comparison. Rate of return is static to timeframes CUNA selects, with no customization where one might view specific timeframes, and it’s inconsistent; example: my inception date of 1/1/2014 shows a different rate of return than my YTD rate of return shown, making management of funds questionable. The option select transactions has such small font that it’s nearly impossible to tap the specific transaction type one would like to view. Statements are tiny PDF eye charts without an option to export. A hamburger menu on the right side of the screen does nothing and serves no purpose. This app clearly has no design behind it or input from anyone who’s actually knowledgeable about retirement planning or the concerns of those trying to build retirement wealth. It’s dated, nearly unusable, and CUNA’s lack of modernization and infrequent updates is indicative they don’t care. It’s so bad that there’s zero chance I’d roll previous 401ks into this plan. Fidelity, Schwab, and so many others are light years ahead. ### 1/5 — GARBAGE *2024-07-12, version 1.5.9* This site does not function on my iPhone or iPad. I am telling my CU to find another retirement plan vendor as this is unacceptable. Very disappointed in TruStage - Michigander.. ### 1/5 — Can’t even open app without crashing *2024-06-15, version 1.5.8* This app is a disaster. I can’t even login without the app crashing right away. Benefits for you “developers” need to get their act together. ### 1/5 — Glitches out/closes as soon as I tap login *2024-05-04, version 1.5.8* Unusable app, please fix, would be nice to see my 401k info on my phone. ### 1/5 — Unusable *2024-04-14, version 1.5.8* Cant get pass the login screen - have to use safari ### 1/5 — Man what happened? *2024-03-11* I've used the website and app for years (over a decade on the website). One day the mobile app stopped working. I would login and it would immediately crash. I figured it would be addressed at some point but I feel like this has gone on for over a year. The website remains very functional but the mobile app is TERRIBLE. ### 1/5 — Not useful app *2024-02-27, version 1.5.8* No access does not work ### 1/5 — Can’t even sign in *2024-01-10, version 1.5.8* The app crashes every time I try to sign in. ### 1/5 — Trash *2023-11-02, version 1.5.8* Crashes before I can login and has for 2+years. Insane that this app is even offered and does not work at all and there is no effort to make improvements ### 1/5 — Are you guys going to fix this app? *2023-11-02, version 1.5.8* ???? ### 1/5 — Shuts Off *2023-10-23, version 1.5.8* This app no longer remains open ## Most critical reviews (10 lowest-rated) ### 1/5 — App Down for a Month *2026-08-07* Following a security breach and hardly any real communication, the app has been down for a month. I hope my employer finds a better 401(k) provider in the near future as this is unacceptable. The utter lack of communication especially indicating whether or not my personal data is compromised and the timeline for coming back up should be investigated by state and federal regulators. ### 1/5 — Non-Functional *2025-12-16* I’ve had this app for several years, and it continues to crash immediately after launching and entering my user name and password. It was working for a while, but I just updated it from the App Store and now it crashes again. It would be nice if the app could use my Face ID for logging in if this is ever fixed. I have to log in through a PC for now. ### 1/5 — No longer works *2025-10-22* This app will no longer open. I’ve tried deleting it multiple times and reinstalling it. And it just opens to a white screen and nothing else. ### 1/5 — Does not work *2025-10-02, version 1.7.2* The old version worked great. The new one won’t even open. I tried installing it and deleting it twice. No luck. ### 1/5 — Useless *2025-09-24, version 1.7.2* This app does not work. After logging in it’s a white screen. Please update this site app! ### 1/5 — App “update”? *2025-09-21, version 1.7.2* The app forced an update upon logging in and now just takes me to a white screen when logging in. I’ve tried deleting the app and redownloading to the same result. ### 1/5 — Worthless after update *2025-09-20* With the current update the app is worthless. Once you log in to the app it shows nothing but a white screen. I tried deleting the app and reinstalling but the same behavior. Serious quality assurance testing is needed!!! ### 1/5 — Had this been abandoned? *2025-09-03, version 1.6.4* Immediately crashes upon login on iPhone 16 running 18.6.2 similar to all recent reviews. Still working on iPhone 13 with 18.6.2, however (app installed 10/2024). Web login working but UI doesn’t look great in mobile browser. Judging by recent reviews, this has been an issue for a very long time. Given that, I wonder what the plan is. App is useless at the moment. ### 1/5 — APP KEEPS CRASHING *2025-06-18, version 1.6.4* App crashes every time. Haven’t been able to log in for weeks. App shows up to date - still nada. What’s the deal!?! ### 1/5 — Terrible *2025-03-17, version 1.6.4* App has consistently crashed during login for like 3 years. I don’t personally understand how that is even possible, especially for a banking app. ## Most praised reviews (10 highest-rated) ### 5/5 — Simple App for quick balance check *2021-01-30* I love the simplicity of this app and how I can easily check my balance once a week. I have to go to the website to do more and it would be good to be able to do this in the app. ### 5/5 — Great app! *2019-02-26* This app is extremely easy to use! Has all the info I need for my retirement plan. ### 5/5 — Great handy app *2018-11-10* This is a nice app as an alternative to the web version. Allows for use of Touch ID which is a benefit for you! ### 5/5 — Upgrade!! *2018-11-09* Love this app! I love that the homepage shows social security income and my retirement income. Helps me see my entire retirement income. Very helpful ### 3/5 — My Contribution *2019-08-03* Very simple to use especially I like the fingerprint touch to login. Very simple to navigate. You can check your quarter statement in the app. The only complaint I have in the app you can’t see your total loan balance in the balance section. 🤦🏻‍♂️🙄💭 ge ni o us😟 but why not 🤷‍♂️💭😓 ### 3/5 — Needs more *2018-01-02, version 1.4.2* Can you add some graphs to this app so you can see growth easier? It's not easy to see what's growing and whats not with the different funds. ### 2/5 — The app has not been functioning at all *2023-07-10* I’ve tried signing in for over a year now and it still just force-closes when I sign in. I have to use a desktop to be able to view anything. ### 2/5 — Face ID not working *2021-11-22, version 1.4.5* Since a recent update to either the app or iOS, Face ID has stopped working. When I log in though it asks if I want to enable Face ID which I select yes and my options show it on but if I force close the app and reopen, Face ID doesn’t log me in forcing me to log in with my username and password. ### 2/5 — App doesn’t work anymore *2020-12-20, version 1.4.2* The app had worked for me for some time, but just recently the app stopped working completely. ### 2/5 — Poor app and website *2018-01-23* I like and appreciate touch ID. The website is too basic and choppy to navigate. Designed for a complete novice with no clue. The app is only helpful to see the balance and individual contributions. Not an improvement and looks like training wheels compared to my other financial apps. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*