# BenefitWallet+

> Mobile HSA management for viewing balances, transactions, payments, claims, and investments. (iPhone/iPad app by Conduent Inc..)

- Source: https://appshunter.io/ios/app/benefitwallet-plus/id1225130377 (this page in markdown: same URL + `.md`)
- Developer: [Conduent Inc.](https://appshunter.io/developer/1196955488)
- Category: Finance
- Price: Free
- Rating: 4.50/5 from 9,360 App Store ratings · 122 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 63 MB
- Languages: American English
- Released: 2017-05-26
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/benefitwallet-plus/id1225130377/reviews.md

## What is BenefitWallet+?

BenefitWallet® brings you the latest generation of our interactive mobile application for iPhone devices.

The BenefitWallet mobile app helps you:
• Easily login using Touch ID or Face ID
• Open an HSA account and register as a First Time User
• Receive security code via text message
• View account balances and transaction history
• Make a payment or add a new claim
• Pay a provider 
• Reimburse yourself
• Invest a portion of your HSA balance in mutual funds
• Accept dependent care provider signature to support day care claims
• Upload photo images of claims documentation
• Review claim and payment history
• Submit recurring claims and contributions
• Change and reset your password
• Tap to call the BenefitWallet Service Center
• Access our Resource Center for helpful educational materials
• Access the Debit Cards and can do Lost/Stolen, Lock/Unlock and Reorder.

## Key features

- HSA account management
- View balances and transaction history
- Make payments and add claims
- Reimburse yourself
- Invest HSA balance in mutual funds
- Upload claim documentation
- Manage debit cards

## What do users think of BenefitWallet+?

Overall sentiment: negative

**Pros**

- 👍 Simple and convenient
- 🚀 Easy to use app
- 🔒 Secure with face recognition

**Cons**

- 🐛 Buggy and crashes frequently
- 🤔 Unintuitive and not user-friendly
- ⏱️ Slow and unresponsive
- 📞 Poor customer service and long wait times
- 🤯 Difficult to navigate and complete tasks

**Commonly reported bugs**

- Login issues with accounts being logged in on multiple devices
- Reimbursement requests failing with no explanation
- Inconsistent behavior when switching between app and other apps
- Incorrect default dates causing claims to be denied
- Inability to update the app leading to lack of functionality

**Most requested features**

- Allow editing and deleting of submitted claims
- Provide more detailed transaction history
- Enable background switching and pasting of information
- Improve photo/document upload functionality
- Integrate with more cloud storage options

## Recent user reviews (10 of 122)

All indexed reviews: https://appshunter.io/ios/app/benefitwallet-plus/id1225130377/reviews.md

### 1/5 — Insufficient

*2025-04-29, version 2.5.3*

Very I user friendly

### 5/5 — Chid care

*2025-03-31, version 2.5.3*

Awesome

### 2/5 — Employee

*2025-03-26, version 2.5.3*

Issues with submitting

### 1/5 — Disappointed

*2025-03-16, version 2.5.3*

Doesn’t allow allow receipts for money that should roll over to the new year.

### 1/5 — Receipt upload

*2025-02-14, version 2.5.3*

Unable to upload my receipt even after allowing camera access and selecting photo. Even though I had just completed a precious transaction the same way. Very buggy

### 1/5 — Denies Rightful Benefits!!

*2025-01-26, version 2.5.3*

I am soo glad our company dropped this one. This company and app denies legally rightful reimbursement of medical expenses. I HATE BENEFIT WALLET!!

### 1/5 — Poor app support

*2024-12-16, version 2.5.3*

Unable to access customer support from app. Junk. Only phone number listed takes forever.  Do better with this service.

### 4/5 — Reimbursement

*2024-11-20, version 2.5.3*

The process works fairly well, but the limit on the size of attachment should be increased as most photographs are much larger than the limit of 2.5 megs for attachments

### 1/5 — Ms. Harris

*2024-11-20, version 2.5.3*

This is a horrible app.  It’s not user friendly, you can’t review previous claim, and the date that the cash post is NOT the actual date listed.  I prefer the old system better. Every was laid out and it was more transparency in how cash comes in and out.   Sorry, but facts are facts… It’s a No for me with this app.

### 1/5 — Boo

*2024-10-23, version 2.5.3*

Health equity in general is so much easier. Benefit wallet reimbursement is so finicky & so slow.

## Frequently asked questions about BenefitWallet+

### What can I do with the BenefitWallet+ app?

The BenefitWallet+ app allows you to manage your Health Savings Account (HSA) on the go. You can easily log in, view your account balances and transaction history, make payments, submit and review claims, reimburse yourself, and even invest a portion of your HSA balance in mutual funds.

### Is the BenefitWallet+ app free to use?

Yes, the BenefitWallet+ app is available for free. There are no in-app purchases or advertisements mentioned in the provided description, indicating a free service for users.

### How do I secure my account on the BenefitWallet+ app?

The app offers secure login options using Touch ID or Face ID for enhanced security. You can also receive security codes via text message for verification and easily change or reset your password if needed.

### Can I invest my HSA funds through the app?

Yes, you can invest a portion of your HSA balance directly through the BenefitWallet+ app. The app provides the functionality to invest in mutual funds, allowing you to grow your savings.

### What if I need help with my account or have a question?

The app provides a 'Tap to call the BenefitWallet Service Center' feature for direct assistance. Additionally, you can access the Resource Center within the app for helpful educational materials and information.

## Version history (last 5 releases)

### 2.5.3 — 2024-03-01

Implemented updates to support the transition of MSA accounts to HealthEquity.

### 2.5.2 — 2024-02-23

Implemented updates to support the transition of HSA to HealthEquity.

### 2.5.1 — 2024-01-26

* Implemented options to limit HSA Investment participation during the migration of HSA accounts to HealthEquity

### 2.5.0 — 2023-11-03

General Updates
• Implemented a dashboard view to show all available balances at logon
• Re-designed homepage icons for quick access to key features
• One-tap access to personal info, security settings, digital resources, and contact info
• What's New feature launches at logon; accessible from profile menu ongoing
• Transaction data and statements are now launched from the account homepage icons
• Merged 'Report an app bug' & 'Suggest an idea' utilities into Contact Us feature
• Consolidated resource links into a single menu in the profile (e.g. Resource Center, Tips & Hints, Third-Party Licenses, Privacy Policy)

Account-Specific Updates
• Added configurable Multi-Factor Authentication (MFA) support for notional spending account plans (e.g. FSA, HRA, DCFSA, etc.)
• Debit card management moved from profile to the account-specific homepages (e.g. HSA, FSA, HRA, etc.)
• Closed notional account cards are now colored grey in the app (i.e. accounts beyond their final filing date)
• "Card requested" messaging is now present after dependent debit card requests are generated for notional accounts
• Added "First day to incur" date to notional account cards to reflect the first day of claim eligibility so that users are aware that services can only be reimbursed if incurred on or after this date
• Completed annual deposit agreement updates for HSA & MSA accountholders

Back-End Updates
• Added event-logging for data analytics support
• Enhanced error descriptions implemented

### 2.4.0 — 2023-06-30

Health Savings Account Updates:

•Updated HSA payment success screens to set proper expectations for payment receipt based on the user’s payment method
•My Debit Cards page now includes separate tab for users having both HSA and notional cards
•Updated contribution and payment screens to denote when transactions are defaulting to the next business day (based on Eastern Standard Time)

Spending Account (FSA+) Updates:

•Added debit card management capabilities for notional debit cards, including the option to add and request debit cards for qualified dependents; card activation and PIN reset instructions are included
•Updated notional claim submission confirmation messages to reflect proper Terms & Conditions
•Updated logic for auto-populating the “End date of service” on notional claims to reduce manual input required by the user
•Provider Tax ID/SSN is no longer required to submit Dependent Care claims via the app

General Updates:

•Updated the app to include appropriate messaging when the user has no active accounts
•Updated Alerts configuration to support multiple simultaneous alert messages

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All apps by Conduent Inc.: https://appshunter.io/developer/1196955488

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*