# BeneSys Member Reimbursement — user reviews

> 13 indexed App Store user reviews of BeneSys Member Reimbursement by BeneSys, Inc, rated 3.60/5 from 33 ratings.

- Source: https://appshunter.io/ios/app/benesys-member-reimbursement/id6447012955/reviews
- App overview in markdown: https://appshunter.io/ios/app/benesys-member-reimbursement/id6447012955.md
- Rating breakdown: 5★ 20 · 4★ 1 · 3★ 0 · 2★ 2 · 1★ 10

## Most critical reviews (10 lowest-rated)

### 1/5 — Make it more complicated

*2026-06-16*

One time loading up receipts, as easy as turning on the television next time it’s like the absolute worst thing ever ……. Way to go

### 1/5 — Not user friendly

*2026-05-26*

It would be nice if I could upload a photo to submit a receipt. Instead of taking a screen shot of the recipe, printing the recipe, taking a photo using the app of the recipe to upload the recipe.

### 1/5 — Garbage

*2025-11-19*

Can one of the devs please tell me why there’s a direct deposit option but it doesn’t actually work. I called him trying to set it up so I could be reimbursed and of course they said they don’t know why that’s on the app. And they cannot set up direct deposit at the end of the day. This is a failing app and AI could do these jobs 1 million times better. 30 days to process peoples money days is ludicrous.

### 1/5 — Customer service nonexistent?

*2025-10-29*

I sent an email to customer service over a week ago and have heard nothing back, so I sent another email and have still recieved no response 3 days later. Very disappointed.

### 1/5 — User

*2025-07-14*

The only way to upload a receipt is by tacking a picture through the app. You cannot upload a picture from your saved pictures or downloaded pictures.

### 1/5 — No good

*2025-03-11*

App constantly crashes

### 1/5 — Terribly inefficient App

*2024-08-20*

Any App should make the process easier. Not so when it comes to submitting receipts, unfortunately it seems that whomever designed the app to upload receipts forgot to put a feature on it to where you can upload a pdf version of the receipts. Considering this is a nonstop issue with the PCA cards being suspended, it would seem like a no-brainer to have an upload option available. 

Do better is all I can say, the American “healthcare system” is a systemic shitshow as it is currently, Apps and service like this further confirm as to why.

### 2/5 — Needs improvement

*2026-02-25*

If you rejected for a claim, they never give a reason. Then you can call and be on hold for 45 minutes.

### 5/5 — Great system

*2026-06-01*

User interface is streamline. Great customer service

### 5/5 — Easy to use

*2026-05-09*

Very easy to use app

## Most praised reviews (3 highest-rated)

### 5/5 — App

*2026-03-14*

I’m so glad they got a app. So much better

### 5/5 — Reimbursementt

*2025-11-19*

Very easy to use the app to submit a claim

### 5/5 — Logical and Easy

*2025-10-18*

Anyone can do the app!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-24.*