# Bent Tree For Patients — user reviews > 21 indexed App Store user reviews of Bent Tree For Patients by BenTree, rated 4.60/5 from 281 ratings. - Source: https://appshunter.io/ios/app/bent-tree-for-patients/id1617296296/reviews - App overview in markdown: https://appshunter.io/ios/app/bent-tree-for-patients/id1617296296.md - Rating breakdown: 5★ 239 · 4★ 19 · 3★ 6 · 2★ 0 · 1★ 17 ## Newest reviews (3 of 21) ### 5/5 — GREAT APP!! *2024-07-24* this app is extremely user friendly and very easy to use. provides immediate access to records, information & access to scheduling/medical staff. wish all medical practices had an app of this caliber! ### 5/5 — Very Helpful *2023-11-07* Greatest app ever for patient connectivity! ### 5/5 — Love it! *2023-10-20* The best app I’ve ever used! ## Most critical reviews (10 lowest-rated) ### 1/5 — absolute worst patient portal ever made. deserves negative stars. blatantly fake 5-star reviews. *2026-06-04* before you can even start using the app, it makes you upload all the documents you already supplied at the front desk, wasting my time and forcing me to upload screenshots of my notes app saying "i gave this all to you already at my appointment." once you get into the app, it is the least useful and most infuriating patient portal i have ever used in my life, and i have had 20+ specialists by my 30s. what kind of a clinic app does not show your upcoming appointments? there is absolutely none of my medical information listed in my profile -- no medications, no allergies, no conditions. either this app is completely unlinked to the practice ehr or (nightmare option) it was never properly entered into the ehr in the first place. i have had an appointment, but that clinician is not listed among "my physicians." going to the medical records section shows zero records. on top of all this, there is an obtrusive ai microphone icon that is difficult to avoid accidentally clicking on while trying to navigate the rest of the useless app. the last thing i want to do is talk to an ai. genuinely cannot get over how completely unhelpful and poorly designed this app is. at this point you're better off just calling the clinic. ### 1/5 — Worst medical mobile app ever *2025-11-06* This app continuously gets stuck on various screens. Right now I can get to step nine of 10 and it will go no further. It keeps on saying I need to select a medical condition, which I have, multiple times. Very frustrating! I’m calling my doctors office today to ask them to send my medical test results to me via email. Very poorly designed! I uninstalled clear cache and reinstalled the mobile app six times. Still no success. This is junk. ### 1/5 — What’s new? Nothing *2025-10-02* The latest update says it fixed the password reset. It lies. ### 1/5 — Frustrated *2025-09-19* Not able to reset password using the app. That is the basic function of any mobile app requiring a password! ### 1/5 — Terrible App *2025-08-30* I cant believe its bent tree app, you cant recover your password. Looks like orphan App no one care whether its working or not ### 1/5 — Can't Login *2025-07-22* Password reset does not work. After changing password I log in and it just sends me back to log in again. ### 1/5 — Unable to reset password *2025-07-21* As someone else mentioned, you can’t reset your password which makes the app useless. ### 1/5 — Not thrilled so far *2025-05-06* Downloaded the app and I guess I didn’t log my password correctly. When you try to reset the password, you receive an email which redirects you to the App Store. If you click on App Support, it sends you to the Bent Tree website. Not sure how to reset password, so the app is useless. Guess I have to call Bent Tree for a password reset??? ### 5/5 — Fast response *2026-07-24* Great app! Excellent response time by nursing staff! Amanda always redoing so so quickly to all my needs! Thank you bent tree for all your hard work and all you do! ### 5/5 — Great app *2026-03-13* I am a big fan of this app. Makes getting in contact with my doctor’s office much easier ## Most praised reviews (8 highest-rated) ### 5/5 — I love this app *2025-10-30, version 1.7.9* Best app I’ve ever used!! ### 5/5 — GREAT, EASY TO USE *2025-09-22* this app is so easy to use! fast access to my health records, my medical team, referral list. ### 5/5 — I love this app *2024-11-13* Best app I’ve ever used!! ### 5/5 — This rocks! *2024-11-13* This is definitely the best healthcare app on the market. ### 5/5 — Best app ever *2024-11-13* I love Bent Tree! ### 5/5 — GREAT, EASY TO USE *2024-11-13* this app is so easy to use! fast access to my health records, my medical team, referral list. ### 5/5 — Amazing App *2024-10-03* Best app for healthcare I’ve ever seen ### 5/5 — Amazing app! *2024-07-24* This app makes it so easy to talk to the nurse, look at lab results, and schedule appointments!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*