# Beon Carrier — user reviews > 26 indexed App Store user reviews of Beon Carrier by Nolan Transportation Group, LLC, rated 2.49/5 from 61 ratings. - Source: https://appshunter.io/ios/app/beon-carrier/id1586017511/reviews - App overview in markdown: https://appshunter.io/ios/app/beon-carrier/id1586017511.md - Rating breakdown: 5★ 18 · 4★ 2 · 3★ 2 · 2★ 9 · 1★ 29 ## Newest reviews (9 of 26) ### 1/5 — Latest updated messed up *2023-06-12* This latest update has the prices messed up. Shows different when you click on the load. Please update. Also can we add a saved lane feature so I don’t have to keep reading my truck filters. **Developer response:** Good Morning, This was an internal issue with system migration and has now been addressed. Please update your app. The saved lane feature has not yet been deployed. At this time, you can use the heart lane button to add yourself to a routing guide for loads. Our desktop Beon Carrier Portal will allow you to save searches. Regards, Customer and Carrier Experience Team ### 1/5 — Freezes up *2023-04-23* App freezes up. Very frustrating. Cannot get it to work at all. **Developer response:** Good morning! There is now an updated version. Please update your app in order to fix this issue. If you are still having issues please reach out to beoncarriersupport@ntgfreight.com they will be happy to assist you. Regards, Customer and Carrier Experience Team ### 1/5 — App is no good *2023-04-05, version 1.5.4* App continues to freeze. Better to use the website ### 1/5 — Non working app *2023-03-27* 8 out 10 times the app does not work.. main issues it freezes and can’t select anything.. also when inputting search criteria’s it would be nice to have prior searches saved.. I guess I’m asking for too much.. I simply just want it to work. **Developer response:** Good morning! There is now an updated version. Please update your app in order to fix this issue. If you are still having issues please reach out to beoncarriersupport@ntgfreight.com they will be happy to assist you. Regards, Customer and Carrier Experience Team ### 1/5 — Didn’t work *2023-03-18* Since new version update didn’t work at all always freezing I try so many times deleting app and download again keep doing same thing freeze screen you can’t do anything **Developer response:** Good morning! There is now an updated version. Please update your app in order to fix this issue. If you are still having issues please reach out to beoncarriersupport@ntgfreight.com they will be happy to assist you. Regards, Customer and Carrier Experience Team ### 1/5 — Version 1.5.2 made the app inoperable *2023-03-02* Ever since i updated to version 1.5.2 it never worked the same again. Like everyone else says it stays on the first screen and doesn’t respond. The bottom tabs are the only part of the screen that work. I can’t scroll down through loads at all. I cant even use this app anymore. Guess I’ll wait for another update to see if it’s fixed until then I have to find loads from other companies. **Developer response:** Good morning! There is now an updated version. Please update your app in order to fix this issue. When there is an updated version it will not allow you to get past the home screen. If you are still having issues please reach out to beoncarriersupport@ntgfreight.com. Regards, Customer and Carrier Experience Team ### 1/5 — Origin search *2022-11-15* When searching for a particular origin on loadboard and you go to “sort and filter”, change the pick up radius and pick up date then apply. It will go back to only what you’re close too so this needs to be fixed. **Developer response:** Good morning. Apologies for your experience. I will share your feedback with our Product Support team. In the future if you have additional feedback or how to questions, please let us know or you can send it directly to beoncarriersupport@ntgfreight.com ### 1/5 — Very poorly designed and functioning app *2022-11-09* I’m not sure who would rate this app any higher than one star. It’s difficult to use and very very clunky. It’s design and workflow is very poor. You can search and bookLoads with this app, but the filter settings are very limited. You cannot save any settings or searches for later use. The Asher load services like submitting paperwork to the app or even worse. Even if you do manage to successfully upload paperwork to the app, apparently the office staff on the other side cannot see the paperwork that you’ve uploaded to a load in order to get you paid. So you end up taking more pictures of your bills and accessorials and emailing them directly to brokers and staff so that you can get paid. Which begs to question why would you even use this app. Again because it’s so poorly designed it’s barely functional. I suspect the four star ratings are fake there’s no way no way at all. **Developer response:** Good Afternoon, There are ways to to create preferences so you receive push notifications and won’t need to save any filters because you would get an alert when something matches what you like. Would you like us to do a tutorial with you on how to use the app? This may help answer some of your questions. Please reach out to beoncarriersupport@ntgfreight.com and we can get a tutorial set up with you. Regards, Customer and Carrier Experience Team ### 1/5 — Waste of Data *2022-08-14* It’s pointless to have a load board on a mobile app if it won’t let you choose anything from a mobile phone. Filters don’t work and after hour support for this issue is non existent. I’ve hauled for them for over 4 years. Great company, trash app.. **Developer response:** Hi, sorry that your app experience didn't align with your expectations. We're constantly making changes based on feedback, 'm going to connect with our Product Team to see where we are on filters and support channels. I will follow up with more information. Thank you for the feedback. ## Most critical reviews (10 lowest-rated) ### 1/5 — App freezes! *2026-02-06* This is one of the worst trucking apps, last year it worked somewhat normally, but lately freezes constantly and can’t use at all. I’m on latest iOS version and tried to delete and reinstall. no luck😕 **Developer response:** Good Morning, I apologize that you haven't had the best experience with us. Please email us at beoncarriersupport@ntgfreight.com and we would be happy to help fix any of your issues. Regards, Customer and Carrier Experience Team ### 1/5 — App features *2025-10-17* Can’t post a truck keep closing out the app, also my notifications don’t work properly on iPhone sounds don’t alert ### 1/5 — Truck posting *2025-10-10* The above option is not available it crushes every time you try posting a truck. ### 1/5 — Its Ok *2024-05-08* No real issues except for it keeps logging me out every time I click out of the app. I press the remember me button as well . I just don’t understand why app will not let me stay logged in **Developer response:** Good Afternoon, Our team would be happy to assist you with your issue. Please reach out to beoncarriersupport@ntgfreight.com. Regards, Customer and Carrier Experience Team ### 1/5 — Carrier *2024-04-04, version 1.6.4* App freeze for searching 04/04/24 ### 1/5 — App login page *2024-03-18* There is a problem with app access when we try to login the OK sign stays there and we have to close app again and then sign in again. **Developer response:** Good Afternoon, this has now been fixed with updated versions of our app. Please download the most recent version. If you are still having issues reach out to us at beoncarriersupport@ntgfreight.com. Regards, Customer and Carrier Experience Team ### 1/5 — App do not work *2023-12-26* It is not allowing me to search for loads. I could use every other section but not the search for loads. If I delete and go back will allow me to search but I can’t scrolled down. Then it just stop working. **Developer response:** Good Afternoon, Our team would be happy to assist you with your issue. Please reach out to beoncarriersupport@ntgfreight.com. Regards, Customer and Carrier Experience Team ### 1/5 — Almost useless! *2023-07-06* This application will not work, you need to log in twice each time to have it work, uploading documents after completed trip doesn’t work either. **Developer response:** Good Morning, I apologize that you haven't had the best experience with us. Please email us at beoncarriersupport@ntgfreight.com and we would be happy to help fix any of your issues. Regards, Customer and Carrier Experience Team ### 1/5 — App is trash!!!! *2023-06-30* You can sit and put in your search info but if u leave off that “find loads” and come back you must put in all your search info AGAIN! You can’t go check on any other tab. That’s so annoying I won’t be using this app it’s time consuming. **Developer response:** Good Morning, We do not currently have the saved lanes feature; however, we appreciate you feedback as that is something we intend to develop. At this time, you can use the Beon Carrier Desktop Portal as that currently allow you to save lanes. Regards, Customer and Carrier Experience Team ### 1/5 — Poor Design *2023-06-25, version 1.5.8* Intended to take away the incentive to lower margins and over all a complete mess - At NTG you can expect 9/10 LTL loads get reclassed; lost, or thrown on the rail. 0/10!!!! TERRIBLE COMPANY ## Most praised reviews (7 highest-rated) ### 4/5 — Notification Sound *2024-12-26* The app is overall ok. The only issue I’m experiencing is no sound. Example, if I have a matching load available for my posted truck only a screen alert but no sound. All notifications settings sound work with every other app. Please fix. **Developer response:** Good Afternoon, we really appreciate you taking the time to provide us feedback. We will be sure to pass this along to the app development team. Best, Customer and Carrier Experience Team ### 3/5 — App hang constantly *2023-05-24* I don't no whats going in with my beon app. I uninstall it and install it back for 3 times but Still load board not working . Don't know what to do. Plz advice something Thank you Gary **Developer response:** Good Morning, We just recently released the 1.5.9 and it has been confirmed that everything is working properly. Regards, Customer and Carrier ### 2/5 — 2 Major Gripes with this App *2025-06-13* There are 2 major issues I have with this app. 1) No notification sound when there is a load match, despite me allowing notifications in my phone settings. This is such a HUGE miss. I miss out on a lot of matches because of this. I saw another user mentioned this same issue about a year ago. PLEASE PLEASE FIX THIS!!! 2) When I upload documents in the app for my completed deliveries, it still shows “Need Delivery Docs” despite me uploading several times and receiving an “upload successful” confirmation. I have to call in to NTG after every delivery to make sure they’ve received all of my documents. The call center has said they are not sure why I keep seeing the error message, but they received everything from the upload just fine. Small but very impactful and inconvenient bugs in the app. ### 2/5 — App only good for updating load info *2023-06-08* App is not good for searching loads doesn’t allow me to scroll down, search or anything . Only shows current location and one load. Good to upload documents, tracking and checking payment status. **Developer response:** Good Morning, In order to search outside of current location you will need to x out of the current location option within the search screen. If you have any further problems please do not hesitate to reach out to beoncarriersupport@ntgfreight.com. Regards, Customer and Carrier Experience Team ### 2/5 — Terrible app *2023-02-17, version 1.5.2* Every time I go back or leave the appI have to enter all the search info all over again…..it’s so annoying being that I have to go back and forth between loard boards **Developer response:** Good morning. Apologies for your experience. I will share your feedback with our Product Support team. In the future if you have additional feedback or how to questions, please let us know or you can send it directly to beoncarriersupport@ntgfreight.com ### 2/5 — Constant freeze up *2023-02-12* When it works It’s like it should be and does fine. But it freezes constantly even after uninstalling and reinstalling. Wish it worked like it was meant to…. **Developer response:** Good morning. Apologies for your experience. I will share your feedback with our Product Support team. In the future if you have additional feedback or how to questions, please let us know or you can send it directly to beoncarriersupport@ntgfreight.com. ### 2/5 — Filters are not good *2022-04-29* There is no way to filter for a Straight Truck, I can’t set a pickup date range, and I can’t save search settings either. **Developer response:** Hi, Thank you for the feedback. I apologize for your recent experience. Our Product team has released some enhancements for the filters and other improvements. Take a look and let us know your thoughts. Best, Katie --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*