# Bergdorf Goodman — The latest in luxury fashion

> Premier luxury fashion and beauty destination for womenswear and menswear. (iPhone/iPad app by Bergdorf Goodman Inc..)

- Source: https://appshunter.io/ios/app/bergdorf-goodman/id1484296650 (this page in markdown: same URL + `.md`)
- Developer: [Bergdorf Goodman Inc.](https://appshunter.io/developer/1484296649)
- Category: Shopping, Lifestyle
- Price: Free
- Rating: 3.40/5 from 294 App Store ratings · 59 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 87 MB
- Languages: American English
- Released: 2019-11-13
- Data updated: 2026-08-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bergdorf-goodman/id1484296650/reviews.md

## What is Bergdorf Goodman?

New York's original icon of style, Bergdorf Goodman is a premier fashion and beauty destination, a definitive voice of luxury with a loyal global following. For the first time in its 120-year history, you can shop its unerring womenswear and menswear edits from the palm of your hand. You'll find the latest in luxury fashion from more than 900 designers, including Akris, Brunello Cucinelli, Christian Louboutin, Fendi, Givenchy, Gucci, Prada, Saint Laurent, The Row, TOM FORD, and Valentino —as well as exclusive collections and groundbreaking collaborations.
The official BG app is an extension of the flawless service you've come to expect from this beacon of unabashed luxury.

THE FASTEST EXPERIENCE
From intuitive browsing to seamless checkout, every part of our app is optimized to make the time you spend with us easier and more time efficient.

FIND WHAT YOU'RE LOOKING FOR IN SECONDS
The latest built-in filter functionality means it couldn't be easier to find what you're looking for, from favorite designers or brands to specific categories and seasonal edits.

EXCLUSIVE-TO-THE-APP CONTENT
Enjoy access to original shopping experiences you'll find only on the app, including guest edits and designer launches.

HEAR IT HERE FIRST
Enable push notifications, and be the first to know about new arrivals, exclusive launches, special offers, and seasonal sales.

RECOMMENDATIONS JUST FOR YOU
Receive suggestions customized to your tastes based on products you’ve liked, and easily locate products you’ve recently viewed.

MESSAGE CENTER & PREFERENCES
View all your communications and set your email/text preferences in one place.

## Key features

- Shop over 900 luxury designers
- Exclusive collections and collaborations
- Intuitive browsing and seamless checkout
- Advanced filter functionality
- App-exclusive content
- Personalized recommendations
- Push notifications for new arrivals and offers

## What do users think of Bergdorf Goodman?

Overall sentiment: negative

**Pros**

- 🎨 Visually appealing and well-organized design
- 👍 High-quality luxury products and brand selection
- 🚀 Fast and seamless browsing experience
- 📦 Fast shipping and delivery
- ✨ Impressive product quality

**Cons**

- 🐛 Constant crashes and freezing
- 🐢 Extremely slow performance and lag
- 🎯 Unresponsive touch controls and oversensitive scrolling
- ❌ Broken checkout process with 404 errors
- 🛒 Shopping cart frequently empties or malfunctions
- 🔍 Search and filter functionality not working
- 📱 Not iPad compatible
- 🔄 App resets to beginning when navigating back
- 🖼️ Images fail to load or display incorrectly
- ⚠️ Poor integration with website
- 🚫 Crashes on startup for certain devices
- 🔐 Privacy concerns - clipboard copying
- 📧 Unsubscribe/opt-out email system broken
- 💳 Requires repeated credit card re-entry
- 🎪 Inconsistent product display and navigation

**Commonly reported bugs**

- App crashes immediately on startup
- Shopping cart won't load or frequently empties
- Checkout page returns 404 errors
- Search functionality broken
- Filter options not working on mobile
- Images not loading or displaying wrong products
- Scrolling causes stuttering and lag
- Back button requires multiple taps to respond
- App closes unexpectedly during browsing
- Orders page shows 'cannot find page' error
- Password reset loop issue
- Address verification failing
- Coupon codes not working
- Duplicate items appearing in cart
- Product clicking takes to wrong item
- App freezes when switching between apps
- Oversensitive touch controls during scrolling
- Horizontal swiping on product images breaks UX

**Most requested features**

- Restore wishlist feature to mobile app
- Add iPad compatibility
- Implement custom price range filters (min/max)
- Enable music playback while using app
- Integrate personal shopper recommendations
- Improve address validation and checkout flow
- Add ability to sort by size
- Implement better product preview system
- Add sort by 'Linda's picks' option
- Fix back navigation to preserve scroll position

## Recent user reviews (10 of 59)

All indexed reviews: https://appshunter.io/ios/app/bergdorf-goodman/id1484296650/reviews.md

### 3/5 — Wishlist

*2025-12-12*

Please add the wishlist feature back to the app. I just saw that it’s now back online but i can’t access it on the app which is where i store my purchase info etc. it’s dumb to have to search for the same
Product each time over and over again when you can just give us our favorites back. Easy shopping equals easier sales for the brand. Isn’t that what you want?

### 1/5 — Terrible app experience

*2025-12-03*

The first and last time I ever use this app. My order got split into 2 shipments, which was done automatically by the system. This would have been fine, however, the second part of my order got shipped to a different address. I called customer service and they said that they have no control over what happens in the app. The can only send FedEx to pick up the package at the wrong location, but this is not guaranteed. Have you ever heard of anything more ridiculous - that they can’t resolve their own issue?!? Never buying from this low tech company ever again…

### 1/5 — Terrible

*2025-09-17, version 12.0.2*

Not ipad enable, really? Not integrated with website, terrible experience.  No thanks.

### 1/5 — Libertine Jacket

*2025-09-11*

I purchased a Libertine jacket on line along with expedited shipping costing $25 extra. The jacket was to arrive on Tuesday 9/9. I was not notified that I  would need to sign for it. 
FedEx was to deliver the package, but didn’t because I was not home to sign. 
I called FedEx and Bergdorf multiple times and spent multiple hours on the phone.  There was no one to help!!! 
I reached representatives in the Philippines at FedEx who didn’t know what they were talking about and I was disconnected several times after holding on for 40 to 45 minutes. 
The representative that called me back from Bergdorf was rude, unprofessional, evasive and not helpful, even though she kept saying “I’m trying my best to help you get your package” and the she informed me that she had to go to a meeting and she would call me if she solved something to help me acquire my package. When I tried to call her back, I found out that her voicemail had not been set up, and there was no way to leave a message.  Her name was Amanda. 

Finally, I went to the FedEx office in Danbury where my package was supposedly and picked up my package which Bergdorf had said could not be picked up. 
One representative in the main customer service office named Phillip was extraordinarily helpful and patient and he had tried to help me. 

My experiences with Bergdorf and FedEx was horrible. I’m not sure that I will continue shopping at Bergdorf Goodman  because they’re uncooperative and unprofessional. I am very disappointed and puzzled by the poor way this event was handled.

### 1/5 — What Happened?

*2025-07-15*

This was never a great APP but since Saks bought BG/NM out it is even worse. I just deleted and reinstalled this app to see if it would help. There’s no wishlist on my new installation plus I can’t add my Bergdorf’s credit card! I haven’t investigated everything yet but already I am frustrated. I hope shopping will be easier. On the old app I would see the same merchandise over and over!! Very messed up.

### 5/5 — Best shopping app!

*2025-07-14*

Super seamless and easy to use, I’m so impressed by the BG app! I’m able to browse for the products I want so quickly - shopping is such a breeze!

### 1/5 — I was a loyal customer

*2025-02-09, version 4.1.10*

*It’s impossible to preview what specific items I’m looking for — AI is not my personal shopper — Jacquie was my personal shopper

*I only buy what I know from years of shopping and find that going to your official web site is like browsing amazon

*you could do better

### 1/5 — Worst shopping by an expansive store

*2025-02-02, version 4.1.9*

I was trying to place an order but when I pressed place the order that time it doesn’t work

### 1/5 — Glitchiest app on my phone

*2025-01-30, version 4.1.9*

This app is impossible to use, surprising for a retailer

### 1/5 — Might be the most frustrating app here

*2024-09-13*

‘Click here to pay’ doesnt work again after inputting info for the 5th time. Why would you even want to check-out anyway? Things look better in the cart.

## Frequently asked questions about Bergdorf Goodman

### What does the Bergdorf Goodman app do?

The app allows users to shop the latest luxury fashion from over 900 designers, including womenswear and menswear. It offers an intuitive browsing experience, seamless checkout, and exclusive content not found elsewhere. Users can also receive personalized recommendations and stay updated on new arrivals and special offers.

### What are the key features of the app?

Key features include access to over 900 luxury designers, exclusive collections and collaborations, fast and intuitive browsing, efficient checkout, advanced filtering options, app-exclusive content, personalized recommendations, and push notifications for new arrivals and sales.

### Is the Bergdorf Goodman app free to use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned in the description, indicating a free shopping experience.

### Who is the target audience for this app?

This app is designed for individuals who appreciate and shop for luxury fashion and beauty products. It caters to those who follow high-end designers and seek a convenient, curated mobile platform to discover and purchase premium items.

### How does the app help me find what I'm looking for?

The app features built-in filter functionality that makes it easy to find specific items. You can filter by favorite designers or brands, specific categories, and seasonal edits. Additionally, personalized recommendations based on your liked products and recently viewed items help you discover relevant fashion.

## Version history (last 5 releases)

### 26.13.0 — 2026-08-06

The new Bergdorf Goodman app offers a seamless shopping experience that gives you access to personalized recommendations, exclusive collections, and new designer arrivals.

### 26.12.0 — 2026-07-23

The new Bergdorf Goodman app offers a seamless shopping experience that gives you access to personalized recommendations, exclusive collections, and new designer arrivals.

### 26.11.1 — 2026-07-14

The new Bergdorf Goodman app offers a seamless shopping experience that gives you access to personalized recommendations, exclusive collections, and new designer arrivals.

### 26.11.0 — 2026-06-11

The new Bergdorf Goodman app offers a seamless shopping experience that gives you access to personalized recommendations, exclusive collections, and new designer arrivals.

### 26.10.0 — 2026-05-28

The new Bergdorf Goodman app offers a seamless shopping experience that gives you access to personalized recommendations, exclusive collections, and new designer arrivals.

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## Related topics

[bergdorf goodman](https://appshunter.io/ios/topics/bergdorf-goodman) · [bergdorf](https://appshunter.io/ios/topics/bergdorf)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*
