# BerniePortal Wallet — user reviews

> 9 indexed App Store user reviews of BerniePortal Wallet by BH TPA Services, LLC, rated 4.70/5 from 22 ratings.

- Source: https://appshunter.io/ios/app/bernieportal-wallet/id1472426853/reviews
- App overview in markdown: https://appshunter.io/ios/app/bernieportal-wallet/id1472426853.md
- Rating breakdown: 5★ 19 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 1

## Most critical reviews (9 lowest-rated)

### 1/5 — No “Forgot Password” Option

*2024-05-30*

It has come to my attention that once you download the app there is no function for rest password or forgot password option in order to login in the app over the phone. You can only contact through email or customer support…. Seems weird that an app will not give you an option since it’s an app…. Which is usually meant for easy function and consumer interaction without needing to contact a support team. I hope this changes quickly or this app will be a bother to other customers who just want the functionality of an app like countless other apps out there.

### 1/5 — Not scanning.

*2023-07-31*

I’ve attempted to use the app multiple times now for almost 6 months and it will not scan barcodes at all. Please tell me you guys have a timeframe to a fix for this!

### 1/5 — Not scanning.

*2023-06-08*

I’ve attempted to use the app multiple times now for almost 6 months and it will not scan barcodes at all. 
Please tell me you guys have a timeframe to a fix for this!

### 3/5 — Login issues

*2024-12-27*

Trying to enable Face ID crashes the app 100% of the time

### 5/5 — Great app

*2025-12-17*

Very user friendly

### 5/5 — Best HSA yet

*2025-10-29*

I have used a few other major HSA providers but this has been the most user-friendly and kindest service yet.

### 5/5 — Satisfaction

*2025-07-18*

I’ve always had success with using Alpine FSA

### 5/5 — Great service

*2024-05-02*

So simple and easy to use.

### 5/5 — Great service

*2022-01-25, version 10.1.0*

So simple and easy

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*