# Beryl - bike & e-scooter hire — Sustainable urban travel > App for renting shared bikes, e-bikes, e-scooters, and e-cargo bikes. (iPhone/iPad app by Beryl.) - Source: https://appshunter.io/ios/app/beryl-bike-and-e-scooter-hire/id1386768364 (this page in markdown: same URL + `.md`) - Developer: [Beryl](https://appshunter.io/developer/1386768363) - Category: Travel, Utilities - Price: Free - Rating: 4.20/5 from 54 App Store ratings · 189 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 134 MB - Languages: American English, Brazilian Portuguese - Released: 2018-11-14 - Data updated: 2026-08-28 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/beryl-bike-and-e-scooter-hire/id1386768364/reviews.md ## What is Beryl? Cities are better when more people are on two wheels! Travel the faster, more convenient and sustainable way on a Beryl bike, e-bike, e-scooter or e-cargo bike. We can guarantee it’s more fun than sitting in traffic. Use the Beryl app to find and unlock a bike, e-bike, e-cargo bike or e-scooter or from one of the many distinctive green Beryl bays in your town or city! We’ve designed our bikes and scooters to be safe and easy to use for an enjoyable ride. It’s as easy as app, tap and roll. How can you start riding a Beryl bike, e-bike or e-scooter? ------------------------------- Download the Beryl app Create an account and add a payment method To ride an s-cooter upload a valid driving licence Enjoy your ride! How do you finish your ride? ------------------------------- Find a convenient Beryl bay in the app Head there and park up your ride Follow the instructions in the app to finish your journey How much does it cost? ------------------------------- Get rolling right away with our Pay As You Ride options. We also have a range of Minute Bundles and passes to suite more regular riders. Open the app to see the latest promotions and rates for your scheme. Download the Beryl app and start riding with us today. ## Key features - Find and unlock bikes - Rent e-scooters - Book e-cargo bikes - Sustainable urban travel - Easy app-based booking - Park in designated bays ## What do users think of Beryl? Overall sentiment: negative **Pros** - 🚲 Convenient bike sharing service - 💰 Affordable pricing - 🔋 Reliable e-bikes and scooters - 🤝 Good customer service **Cons** - 🔒 Issues with bike/scooter unlocking - 🚲 Poor bike/scooter maintenance - 🗺️ Inaccurate bike/scooter availability information - 💰 Expensive for short rides - 🤖 Unhelpful and unresponsive customer support **Commonly reported bugs** - Bikes/scooters not unlocking properly - GPS and location tracking issues - Billing and charging problems **Most requested features** - Improved bike/scooter tracking and availability information - Better pricing structure for short rides - Enhanced customer support options ## Recent user reviews (10 of 189) All indexed reviews: https://appshunter.io/ios/app/beryl-bike-and-e-scooter-hire/id1386768364/reviews.md ### 1/5 — The worst! *2026-08-14* As someone who takes bike shares and travels frequently, this was by far the worst one that I've ever experienced and the most complicated, with the worst user interface. From the beginning you download one app just for you to see, of course, whether there is a bike share near you in the first place. I figured I was in the city center by Piccadilly that there would be lots of options nearby me but you can't actually see if there are any bike shares until you put in your credit card information. That was strike number one. I put in my credit card information only to be told that I have to download another app to see where the bikes are. When you are traveling and in another country, data is usually at a premium. After spending a couple of minutes to download the first app just to put in my credit card information, I now have to spend another two or three minutes downloading another app just to see if there are bikes on the map. I then download the second app, which is the app that I'm commenting on now, only to find that it doesn't even geolocate you automatically to see if there are bikes nearby you. I see a map with what looks like hundreds of bike stations but I don't even know if any one of them is near me or where their distance is because it does not automatically geolocate me. I then click on "bikes near me" only for it to load and load and load and not move anywhere. Finally I just give up and call an Uber. ### 1/5 — No longer opens *2026-08-07, version 3.2.0* After the last update it just hangs on the splash screen and never opens. Latest ios ### 1/5 — Love but hate *2026-08-04, version 3.0.1* I really love using the beryl bikes but the app is very unreliable, when you try to end the ride it takes agesssss, by that the minutes keep losing just by locking the bike, it is the gps that doesnt update accurately. Would love you to fix this problem as it isnt just me thats happening to. Also the prices are quite horrendous, despite the fact that the bikes are quite slow aswell or something is wrong with the bikes. ### 1/5 — You have to have your driving licence to ride the scooter *2026-07-27, version 3.0.1* Tell people before they download the app!! ### 1/5 — No good if you don’t have a photo license *2026-07-27, version 3.0.1* Can’t ride a scooter because I don’t have a photographic license, but I’ve been driving for 36 years with a full and advanced license. You’d think they’d let you verify your license along with your passport that has a photo on it and cross reference with our DVLA driver number. 🤨 Prefer a 🛴 because the bikes 🚲 seats don’t stay up. Can’t be that hard to verify a person with two forms of ID 🪪 passport + paper license ### 1/5 — ID verification *2026-07-25, version 3.0.1* The ID verification never works for me not sure what it is but it just doesn’t work at all make the app unusable. ### 1/5 — SO UNRELIABLE! *2026-07-25, version 3.0.1* Ultimately 1-star as relying on these bikes will ruin any plans you ever have. Most of the time they simply don’t work. App is inaccurate and says bikes are available when they’re not. Ending ride unreliable. ### 3/5 — Frustration often outweighs convenience. *2026-07-18, version 2.67.0* When it works, great, but when it doesn’t (which is often), the failure of these tank-like bikes grinds the gears. There can be a bank of 15 bikes and not a single one works, despite the app saying 5 available. So you can’t plan around anything the app says. Bad tech, bad bikes, bad times, bad Beryl. *Updated my review to 3 stars, because when it works, it’s better Beryl. But please sort out all the busted bikes. ### 1/5 — Never loads *2026-07-17, version 2.67.0* Never rely on the all to work when you need it to. It’ll be work ### 1/5 — Unreliable *2026-07-16, version 2.67.0* I can’t even count the amount of time when there are no bikes in bays, or bikes are unable to unlock. Poor customer support. Sometimes I couldn’t successfully lock as the app was not connecting to the bike. ## Frequently asked questions about Beryl ### What is Beryl? Beryl is a service that allows you to rent shared bikes, e-bikes, e-scooters, and e-cargo bikes for urban travel. The app is used to find, unlock, and end your rides, offering a fun, convenient, and sustainable way to get around your city. ### How do I start riding a Beryl vehicle? To start riding, download the Beryl app, create an account, and add a payment method. For e-scooters, you will also need to upload a valid driving license. Once set up, you can find and unlock a vehicle through the app. ### How much does it cost to use Beryl? Beryl offers 'Pay As You Ride' options for immediate use. They also provide Minute Bundles and passes for more frequent riders. You can check the app for the latest promotions and rates specific to your location. ### How do I finish my ride? To finish your ride, locate a convenient Beryl bay using the app. Once you reach the bay, park your ride and follow the instructions within the app to end your journey. ### What types of vehicles can I rent with Beryl? You can rent a variety of vehicles including traditional bikes, electric bikes (e-bikes), electric scooters (e-scooters), and electric cargo bikes (e-cargo bikes) through the Beryl app. ## Version history (last 5 releases) ### 3.4.1 — 2026-08-19 Fixing some bugs ### 3.4.0 — 2026-08-17 Under the hood performance tweak ### 3.3.0 — 2026-08-10 A behind the scenes change to improve performance ### 3.2.0 — 2026-08-06 Some fixes and updates ### 3.1.0 — 2026-08-05 Some bugfixes and upgrades ## Apps similar to Beryl | App | Rating | Price | Category | | --- | --- | --- | --- | | [Veezu Taxi UK \| Request a Ride](https://appshunter.io/ios/app/veezu-taxi-uk-request-a-ride/id6446244946) | 4.8 (523) | Free | Travel | | [United Taxis Ltd](https://appshunter.io/ios/app/united-taxis-ltd/id1528013708) | 4.9 (87) | Free | Travel | | [Brighton & Hove Buses](https://appshunter.io/ios/app/brighton-and-hove-buses/id1556226933) | 4.8 (92) | Free | Travel | | [NX Bus mTicket](https://appshunter.io/ios/app/nx-bus-mticket/id1151163268) | 4.0 (2) | Free | Travel | | [Forest - eBike Sharing](https://appshunter.io/ios/app/forest-ebike-sharing/id6443626172) | 4.7 (815) | Free | Travel | | [More buses](https://appshunter.io/ios/app/more-buses/id1557709012) | 4.7 (30) | Free | Travel | ## More apps by Beryl - [Starling Bikes](https://appshunter.io/ios/app/starling-bikes/id6475349536) All apps by Beryl: https://appshunter.io/developer/1386768363 ## Related topics [starling bank bikes](https://appshunter.io/ios/topics/starling-bank-bikes) · [brompton bike hire](https://appshunter.io/ios/topics/brompton-bike-hire) · [cycle hire](https://appshunter.io/ios/topics/cycle-hire) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*