# BESCOM Mithra > Virtual utility manager for electricity consumers and employees. (iPhone/iPad app by BESCOM Mithra.) - Source: https://appshunter.io/ios/app/bescom-mithra/id1335911216 (this page in markdown: same URL + `.md`) - Developer: [BESCOM Mithra](https://appshunter.io/developer/1335911215) - Category: Utilities, Productivity - Price: Free - Rating: 2.30/5 from 6 App Store ratings · 53 written reviews indexed - Age rating: 4+ - Requires: iOS 12.4 · 9 MB - Languages: American English - Released: 2018-01-23 - Data updated: 2026-08-26 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/bescom-mithra/id1335911216/reviews.md ## What is BESCOM Mithra? BESCOM with an intention to successfully establish a relationship with consumers has created a Virtual Relationship Manager in the form of Mobile App. The Mobile App – BESCOM Mithra offers following features for both consumers as well as its employees. Consumers faced: > Generic information about BESCOM (Tariff, Policies, schemes, offices etc..) > Information on scheduled and unscheduled power outages > Registration to 1 or More accounts/installations > Consumption, Billing and Payment history > Online payment > Complaint registration, status tracking, GPS based tracking of restoration team and Rating. > Participate in surveys and get personalized recommendations. > Consumer specific services (Integration of Analytics) > Display BESCOM Facebook and Twitter page Employee faced: > Display RR no. wise list of payment dues. > Complaints status tracking, GPS based tracking of restoration team, updating and closure > Scheduled and un-scheduled power outage information For any app related queries, write to us bescommobileapp@gmail.com or call us on 1912. ## Key features - Utility information access - Power outage alerts - Online bill payment - Complaint registration and tracking - Consumption and billing history - Personalized recommendations ## Recent user reviews (10 of 53) All indexed reviews: https://appshunter.io/ios/app/bescom-mithra/id1335911216/reviews.md ### 1/5 — Unable to raise complaint *2025-11-16, version 3.0.2* Unable to raise a complaint since last few days.. its stuck on loading ### 3/5 — Functional but buggy *2025-10-24, version 3.0.2* The app works to see the bill amount and related information. It also allows to submit complaints/requests. The buggy part is that scrolling doesn’t work in outages tab. If the list of power outages area is bigger than the screen, I can’t scroll down to see everything. Fixing this would be great. If would also be good if the app could send a notification a day before a planned outage in my area, specially the monthly maintenance ones, and also list the days/time for outages. Right now none of this information is available. ### 1/5 — Not opening on iPhone 14 *2025-08-30, version 3.0.2* App installed properly and till OTP working fine but do not show next page. The screen remains blank even after 30 min. waiting. ### 1/5 — Raising a complaint but never works *2025-08-30, version 3.0.2* Whenever we try to raise a complaint, it never works. It shows processing but nothing after that. Would be great if you first upgrade app. ### 5/5 — Very helpful app *2025-07-27* I am using this app for checking my electricity bills and for payment every month since many years now. It’s very useful and can check many accounts at same time in Karnataka. ### 1/5 — App not working *2024-03-17, version 3.0.2* The payment option is not working in the app. Please check. We are not able to pay our bills due to this. ### 1/5 — Absolute Junk *2023-10-13* Silicon Valley of India couldn’t come up with a proper mobile app? - OTP doesn’t arrive in time - OTP time out is 2 minutes, but counts in steps of 2 - Won’t let me download the receipt or acknowledgment of payment - After payment is completed and I have received a text message from BESCOM for the acknowledgment, app still shows payment as pending ### 1/5 — In my Iphone 11 Pro login itself not happening… Customer support is too worse *2023-05-13* I am not able to login into app from My iphone 11 Pro… i had reported issue to support team during the march 23 and still issue was not resolved.. current month may 23…. Worse customer care support… ### 1/5 — Useless app *2023-05-09, version 3.0.2* Not able to log in even though I’m a registered user. The app asks for the mobile number and after entering the otp received, the screen just goes blank! Totally useless! ### 4/5 — Now working on iPhone, thank you for quick actions. *2023-03-07, version 3.0.1* Now working on iPhone, thank you for quick actions. ## Frequently asked questions about BESCOM Mithra ### What does BESCOM Mithra do? BESCOM Mithra acts as a virtual relationship manager for electricity consumers and employees. It provides access to generic utility information, power outage updates, billing and payment history, online payment options, and complaint registration with status tracking. ### What are the key features for consumers? Consumers can access tariff information, view scheduled and unscheduled power outages, register multiple accounts, check consumption and billing history, make online payments, register and track complaints, and receive personalized recommendations. ### Is BESCOM Mithra free to use? Yes, the application is free to use. There are no charges for downloading or using the core features of the app. It does not have in-app purchases or advertisements. ### What kind of information can I get about power outages? The app provides information on both scheduled and unscheduled power outages. For complaints, it offers GPS-based tracking of the restoration team, allowing users to monitor the progress of repairs. ### How can I register a complaint or track its status? You can register a complaint directly through the app. Once registered, you can track its status, view GPS-based tracking of the restoration team, and even rate the service provided for complaint resolution. ## Version history (last 5 releases) ### 3.0.2 — 2023-03-11 Bug fixes and improvements. ### 3.0.1 — 2023-03-06 Bug fixes and improvements. ### 3.0.0 — 2023-02-28 Improvemnets and new features ### 2.0.1 — 2022-11-22 Bug fixes and improvements ### 2.0 — 2022-10-29 User Interface Redesign ## Apps similar to BESCOM Mithra | App | Rating | Price | Category | | --- | --- | --- | --- | | [MoveInSync](https://appshunter.io/ios/app/moveinsync/id962949521) | 4.6 (455) | Free | Utilities | | [Bangalore Traffic Check Fines](https://appshunter.io/ios/app/bangalore-traffic-check-fines/id1602495935) | 3.3 (6) | Free | Utilities | | [HAVELLS ONE](https://appshunter.io/ios/app/havells-one/id1518374579) | 4.3 (63) | Free | Utilities | | [BESCOM EV Mithra](https://appshunter.io/ios/app/bescom-ev-mithra/id6633439725) | 5.0 (1) | Free | Utilities | | [Desh Kannada Keyboard](https://appshunter.io/ios/app/desh-kannada-keyboard/id1670064573) | 4.7 (139) | Free | Utilities | | [Landeed – Land Records & Bills](https://appshunter.io/ios/app/landeed-land-records-and-bills/id1600425050) | 4.5 (81) | Free | Utilities | ## More apps by BESCOM Mithra - [Smart Meter-BESCOM](https://appshunter.io/ios/app/smart-meter-bescom/id6741154128) - [Smart Meters-BESCOM Officers](https://appshunter.io/ios/app/smart-meters-bescom-officers/id6743489989) All apps by BESCOM Mithra: https://appshunter.io/developer/1335911215 ## Related topics [bescom mithra](https://appshunter.io/ios/topics/bescom-mithra) · [bescom](https://appshunter.io/ios/topics/bescom) · [bescore mems](https://appshunter.io/ios/topics/bescore-mems) · [amscot](https://appshunter.io/ios/topics/amscot) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*