# Best Assistance > Mobile health insurance policy management and claims submission for beneficiaries. (iPhone/iPad app by Best Assistance S.A.L..) - Source: https://appshunter.io/ios/app/best-assistance/id510659038 (this page in markdown: same URL + `.md`) - Developer: [Best Assistance S.A.L.](https://appshunter.io/developer/510659041) - Category: Medical, Business - Price: Free - Rating: 3.00/5 from 2 App Store ratings · 2 written reviews indexed - Age rating: 4+ - Requires: iOS 17.0 · 25 MB - Languages: English - Released: 2012-04-17 - Data updated: 2026-06-25 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/best-assistance/id510659038/reviews.md ## What is Best Assistance? It’s a state-of-the-art and a fully interactive Mobile App designed to assist Best Assistance beneficiaries. Through its advanced design and user-friendly structure, users will find it easy to access dedicated sections, useful functionalities and range of information about their health insurance policies. At the same time, users can surf over the public sections allowing them to stay up-to-date with our business news. With the purpose to enhance the member experience, the features of the mobile app are the following: - Downloads: The member can download the network Providers, by county and by insurer, in order to search for a specific provider in an offline mode (no Wi-Fi, no 3G) - Pre-Approvals: The member can view the Approvals that are prepared but not yet extracted, by date - Approvals History: The member can view his Approvals history, by date - Limitations: The member can view the set limitations and exclusions by Benefit based on his Policy - Medical File: The member can securely view his medical file and medical history by Diagnosis, 1st & last episode - Reimbursement Claims: The member can submit and track his Reimbursement Claims directly through the App, that will automatically list the documents needed per type of reimbursement (In-Patient, Out-Patient, Prescription Medicine, Doctor Consultation) - Request for Pre-Approvals: The member can directly submit and track a request for Pre-Approval to Best Assistance medical team, that in turn will coordinate with the assigned Healthcare Provider and issue the Approval ## Key features - Downloadable provider network (offline access) - View pre-approvals and history - Access policy limitations and exclusions - Secure medical file and history viewing - Submit and track reimbursement claims - Request and track pre-approvals ## Recent user reviews (2 of 2) All indexed reviews: https://appshunter.io/ios/app/best-assistance/id510659038/reviews.md ### 5/5 — Khoury *2013-06-17* So helpful. ### 5/5 — Very helpful app *2013-06-14* fully interactive, easily navigated, customizable, location-sensitive online & offline directory of healthcare providers and payers (or insurers) ## Frequently asked questions about Best Assistance ### How do I find healthcare providers with Best Assistance? You can download the network Providers list by county and insurer directly through the app. This allows you to search for specific providers even in offline mode, without needing Wi-Fi or a 3G connection. ### Can I submit medical claims through Best Assistance? Yes, you can submit and track your Reimbursement Claims directly within the app. The app will automatically list the necessary documents based on the type of reimbursement you are requesting. ### How can I check my policy limitations with Best Assistance? The app allows you to view the set limitations and exclusions by Benefit, based on your specific Policy. This information is readily accessible within the app for your reference. ### Does Best Assistance offer offline access to information? Yes, the app allows members to download the network Providers list by county and insurer, enabling offline access. This means you can search for providers without an active internet connection. ### What kind of medical information can I access in Best Assistance? You can securely view your medical file and medical history within the app. This includes information organized by Diagnosis and episode details, providing a comprehensive overview. ### How frequently is Best Assistance updated? The latest version of Best Assistance is 5.3.0, which was last updated on December 5, 2025. This indicates regular updates to improve functionality and user experience. ### What is the user rating for Best Assistance? Best Assistance has a rating of 3.0 stars from 2 ratings. This suggests that while the app offers useful features, there may be areas for improvement based on user feedback. ### Does Best Assistance have ads? No, Best Assistance does not contain advertisements. The app is designed to provide a seamless user experience focused on managing your health insurance needs. ## Version history (last 5 releases) ### 5.3.0 — 2025-12-05 Bug fixes and enhancements ### 5.1.8 — 2024-07-17 Enhancements and bug fixes ### 5.1.7 — 2024-06-05 Minor fixes and enhancements. ### 5.1.6 — 2024-05-15 Minor fixes and enhancements ### 5.1.5 — 2024-04-30 Minor fixes and enhancements ## Apps similar to Best Assistance | App | Rating | Price | Category | | --- | --- | --- | --- | | [Olivier Health](https://appshunter.io/ios/app/olivier-health/id1022796663) | — | Free | Medical | | [Lebanese Order Of Physicians](https://appshunter.io/ios/app/lebanese-order-of-physicians/id1520621249) | 4.0 (1) | Free | Medical | | [OMF - Orthodox Mutual Fund](https://appshunter.io/ios/app/omf-orthodox-mutual-fund/id973433115) | — | Free | Medical | | [trakMD: Find & Book Doctors](https://appshunter.io/ios/app/trakmd-find-and-book-doctors/id1207800398) | 3.5 (8) | Free | Medical | | [MedLeb](https://appshunter.io/ios/app/medleb/id6443637652) | 5.0 (4) | Free | Medical | | [Ministry of Public Health](https://appshunter.io/ios/app/ministry-of-public-health/id641454734) | 5.0 (5) | Free | Medical | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-25.*