# Best Buy Remote Management App > Smart home support and network management for Best Buy Total customers. (iPhone/iPad app by Domotz Inc.) - Source: https://appshunter.io/ios/app/best-buy-remote-management-app/id1174950867 (this page in markdown: same URL + `.md`) - Developer: [Domotz Inc](https://appshunter.io/developer/991773981) - Category: Productivity, Utilities - Price: Free - Rating: 4.21/5 from 14 App Store ratings · 4 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 30 MB - Languages: English - Released: 2017-04-11 - Data updated: 2026-06-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/best-buy-remote-management-app/id1174950867/reviews.md ## What is Best Buy Remote Management App? Welcome to the Best Buy Remote Management App! The app designed specifically for My Best Buy Total with Remote Management customers – streamlining "smart home" support and troubleshooting of audio/video/control/automation and networking systems. The Remote Management app makes requesting support from your Remote Management Support Team easier than ever. The homeowner can request support and troubleshooting on a one-to-one basis to solve "smart home" issues faster than ever. The app lets you request support with one tap, but in homes with "smart" power devices on select components, the app allows the homeowner to solve simple issues themselves with a device "reboot" feature. PLEASE NOTE: The Remote Management App requires a special Log-in and password that can only be obtained from your Best Buy Custom Installer. Best Buy Remote Management App features include: · One-tap Support Request: Chat with your Remote Management Support Team in one tap via the app. Get help for an issue faster than ever! · Device Reboot: Troubleshooting Guide that enables certain devices to reboot in one click to make a locked-up device work again · Alerts: Receive alerts when new devices join your network – to detect new people or intruders on your network · Who is Home: Visualize who is at home based on their devices – family, guests or unrecognized devices · Home Tech Inventory: See the devices on your network – and which are on-line or off-line, including what’s supported by Best Buy · Network Diagnostics: Run a speed test or latency test to measure the speed of your Internet connection and get your network performance report Help with Remote Management The Remote Management App requires a log-in and password which can be provided to you by your Best Buy Custom Installer. Contact Best Buy support today to find out more about My Best Buy Total with Remote Management getting access to the Remote Management App. ## Key features - One-tap support request - Device reboot troubleshooting - Network alerts for new devices - Home occupancy visualization - Home tech inventory - Network diagnostics (speed/latency tests) ## Recent user reviews (4 of 4) All indexed reviews: https://appshunter.io/ios/app/best-buy-remote-management-app/id1174950867/reviews.md ### 5/5 — Best AV company around *2021-02-26* Magnolia’s product selection, custom install and this incredible post-installation service application gives me the peace of mind my system will always be online! Magnolia AV got me a top of the line Ruckus WiFi System and Savant automation system pre pandemic and this app along with their service has kept us online for everything from work, entertainment and Ofcourse our beloved smart home system. ### 5/5 — Amazing *2020-01-07* This app lets the end user have a lot of control over the AV system. Reboots and self healing. As well as being able to contact the dealer directly through messaging. ### 5/5 — I AM MAG CARE!!! *2019-09-18* As one of the lead new sales associates at magnolia in Atlanta Ga perimeter location, I am able to tell you that this app is all you need to control your entire house through remote management and control. Also we can help and support you through the entire process of any installation. Go to your local Best Buy and cone day hi to BME ### 5/5 — Wonderful Support *2018-05-22* This is a beautiful system that Magnolia has developed. In all of my experience with so many different electronics dealers, Magnolia has shown their care for existing clients and their systems with this app. Something that no body else offers. Next level stuff right here. ## Frequently asked questions about Best Buy Remote Management App ### What is the Best Buy Remote Management App used for? The Best Buy Remote Management App is designed to simplify smart home support and troubleshooting for audio/video, control, automation, and networking systems for My Best Buy Total with Remote Management customers. ### How do I get access to the Best Buy Remote Management App? Access to the Best Buy Remote Management App requires a special login and password that can only be obtained from your Best Buy Custom Installer. Contact Best Buy support for more information. ### Can I troubleshoot my smart home devices with the Best Buy Remote Management App? Yes, the app allows you to request support from your Remote Management Support Team and also offers a device 'reboot' feature for certain 'smart' power devices to solve simple issues yourself. ### Does the Best Buy Remote Management App show who is at home? Yes, the 'Who is Home' feature allows you to visualize who is at home based on their connected devices, distinguishing between family, guests, or unrecognized devices. ### What kind of network information does the Best Buy Remote Management App provide? The app provides a Home Tech Inventory to see devices on your network, their online/offline status, and which are supported by Best Buy. It also offers Network Diagnostics like speed and latency tests. ### Does the Best Buy Remote Management App have ads? No, the Best Buy Remote Management App does not contain advertisements. ### What devices is the Best Buy Remote Management App compatible with? The Best Buy Remote Management App is supported on iPhone, iPad, and iPod devices. ### How often is the Best Buy Remote Management App updated? The latest version is 2.10.0, last updated on July 3, 2025, indicating regular updates to maintain functionality and security. ## Version history (last 5 releases) ### 2.10.3 — 2026-04-25 - Bug fixes ### 2.10.0 — 2025-07-03 - Bug Fixes - Add disclaimer for Remove Management capabilities which may vary depending on the system ### 2.9.2 — 2025-05-27 - Bug fixes ### 2.9.1 — 2025-03-04 - Bug fixes ### 2.8.3 — 2025-02-10 - Bug fixes ## Apps similar to Best Buy Remote Management App | App | Rating | Price | Category | | --- | --- | --- | --- | | [Siren Connected Boat](https://appshunter.io/ios/app/siren-connected-boat/id6467128040) | 4.2 (1,036) | Free | Productivity | | [NETGEAR Insight](https://appshunter.io/ios/app/netgear-insight/id1186392308) | 4.3 (4,557) | Free | Productivity | | [Luma Surveillance](https://appshunter.io/ios/app/luma-surveillance/id999425761) | 1.9 (262) | Free | Productivity | | [Epson Setting Assistant](https://appshunter.io/ios/app/epson-setting-assistant/id1606269288) | 4.5 (349) | Free | Productivity | | [OvrC](https://appshunter.io/ios/app/ovrc/id1413853229) | 2.4 (44) | Free | Productivity | | [Ekahau Analyzer](https://appshunter.io/ios/app/ekahau-analyzer/id1492115746) | 2.1 (72) | Free | Productivity | ## More apps by Domotz Inc - [Domotz Pro: Network Monitoring](https://appshunter.io/ios/app/domotz-pro-network-monitoring/id991773982) - [Violet - Digital Support](https://appshunter.io/ios/app/violet-digital-support/id1163671742) All apps by Domotz Inc: https://appshunter.io/developer/991773981 ## Related topics [domotz inc](https://appshunter.io/ios/topics/domotz-inc) · [best buy geek squad](https://appshunter.io/ios/topics/best-buy-geek-squad) · [best buy employee](https://appshunter.io/ios/topics/best-buy-employee) · [domotz](https://appshunter.io/ios/topics/domotz) · [best buy connect](https://appshunter.io/ios/topics/best-buy-connect) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*