# Best Fiends - Match 3 Puzzles — user reviews > 987 indexed App Store user reviews of Best Fiends by Playtika LTD, rated 4.80/5 from 309,385 ratings. - Source: https://appshunter.io/ios/app/best-fiends-match-3-puzzles/id868013618/reviews - App overview in markdown: https://appshunter.io/ios/app/best-fiends-match-3-puzzles/id868013618.md - Rating breakdown: 5★ 270,197 · 4★ 29,580 · 3★ 4,832 · 2★ 1,561 · 1★ 3,215 ## What do users think of Best Fiends? Overall sentiment: positive **Pros** - 🚀 Addictive and fun gameplay - 👍 Cute and unique characters - 🚀 Offline playability - 👍 Generous rewards and progression - 🚀 Minimal ads **Cons** - 🐛 Frequent crashes and glitches - 💰 Expensive in-app purchases - 🔍 Overly complicated progression system - 🔍 Too many pop-ups and events - 🔍 Difficulty spikes at higher levels **Commonly reported bugs** - Game resets progress after periods of inactivity - Spinning wheel often doesn't register inputs correctly - Inconsistent performance on older devices - Occasional loss of in-app purchases **Most requested features** - Ability to convert diamonds to gold - Option to save keys for later use - Faster animations and less waiting time - More control over selected Fiends - Improved customer support ## Newest reviews (12 of 987) ### 4/5 — Friendly fiends *2026-08-25, version 19.3.0* It used to be easier to collect friends and share lives and ask for lives, but the updated version from a few years ago makes it where you have to post it somewhere else. See if they answer who knows if they will before it was pretty quick. You could see how long they’ve been playing if they play regularly where they’re from it was a lot of fun. I missed that part. ### 3/5 — robbed *2026-08-25, version 19.3.0* i was tobbed with one of my free spins thanks ### 3/5 — Need to up the rewards *2026-08-24, version 19.3.0* It’s a fun game but the rewards are a bit lame…when Temper gets excited over giving you two or three keys…c’mon, lol ### 2/5 — Rigged *2026-08-21, version 19.3.0* I’m almost ashamed to say this but I have been playing pretty regularly for the past few months. I get challenging play, but your game is ridiculous. First time level completion rate has to be somewhere around 3 percent. Event completion is not happening unless you spend money. Over the past few months, I’ve only needed a few cards to complete an event. Had a few days to try and yet your rigged game wouldn’t even let there be an attempt. Need that one block to complete a level after 10 tries? Well here you go. Just conveniently out of reach. Try another 10 times unless you want to spend some money. Don’t play this game unless you are willing to spend money. Otherwise, it’s way too difficult and frustrating. Seriously. ### 4/5 — Too many pop ups *2026-08-13* I like this game but the constant pop ups to claim rewards is really annoying. Just let me play the game ### 2/5 — love the game but *2026-08-12, version 19.1.0* my account is restricted for some reason and i can’t fix it nor play it ### 4/5 — Was really good *2026-08-02, version 19.1.0* This game has been one of my favourite for many years and that why it upsetting I can’t play anymore. It says my account was restricted and that the version wasn’t available to play anymore. I am very confused by this and what happened. But before all this it was a great game. ### 3/5 — Its good but… *2026-08-01, version 19.1.0* The game was good i used to play it a lot on my grandmas phone but know it says that only 18+ can only play like what i mean kids can to you know so i am looking forward to fixing it so little kids can play it too ### 3/5 — Best Fiends *2026-07-30, version 19.1.0* For some weird reason notifications are duplicated today. Two of everything with same date stamp. Everything…….?🤔 -Same duplication on notifications. But tap one and both clear. BUG……🐛 September 13/24 ….Updates for iOS are huge. Just saying…..😳 Jan. 11/25 Not bonding with Quincy daily thing. Might grow on me ??🙄 February 23/25 Sorry..Kwincy ( typo , my bad) not linked to “ Post Office” I always have to go back in for friend freebies/ send feature. Great game !! March 21/26 Tried to sync to Facebook. It goes through the motions but when back to app it isn’t acknowledged. Still says connect to FB. Using data didn’t have any effect. Fix please. Thks. -March 31/26… CANNOT CONNECT, CANNOT COLLECT DAILY, says I’m offline. NOT. Using DATA. 🥹Fix please. Thank you !! July 30/26… Facebook not connecting. I tap to save , takes me to FB but doesn’t complete when back to game. iPhone 17 Pro. ### 3/5 — Loved the game since release but the money is ridiculous *2026-07-30, version 19.1.0* I have loved this game for years. However, I am losing patience with the real money they expect you to spend. Sure, you don’t HAVE to, but in events you unlock a character customisation - not the character. The actual character would take a long time to earn gold to get, or you buy the gold for &25. Why would you spend £25 each time you want a character from a n event? They should be giving the character in events not a customisation for one you should purchase. Makes the events useless and no desire to partake in them. ### 2/5 — Your Algorithms are showing. *2026-07-27, version 19.1.0* I’ve been playing this forever, I’m on level 8,218, so I’m up there, but here is the new reality of this game… “Here’s some gold. By the way, you’re gonna’ have to use it all to get past the next levels”. EVERY time I get any gold either by purchase or reward, I IMMEDIATELY have to use it to get past the next levels. Also….. “Here’s a mega boost. By the way, here’s a TON of pop ups that will eat up the running clock” ### 2/5 — Pls update this game where you can play it thanks also the game is dead *2026-07-25, version 19.1.0* Pls update this game where you can play it ## Most critical reviews (10 lowest-rated) ### 1/5 — Money over customers *2026-08-19, version 19.1.0* With years progressively game become harder and harder to play not with levels but you just CANT PLAY WITJOUT PAYING anymore in peace. Game become blocking progressively more and more possibilities to play for free than it is frustrating to even think about it:/what a shame /: and the obviously untrue response is just another reason to be upset:/ ### 1/5 — Game is fixed *2026-08-17, version 19.1.0* This game makes it so you have no choice but to spend. I refuse to spend, but I notice when I get free boosts they’re timed, and the game proceeds to make adds and several in game pop ups so that your timer wasted away before you ever get to use it. Players should be able to choose whenever they want those pop ups blocking their gameplay. Also, I was collecting cards for the event.. got 107/108 and the game levels suddenly stopped giving card packs and prompting me to pay for boosts to unlock the last pack. Needless I say I didn’t get it and received nothing from the game as a consolation. I’ll keep playing because it’s a fun, mindless game.. but if you don’t spend money you won’t win in-game bonuses or pop up events. ### 1/5 — Why *2026-08-16, version 19.1.0* I used to play the game when I was 6-8 years old and when I tried to play the game my account got restricted and please bring back best fiend stars and to be honest you’re just not letting kids play a KIDS GAME and barely any adults play this game besides YouTubers who are promoting the game and so that’s the end of my rant ### 1/5 — Bad Customer Support *2026-08-10, version 19.1.0* I’ve emailed them 3 times with no response. I can’t figure out how to change my age and they aren’t helping. ### 1/5 — Greed *2026-08-10, version 19.1.0* You took a game I enjoyed playing and got greedy. You’ve taken my money and not honored purchase. You put pop ups incessantly when we get a mega boost ensuring that we use very little of actual time. Now, I’ve notice you stealing life -I suppose hoping I will purchase more. Shame on you and your greed. I hope more people start leaving honest reviews ### 1/5 — Locked my account *2026-08-06, version 19.1.0* I started playing after years, and i had to update, and then i got a screen saying my ACCOUNT WAS RESTRICTED AND MY HOURS AND HOURS OF PLAYING AND PROGRESSION WERE LOST. ### 1/5 — Ads that force opening apps/sites *2026-08-06, version 19.1.0* HORRIBLE ad techniques. The Temu ad includes buttons to OPEN Temu or CANCEL. Both force the opening of Temu - CANCEL opens it! It even locks your device so that you cannot avoid opening Temu no matter what! Very dishonest! ### 1/5 — It’s glitching *2026-08-04, version 19.1.0* The game won’t let me access it and says my age wasn’t verified but I’m over 18. What’s wrong with the game? ### 1/5 — Духота *2026-08-04, version 19.1.0* Из-за невозможности проходить уровни без доната и просмотра рекламы, ушел в игру с их же рекламы, не такую душную но не менее интересную ### 1/5 — Age rating is up.why? *2026-07-31, version 19.1.0* Who made this game 18 rated?6 year olds could play this!!!someone must’ve made a typo in Thai game cus now I can’t play it now it’s “non child friendly!”are you trying to stop us from playing?!!?!? ## Most praised reviews (10 highest-rated) ### 5/5 — Surprisingly super fun *2026-08-24, version 19.3.0* I honestly love this game so much. It is not too easy that I get bored, but it also isn’t frustrating. My favorite part of it is the lack of ads. There are very few games these days that don’t have ads, which makes this game really stand out and retain playability. I’ve had this game for two years (I’m on level 1700), and even if I don’t play it for a while, I am never inclined to delete the app because I know how fun and unique it is in the grand scheme of mobile games. Genuinely 5/5! ### 5/5 — Great game *2026-08-24, version 19.3.0* I've never spent money, never struggled on levels for longer than 2 days, and overall gameplay is great. I do miss the old characters' designs, but I can't complain! ### 5/5 — Tuff game fr *2026-08-21, version 19.3.0* Addicting twin fire ahh game ### 5/5 — 😔 *2026-08-14, version 19.1.0* I love this game, but it’s for 18+ and now I’m rated for 13 you have to fix this cause I love this game and please fix this and if you can’t give me a response thank you if you fix it just thank you for helping me ### 5/5 — Hiiiii *2026-08-03, version 19.1.0* The best game ever, i used to play when i had 13 years and it was awesome back then, now is even more incredible, please never delete this game from the AppStore ### 5/5 — Love this Game so much *2026-08-01, version 19.1.0* I truly enjoy playing this game ### 5/5 — Love this game *2026-07-27, version 19.1.0* honestly the only game i really play on my phone, have been playing it for over 8 years now and its crazy how much i keep coming back to it!! ### 5/5 — Happy Fiend Fans *2026-07-25, version 19.1.0* I’ve been playing this game since 2016, the only game I’ve consistently played since beginning it!!! Thanks Best Fiends!!! ### 5/5 — Fire game *2026-07-23, version 19.1.0* Lots of fun, I like new bugs. ### 5/5 — It’s not working *2026-07-18, version 19.0.0* What’s happened as of 1st July it’s not working, account restricted What’s gone wrong? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*