# BEST Kitchen — user reviews > 8 indexed App Store user reviews of BEST Kitchen by Broan-NuTone, LLC., rated 2.33/5 from 3 ratings. - Source: https://appshunter.io/ios/app/best-kitchen/id1619088767/reviews - App overview in markdown: https://appshunter.io/ios/app/best-kitchen/id1619088767.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2 ## Most critical reviews (8 lowest-rated) ### 1/5 — Weak *2025-12-25* Not necessary for function. And app does nothing useful. Click the light and fan goes on. Pretty lame. But you don’t need it. **Developer response:** We appreciate your feedback regarding the BEST kitchen APP. We will be sure to pass along your comments to our BEST range hood team. If you need more assistance, please reach out to our Product Support team directly at 800-637-1453 or email to tech.support@broan.com. We will gladly try to help you or answer any questions you may have. ### 1/5 — WiFi connection *2025-12-11* No debugging options **Developer response:** We appreciate your feedback regarding the BEST kitchen APP. There was a recent firmware update on this APP. If you need more assistance, please contact our Product Support team in the U.S. at 800-637-1453 or email to tech.support@broan.com. ### 1/5 — Doesn’t work *2025-10-19* Just doesn’t work. No sliders to adjust setting. I tried to turn on the lights and the vent turned on. Useless. **Developer response:** We are very sorry to learn of your issue with the BEST kitchen APP. Kindly contact our Product Support team at 800-637-1453 for further discussion or email to tech.support@broan.com. Please have your range hood model number when you call. It can be found up, inside the hood on a specification label. The filters may need to be removed to view this label. We will gladly try to help troubleshoot this issue with you and we look forward to your call or email. ### 1/5 — Simply doesn’t work. *2025-05-19* It used to work, now it doesn’t. Can’t connect to range hood, making this app and that feature totally worthless. **Developer response:** We are sorry to learn of your experience with the BEST kitchen APP. Kindly reach out to our Product Support team directly for more assistance via the Contact Us page on our website. We will gladly discuss this with you further and try to help resolve any issues you are experiencing. ### 1/5 — Just Stop Working *2025-05-09* The app worked for a month and just stopped working. Deleted app, powered off hood, tried reconnecting - nothing works. The app is a brick. Reached out to email received developer to report problem. It’s been a week and no response. App and customer service are bricked. **Developer response:** We are very sorry to learn of your experience with the BEST Kitchen APP. Kindly contact our Product Support team via email at tech.support@broan.com for troubleshooting assistance. If you prefer, we have a chat option on the home page of our website or a phone number in the Contact Us page. We are here to help you and we look forward to speaking to you more about this. ### 1/5 — Just Stop Working *2025-04-30* The app worked for a month and just stopped working. Deleted app, powered off hood, tried reconnecting - nothing works. The app is a brick. **Developer response:** We are very sorry to learn of your experience with the BEST Kitchen APP. Kindly contact our Product Support team via email at tech.support@broan.com for troubleshooting assistance. If you prefer, we have a chat option on the home page of our website or a phone number in the Contact Us page. We are here to help you and we look forward to speaking to you more about this. ### 1/5 — Can’t connect *2025-03-11, version 2.0.0* After the most recent update, I can no longer connect to my range hood. Removed it and tried to pair again and it keeps erroring out. Sad. ### 1/5 — Connect to wifi *2023-09-10, version 1.0.0* Was able connect to wifi but got disconnected and since then the application is useless. Impossible to connect kitchen ventilation. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*