# BestNotes Mobile > HIPAA-compliant EHR/CRM mobile companion for healthcare professionals. (iPhone/iPad app by BestNotes, LLC.) - Source: https://appshunter.io/ios/app/bestnotes-mobile/id660525614 (this page in markdown: same URL + `.md`) - Developer: [BestNotes, LLC](https://appshunter.io/developer/660525617) - Category: Medical, Business - Price: Free - Rating: 3.00/5 from 2 App Store ratings · 17 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 24 MB - Languages: American English - Released: 2013-06-18 - Data updated: 2026-07-20 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/bestnotes-mobile/id660525614/reviews.md ## What is BestNotes Mobile? BestNotes Mobile is the on-the-go companion to the acclaimed BestNotes EHR/CRM, a HIPAA compliant Customer Relationship Management and Electronic Health Record database system designed for the health care industry. BestNotes is used by health care professionals in a variety of fields including: • Residential Treatment Centers • Intensive Outpatient Clinics • Community Based Behavioral Health Agencies • Private Practice Clinicians • Outdoor Therapeutic Programs • Sober Living Programs • Residential Schools • Special Education Centers • Transitional Programs • Educational Consultants • Mental Health Professionals ## Key features - On-the-go EHR/CRM access - HIPAA compliant - Patient information management - Client relationship management - Designed for healthcare industry ## Recent user reviews (10 of 17) All indexed reviews: https://appshunter.io/ios/app/bestnotes-mobile/id660525614/reviews.md ### 1/5 — Bestnotes for: mobile *2025-08-25* I’d like to have the same use as is on the computer because I can make my work easily than to wait to have the computer ### 1/5 — Question *2024-06-07* How do I check people in and out through mobile ### 5/5 — This App is Awesome! *2024-04-26* This app is now very functional and just like BestNotes, intuitively easy to use. The only other review on this app was 10 YEARS AGO. ### 2/5 — Can’t read progress notes *2023-06-19* The words (sections) overlap each other and makes it impossible to read the notes. Need to fix this. ### 3/5 — Should be able to do more *2023-05-31* I am appreciative of this app as it allows me to sign off on my supervisees notes; however, I would really appreciate the ability to unlock them. Generally the app should be able to do more. ### 1/5 — Terrible *2021-04-01* Not at all the same as the desktop version - cannot access files, register hours/times. Basically useless. **Developer response:** skduebd, We apologize that the mobile application isn't exactly the same as the desktop version. We built our desktop application first, and we are continually updating the mobile application to bring it closer to the desktop version. I would like to point out that you do have access to files from the mobile application as long as you are on the most recent version. To view the company files, you will access the "Documents" tab that is located within the hamburger menu in the top left corner of the screen. You can also access client files from the contacts page. When you are viewing a contacts page, you will have a "Files" tab located at the bottom of the page. If you are having any problem finding these, our support team would be happy to help you! We currently don't have any register/ledger information available from the mobile application. We do have the ledger as an item to be addressed in the future. If you would like to give more feedback about specific areas that you would like to see addressed in the mobile application you can reach out to BestNotes Support at +18665436646 or team@bestnotes.com ### 5/5 — Simply Functional *2020-08-28* Able to view client charts, review documents needing signature, new admission applications and qlog messages on the go. I can create notes in the activity log for a client. This is nice to be able to document a phone call or quick note using the built in phone dictation. Looking forward to more functionality in the future! **Developer response:** Thank you for your positive feedback! We are hard at work adding more functionality to the calendar and recently added biometrics, so be sure to enable that feature. ### 3/5 — IPad Support PLEASE *2020-05-25* I was hoping by now there would be better app support for the iPhone and iPad. More specifically, the iPad app does not rotate into landscape mode for those of us using the iPad Pro. This would be a huge improvement to allow for landscape orientation while using this app. I hope someone reads this soon! **Developer response:** Thank you for your feedback. You'll be happy to know that iPads now support landscape mode. ### 3/5 — Still Needs Some Fixing *2020-02-06* I love having this on my phone, it really streamlines my job at the end of the shift. Unfortunately one of the main templates I need is now unavailable. I was hoping for an update, but it doesn’t seem y’all do regular updates. Still a great tool to have, and I’m still able to utilize most of the app. ### 2/5 — Low functionality *2020-01-30* Although the newer updates have made the app easier to navigate trying to add specific client note events in the calendar are basically impossible since in the desktop version we have templates for our client events and the mobile version won’t open with them and you can not start the event earlier than the current time with these and if you could the calendar would not show them since you can’t look at past dates. Also a separate mobile app or an added feature that would support medication documentation would be extremely helpful (way better then using the bestnotes.com/apps/crm website, it’s slow and glitchy and always way to zoomed out). ## Frequently asked questions about BestNotes Mobile ### What is BestNotes Mobile? BestNotes Mobile is a free, HIPAA-compliant mobile application that acts as an on-the-go companion to the BestNotes EHR/CRM system. It allows healthcare professionals to manage patient information and client relationships from their mobile devices. ### Is BestNotes Mobile free to use? Yes, BestNotes Mobile is available for free download and use. There are no in-app purchases or advertisements within the application, as indicated by its free price and no ad support. ### What devices does BestNotes Mobile support? BestNotes Mobile is designed to work on iOS devices, including the iPhone, iPad, and iPod. It is compatible with the latest versions of iOS, ensuring a smooth user experience. ### How often is BestNotes Mobile updated? The application was last updated on July 17, 2025, with version 4.1.35. This indicates a commitment to regular updates and maintenance, ensuring the app remains current and functional. ### Is BestNotes Mobile suitable for all ages? BestNotes Mobile has an age rating of 4+, making it accessible for users of all ages. However, its functionality is specifically tailored for healthcare professionals managing sensitive patient data. ### What types of healthcare professionals use BestNotes Mobile? BestNotes Mobile is used by a wide range of healthcare professionals, including those in residential treatment centers, intensive outpatient clinics, community-based behavioral health agencies, private practices, and special education centers. ### Does BestNotes Mobile have ads? No, BestNotes Mobile does not contain advertisements. The application is free to use and does not rely on ad revenue for support. ## Version history (last 5 releases) ### 4.1.37 — 2026-07-10 - Improved the sign-in experience with Site ID validation, ensuring users connect to the correct server before signing in. - Added an option to enable Touch ID / Face ID after the first sign-in for faster and more secure future logins. - Enhanced authentication and security during the sign-in process - Performance improvements, UI enhancements and bug fixes. ### 4.1.36 — 2026-06-03 UI Improvements ### 4.1.35 — 2025-07-17 Minor enhancements ### 4.1.34 — 2025-05-16 - Added ability to see appointment cancellation reasons in activity log and the calendar - Updated the patient activity log to show appointment notes ### 4.1.25 — 2023-11-09 - Updated calendar view for Sunday to be the start of the week. - Various UI adjustments. ## Apps similar to BestNotes Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [Ingenious Med](https://appshunter.io/ios/app/ingenious-med/id415943284) | 4.1 (3,328) | Free | Medical | | [Optimantra](https://appshunter.io/ios/app/optimantra/id6478689374) | 3.4 (33) | Free | Medical | | [DrChrono EHR / EMR](https://appshunter.io/ios/app/drchrono-ehr-emr/id369191782) | 4.4 (3,755) | Free | Medical | | [Doximity](https://appshunter.io/ios/app/doximity/id393642611) | 4.8 (195,216) | Free | Medical | | [Secure Conversations](https://appshunter.io/ios/app/secure-conversations/id1587965973) | 4.6 (293) | Free | Medical | | [Charm mPHR](https://appshunter.io/ios/app/charm-mphr/id1509064377) | 4.8 (3,891) | Free | Medical | ## Related topics [best notes](https://appshunter.io/ios/topics/best-notes) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-20.*