# BET+ — user reviews

> 543 indexed App Store user reviews of BET+ by BET Networks, rated 3.80/5 from 13,649 ratings.

- Source: https://appshunter.io/ios/app/bet-plus/id1456618978/reviews
- App overview in markdown: https://appshunter.io/ios/app/bet-plus/id1456618978.md
- Rating breakdown: 5★ 8,228 · 4★ 971 · 3★ 923 · 2★ 987 · 1★ 2,540

## What do users think of BET+?

Overall sentiment: negative

**Pros**

- 👍 Great content
- 🚀 Smooth streaming experience

**Cons**

- 🐛 Glitchy app performance
- 🔍 Lack of content organization
- 💰 Expensive for limited content

**Commonly reported bugs**

- Episodes not playing correctly
- Casting issues to external devices
- Login and account management problems

**Most requested features**

- Ability to continue watching from last position across devices
- More classic TV shows and movies
- Improved search and browsing functionality
- Separate user profiles

## Newest reviews (20 of 543)

### 3/5 — My account

*2026-05-29, version 206.0*

I would like to know why I was a customer and now I’m not. When did this all happen? I didn’t find anywhere else to ask.

### 2/5 — There may be something wrong with the app. Idk, but I don’t like what it’s doing.

*2026-05-26, version 206.0*

There may be something wrong with it. At the opening of the app It says that new subscriptions are like no longer available. And well, I’m trying to sign in tho, and it’s telling me that it is not working. And i am really sure that i had previously tried to have an account made a couple of years ago, so it should have let me in no problem. Is there some way that it can be fixed?!

### 2/5 — Unsatisfactory Service

*2026-05-22, version 206.0*

I’ve been an ardent supporter and subscriber of BET+ for more than five years but I think it’s the end of the road for me as a paid customer given unsatisfactory streaming experience over the years.  Tyler Perry’s SISTAS is in its tenth or so seasons and BET+ developers are yet to upload the ending of Seasons 8.  They did the same thing with Ruthless, the Family Business and other notable shows that I loved, leaving me in a state of confusion as to what really happened in the series.  It’s not economically prudent nor is it sensible to continue paying my hard earned cash for a service that continues to fall short of expectations year in and year out. It’s unacceptable.  I can in good conscience recommend BET+ in its current format to anyone either. It has failed to deliver premium service as promised. I’m disappointed and disgusted.

### 2/5 — Bugs and issues

*2026-05-21, version 206.0*

I have been trying to watch shows through the and it has steadily crashed every time I open the app. I have re-downloaded it several times including new things involving my phone.

### 2/5 — SMH

*2026-05-05, version 206.0*

This app has been tripping. I can’t watch an episode without it freezing up or exiting out of the whole app. I’m starting to not want to be bothered at this point and not pay for my subscription

### 2/5 — Poor customer service and app

*2026-04-17, version 206.0*

The app didn't work correctly on my iphone. Customer services response was use a different device. Then when I said I wanted to use my iphone, I was told not to use subtitles. I like subtitles.

### 3/5 — Glitching & Repeated ads

*2026-04-16, version 206.0*

App glitches like crazy if you try and skip through, sometimes even without fastforwarding/backtracking. When I try to get to where I left off in the shows it makes me rewatch ads multiple times because it won’t start at the correct timestamp, sometimes restarting the whole episode and I’m stuck sitting through ads I’ve already watched to get to the scene I left off at. I’ve tried deleting and redownloading the app multiple times. Extremely annoying I just started a subscription last week and won’t be keeping it because of this.
Like I’ve seen on other reviews the glitching is extremely bad on Sistas.

### 3/5 — Issues with app

*2026-04-14, version 206.0*

I Love this app but I’m thinking of canceling my subscription because it doesn’t stay up to date with the shows for example the sitcom sisters is on season 10 or 11 and the app stops at season 8

### 2/5 — This app is frustrating

*2026-04-12, version 206.0*

This app is glitching so much I can’t even enjoy my show. I keep having to redownload app on my iPhone and iPad. Log out log back in. I’m ready to cancel my subscription. So annoying ugh!!!

### 3/5 — Glitches

*2026-04-07, version 206.0*

Every time I try to have the show go forward by using ten sec or moving cursor. The movie goes back to and ad and I be patient and try afterwords. It goes back to behind and start it all over again even with same ad. It’s kind of ridiculous so usually watch my show and cancel till new season

### 2/5 — Ads don’t load

*2026-04-03, version 206.0*

I keep having to replay a whole episode just because the ads do not work all the way and freeze in the middle

### 2/5 — Freezes a lot

*2026-04-02, version 206.0*

In the beginning the app was working fine and I got to watch my shows. But lately it’s been freezing/doesn’t load so you can’t watch anything!

### 2/5 — No new content No Updates.

*2026-04-02, version 206.0*

I’m being charged every month. It seems the app has been down for several months with no new contact no new seasons we the customers should be informed if something is going on not just continue to charge us and there is no movement on the app for months.

### 1/5 — Not good

*2026-03-30, version 206.0*

The app won’t finish the commercial so I can continue watching the show. It just freezes. I tried deleting, updating redownloading and it’s no use

### 3/5 — Freezing in middle of episodes

*2026-03-30, version 206.0*

I’m not always home to watch it on tv so I downloaded the app on my phone. No matter what episode I’m on it freezes mid show… the subtitles continue since I have them on but the audio is silent and the picture is frozen. Very frustrating!

### 1/5 — Fix the bugs

*2026-03-30, version 206.0*

Yall got a lot of good shows to watch and all the things. I started watching all the queens men on there and that’s honestly the whole reason I got the subscription too but now I’m 5 episodes in and it’s not wanting to work. I checked to see if it was updated and refreshed the app and everything and nothing is working. Yall need to get on them bug fixes ASAP bc I’m canceling my subscription and I really don’t want to

### 3/5 — Where’s the shows

*2026-03-29, version 206.0*

I don’t appreciate how I’m paying every month for a subscription but I can’t get any updates shows not house of paynes, sistas, etc I don’t think that’s fair can u please upload the rest of the seasons thank you

### 1/5 — app

*2026-03-25, version 206.0*

im not sure what happens when the ADS come around it’s like it doesn’t continue it stops and never goes back, I had tried to restart my phone delete the app download it again and even watch on the website and still does the same thing.

### 1/5 — Fraudulent Application.

*2026-03-22, version 206.0*

Monthly Renewals yet i am not currently a subscriber anymore believe the app has been down for a while. Some tv shows and movies free others arent yet they charge you to subscribe for content that is missing. Furthermore i unsubscribed months ago yet they are charging my card included i try to save money for friends and family yet they dont care for US.

### 2/5 — Availability

*2026-03-21, version 206.0*

Trying to use BET in the UK but it saying it not available in my region. Is that true?

## Most critical reviews (10 lowest-rated)

### 1/5 — Playback Error

*2026-05-15, version 206.0*

I’m having an issue with the application. Everytime i try to rewind, it goes to the previous ad break and resets the whole thing to the beginning of the ad break. Please fix this issue

### 1/5 — After Updating App Videos & Subscription Not Available

*2026-05-14, version 206.0*

After updating app videos and subscription not available. Why did I update if the contents is no longer available. Please create a “this app is no longer in service” text box or window prior to prompting user to update the app if not working and is no longer supported because more content is available via Paramount plus. So will users get refunds? For the paid subscription service for the BET app?

### 1/5 — Disappointing

*2026-05-03, version 206.0*

I tried to download the app so I could watch a show I saw a clip of on TikTok only to find out I can’t get a subscription to the app because I’m not a pervious subscriber, so how am I supposed to watch this show that I really wanna watch. What are the circumstances preventing new subscribers I want to spend my money and time watching your shows. I’m just upset because it looked like a really good show and now I’ll never know.

### 1/5 — Freezing

*2026-04-27, version 206.0*

Episodes freeze too many times but audio keeps going 0/10

### 1/5 — Keeps crashing and getting hung up in the ads

*2026-04-16, version 206.0*

New user and it is a terrible experience using the app from my phone.  It gets hung up constantly and I’ve tried all the troubleshooting shooting techniques.  Maybe they need to update the app.

### 1/5 — Nahhh

*2026-04-14, version 206.0*

probably one of the worst platforms to watch shows on BECAUSE of the glitches! Like seriously, i’m deleting the app. I’ve given it months and months to fix the issue. I’m over it.

### 1/5 — False advertisement

*2026-04-13, version 206.0*

Paid for the app then it said not accepting now subscriptions

### 1/5 — DOES NOT WORKKK

*2026-04-10, version 206.0*

This app suckssssss! It barely plays an episode. It freezes doesn’t play just sucks!

### 1/5 — Can’t contact anyone when needed

*2026-04-09, version 206.0*

Terrible

### 1/5 — Loading

*2026-04-08, version 206.0*

Can’t get any of the show to load what I’m I pay for if nothing want to load when I want to watch it

## Most praised reviews (10 highest-rated)

### 5/5 — Not functioning

*2026-03-16, version 206.0*

I haven’t had the app long but when I was able to watch the shows on there it was working great and now I click on a show and it says this video is not available. Again I love being able to have this app, but I would rather not if I won’t be able to watch anything.

### 5/5 — I love it

*2026-02-13, version 200.0*

I honestly love this show so much. The Ms. Pat Show is one of the funniest and realest shows on BET+. It makes you laugh, but it also has real moments about family, growing up, and life that hit deep. The characters feel like real people, not fake TV people, and that’s what makes it special.

Season 5 was amazing and had so many funny scenes and emotional moments. Every episode had something memorable, and you can tell the cast really cares about what they’re making.

Please don’t end this show. We need a Season 6. Shows like this don’t come around often, and it means a lot to see a show that’s actually relatable and entertaining at the same time.

I will definitely keep watching and supporting

### 5/5 — Perfect

*2026-01-21, version 200.0*

Black Excellence!!

### 5/5 — Chamberlain heights

*2026-01-11, version 200.0*

I just downloaded it to watch chamber lain heights👍

### 5/5 — Perfect

*2026-01-02, version 200.0*

Black Excellence!!

### 5/5 — Downloads

*2025-11-22, version 197.0*

Please make tv shows and movies downloadable so that we can watch them on the go when we are away from WiFi . Thank you

### 5/5 — Something going on

*2025-10-18, version 194.0*

The ads keep skipping I can’t watch nothing

### 5/5 — Family Business

*2025-10-08, version 194.0*

This is one of my favorite shows that I told everyone in my family about including my mom. This sitcoms shows a family that stays together no more what adversities they face.

### 5/5 — Love my shows but…

*2025-10-07, version 194.0*

I been having this application for many years and never get tired of it. Lately in 2025 a lot of freezes and glitches of shows have been happening. Specially on SISTAS… odd but it freezes continuously 🙄

### 5/5 — Oh Bet+ I love my shows

*2025-07-22, version 190.0*

I love my shows dearly but when the new premieres and latest episodes aren’t available or IM told error video no longer exists, I question why I pay for a monthly subscription. And I even upgraded to BET+. Make it make sense

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-14.*
