# BetConstruct Help Desk > Mobile business task and ticket management for remote control and workflow facilitation. (iPhone/iPad app by Soft Construct Limited.) - Source: https://appshunter.io/ios/app/betconstruct-help-desk/id1334160103 (this page in markdown: same URL + `.md`) - Developer: [Soft Construct Limited](https://appshunter.io/developer/1332686865) - Category: Business - Price: Free - Rating: 5.00/5 from 2 App Store ratings - Age rating: 4+ - Requires: iOS 10.0 · 21 MB - Languages: American English - Released: 2018-05-16 - Data updated: 2026-06-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/betconstruct-help-desk/id1334160103/reviews.md ## What is BetConstruct Help Desk? Control your business wherever you go! BetConstruct’s Help Desk application allows you to submit tasks and requests and track tickets and incidents on the move. The functionalities including project management, statistical analysis, notification system and many more will meet customers’ needs and efficiently facilitate the workflow. Key features: Create, update and resolve reported customer issues, tickets and bugs Track task procedures with unique reference number Receive status updates via notifications Add and remove ticket watchers Share tickets among employees Add attachments to tickets View employee task log according to task statuses ## Key features - Submit and track tasks and requests - Monitor tickets and incidents - Project management functionalities - Statistical analysis - Notification system for status updates - Share tickets among employees - Add attachments to tickets ## Frequently asked questions about BetConstruct Help Desk ### What is BetConstruct Help Desk? BetConstruct Help Desk is a free mobile application designed for business professionals to manage tasks, requests, tickets, and incidents remotely. It offers features like project management, statistical analysis, and a notification system to facilitate workflow and customer issue resolution. ### Is BetConstruct Help Desk free to use? Yes, BetConstruct Help Desk is available for free. It does not have any in-app purchases or advertisements, making it a completely free tool for managing business operations on the go. ### What devices does BetConstruct Help Desk support? BetConstruct Help Desk is currently supported on iPhone and iPod devices. Future updates may expand compatibility to other platforms. ### How often is BetConstruct Help Desk updated? The latest version of BetConstruct Help Desk is 1.0.5, last updated on March 7, 2022. While the update frequency is not explicitly stated, the app has received updates since its release in 2018. ### What are the key functionalities of BetConstruct Help Desk? Key functionalities include creating, updating, and resolving customer issues, tickets, and bugs. Users can track task procedures with unique reference numbers, receive status updates via notifications, add watchers to tickets, share tickets among employees, and add attachments. ### What is the age rating for BetConstruct Help Desk? BetConstruct Help Desk has an age rating of 4+. This indicates it is suitable for users of all ages, with no content restrictions. ### How does BetConstruct Help Desk help with customer issues? The app allows users to create, update, and resolve reported customer issues, tickets, and bugs directly from their mobile devices. It also facilitates sharing tickets among employees and adding attachments for better collaboration and resolution. ### Can employees collaborate on tickets in BetConstruct Help Desk? Yes, employees can collaborate on tickets by sharing them among themselves within the BetConstruct Help Desk application. This feature helps in efficiently managing and resolving customer issues as a team. ## Version history (last 5 releases) ### 1.0.5 — 2022-03-07 General bug fixes and improvements. ### 1.0.4 — 2021-10-14 General bug fixes and improvements. ### 1.0.3 — 2020-07-28 General bug fixes and improvements. ### 1.0.2 — 2020-02-10 General bug fixes and improvements. ### 1.0.1 — 2018-05-31 General bug fixes and performance improvements ## Apps similar to BetConstruct Help Desk | App | Rating | Price | Category | | --- | --- | --- | --- | | [DLAC](https://appshunter.io/ios/app/dlac/id1603827256) | 2.8 (4) | Free | Business | | [Hub88](https://appshunter.io/ios/app/hub88/id1578284945) | — | Free | Business | | [Zendesk Chat](https://appshunter.io/ios/app/zendesk-chat/id549057844) | 4.5 (758) | Free | Business | | [Helpling Partner](https://appshunter.io/ios/app/helpling-partner/id1152910034) | 3.0 (4) | Free | Business | | [Velocity Trader](https://appshunter.io/ios/app/velocity-trader/id1521988450) | — | Free | Business | | [Help Desk+](https://appshunter.io/ios/app/help-desk-plus/id1574984413) | 5.0 (3) | Free | Business | ## More apps by Soft Construct Limited - [BookieApp](https://appshunter.io/ios/app/bookieapp/id1310566780) - [BetConstruct Spring](https://appshunter.io/ios/app/betconstruct-spring/id1339613273) - [TopScore](https://appshunter.io/ios/app/topscore/id1451310389) - [SpringNews: business insights](https://appshunter.io/ios/app/springnews-business-insights/id1489137198) - [PandaMR](https://appshunter.io/ios/app/pandamr/id1521221741) All apps by Soft Construct Limited: https://appshunter.io/developer/1332686865 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*