# Betfocus - Online Betting — user reviews > 58 indexed App Store user reviews of Betfocus by Betfocus Pty Ltd, rated 4.40/5 from 136 ratings. - Source: https://appshunter.io/ios/app/betfocus-online-betting/id6479281167/reviews - App overview in markdown: https://appshunter.io/ios/app/betfocus-online-betting/id6479281167.md - Rating breakdown: 5★ 113 · 4★ 3 · 3★ 0 · 2★ 0 · 1★ 20 ## Newest reviews (17 of 58) ### 5/5 — Fast Service *2026-01-21, version 1.9.38* Plenty of good promo / specials markets and fast customer service/live chat when I needed it! ### 5/5 — Great app *2026-01-20, version 1.9.38* Fantastic new app which caters for everything you need with ease ### 5/5 — Great app *2026-01-12, version 1.9.38* Brilliant app for the punt however much experience you have there is something here for you .lovely customer supported aswell. ### 5/5 — All you need in a bookie *2026-01-09, version 1.9.38* I highly recommend betfocus. They have a great range of markets, competitive odds and a friendly team to support! ### 5/5 — Fantastic new platform *2026-01-07, version 1.9.38* These guys are really generous with their promotions and offers. Highly recommend. ### 5/5 — nice app with nice odds *2026-01-01, version 1.9.38* Best customer service. Very reliable app ### 5/5 — Great Betting Platform *2025-12-30, version 1.9.38* been with betfocus for almost 2 years. So cool app. Best customer service. ### 5/5 — Quality app *2025-12-12, version 1.9.26* This app is so good. Great promotions. Easy interface to use and amazing promotions ### 5/5 — I’m impressed *2025-12-07* Very impressed with betfocus, especially because the fast withdrawals which is rare. Markets and odds are all competitive and promos are unreal. I’m happy with all that but it even better that customer services are so fast to respond. Feeling well looked after whilst punting on my fav sports. ### 5/5 — VERY SHARP *2025-12-05* Easy to navigate to find what your after simple to follow what you want is what you get no dramas with prices and customer service spot on very efficient in any asking I’ve had ### 5/5 — Great app *2025-11-19, version 1.9.26* Fantastic app with a really smooth layout and lots of great promos and benefits… very helpful customer service as well. Highly recommend! ### 5/5 — Great Promos, Fast Payouts *2025-11-09, version 1.9.26* A great bookmaker with friendly customer service and generous promotions, would recommend. ### 5/5 — Highly recommend *2025-11-08* Very easy app to use, comes with a lot betting boost and money back, team very friendly highly recommend giving these guys a crack 👌🏾 ### 5/5 — My favourite bookie!! *2025-11-08, version 1.9.26* I’ve been using these guys for a while now and I find their customer service a level above. Great promos and competitive odds. Get involved! ### 5/5 — Top notch *2025-11-06, version 1.9.26* Really easy to use app and elite promos ### 5/5 — Great app *2025-11-06, version 1.9.26* Great service friendly team and great promos ### 5/5 — Great bookie *2025-10-24, version 1.9.26* Great bookie with very good odds and offer a variety of promotions, definitely would recommend trying. ## Most critical reviews (10 lowest-rated) ### 1/5 — Misleading Promotions & Poor Odds *2026-07-12* Absolutely terrible betting app. The odds are consistently some of the worst I’ve seen. A selection paying around $3.00 on other bookmakers is often only around $1.80 on BetFocus. Even short-priced favourites are noticeably lower than competitors, which means you’re getting far less value on every bet. Their so-called promotions and “deposit matches” are incredibly misleading. They’ll advertise something like a 10% deposit match up to $500, but to actually receive the full $500 bonus bet you’d need to deposit an enormous amount of money. It’s designed to look generous when, in reality, very few customers could ever benefit from the maximum offer. There’s also little to no loyalty for regular customers. Long-term users get next to nothing compared to what other betting apps offer. If you enjoy getting the best odds and genuine value, look elsewhere. BetFocus offers poor prices, weak promotions, and very little incentive to stay. I won’t be using this app again. ### 1/5 — Beware. Unless you want to check that every winning bet has been paid, AVOID. *2025-11-10* On multiple occasions they have not paid me. Unless I contacted them which involved waiting for hours for a legitimate response after having to recount what happened three times, I would have never known they didn’t pay. I cannot believe the level of incompetence over all… whether the clunky interface, the dubious non-payments and the horrible unaccountable customer service. AVOID unless you are prepared to forensically examine every transaction you make with them. ### 1/5 — Standard corrupt bookie *2025-10-18, version 1.9.21* Ban you when you win a little money. It’s all good ill take my money elsewhere be careful. ### 1/5 — Worst betting app that exists *2025-05-17* Horrible app and support are the opposite of helpful they promise in emails a bonus bet for a review and then when you do it and send the screenshot they just ignore you until you say your going to change your review to 1 star and then they reply saying they’ve forwarded it to the legal team becuase of your comments .. do not do ever use this app much better options out there ### 1/5 — Terrible People *2024-11-22* WARNING DO NOT BET WITH THEM PLEASE I requested a withdrawal and a few days later still nothing, so I see that it failed but they held my funds and failed to even notify me of this. I contact live chat and miraculously they say “oh yes your banking details are wrong, can you correct them” so I “correct” my banking details and they ask for a screenshot of my account number and bsb to confirm. Few days go by and still nothing. I login for about 10 seconds and I get the same alert which then the app refreshes and I no longer can login? Account disabled, contact live chat. Here I am contacting live chat but surprise surprise they ignore me. STAY AWAY FROM THESE SCAMMERS. ### 4/5 — Love to use them *2026-01-06, version 1.9.38* One of my favourite betting companies ### 5/5 — Absolute legends! *2026-06-12, version 1.9.44* Unreal betting app! Staff are incredible! Always look after the punters and very helpful! ### 5/5 — App Review *2026-04-29, version 1.9.42* Great platform with exciting promotions everyday. Fast withdrawal and live support. Recommend any day ### 5/5 — Exceptional *2026-04-04, version 1.9.42* Really solid app, lots of promotions, competitive odds, huge range of markets for every sport, easily one of the best in Australia, give it a go. ### 5/5 — Sensational *2026-03-15, version 1.9.42* These guys are sensational with what they do in terms of odds, markets, promotions and also customer service. Definitely recommend! ## Most praised reviews (6 highest-rated) ### 5/5 — Easy to use and clean app, good odds and regular promos. *2026-02-13* New customer to the app/company. The app is clean and easy to use. The promos are good too. A lot of companies will have one and done promos or once a week/month ones, but these reset every day. Which is cool as. ### 5/5 — Great *2026-02-12, version 1.9.39* Great app, odds and customer service ### 5/5 — Customer service *2026-02-05, version 1.9.39* Great functionality on the app clear easy to understand good customer service and Betfocus rewards and returns ### 5/5 — New to bet focus and loving it! *2026-02-03* Hey everybody have been using betfocus c for a few months now and can tell you it’s all smooth sailing easy to use and great market options and variety!! Get on board the betfocus train!! Sincerely Jeremy ### 5/5 — Great App *2026-01-30, version 1.9.39* Great app to have a bet on. Super easy to navigate between sport & racing. Odds are great and promos are everywhere. Get on board. ### 5/5 — Great prices *2026-01-30, version 1.9.39* Great prices, easy to use app, unique promos and friendly staff, recommend --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*