# BetMGM Casino - Real Money — user reviews > 1,326 indexed App Store user reviews of BetMGM Casino by BetMGM, rated 4.70/5 from 143,920 ratings. - Source: https://appshunter.io/ios/app/betmgm-casino-real-money/id1247519638/reviews - App overview in markdown: https://appshunter.io/ios/app/betmgm-casino-real-money/id1247519638.md - Rating breakdown: 5★ 121,339 · 4★ 12,790 · 3★ 5,030 · 2★ 1,132 · 1★ 3,629 ## What do users think of BetMGM Casino? Overall sentiment: negative **Pros** - 🚀 Fast payouts - 🎰 Good game selection - 💰 Generous bonuses and promotions **Cons** - 🐛 Frequent app crashes and glitches - 🤖 Suspicious game behavior and rigged slots - 🤬 Poor customer service and account issues - 💳 Withdrawal problems and limitations **Commonly reported bugs** - Games freezing or resetting during play - Deposit and withdrawal processing problems - Unreliable geolocation and account access **Most requested features** - Improved app stability and performance - More transparent and fair bonus/promotion terms - Better customer support and account management ## Newest reviews (15 of 1,326) ### 4/5 — Game of Thrones Daily Free Game *2026-09-01, version 26.08.04* This round of daily free games is Game of Thrones and it is really engaging. Much better than money gone emperor last time. ### 4/5 — Gambling *2026-08-31, version 26.08.04* It’s a fun app but it seems like the user interface is a little outdated for 2026 and it would always be nice to get some W’s on higher denominations spins ### 5/5 — Super fun! *2026-08-31, version 26.08.04* This app is full of a variety of different games. And the win loose odds seem to be pretty good! I just won 400$ :) ### 2/5 — Odds suck *2026-08-30, version 26.08.04* More luck at your local hotspots or bars at least for me. Try that before trying this bs out. Used to be alright a few years ago but now it’s just a money sucker. ### 5/5 — lol *2026-08-30, version 26.08.04* Honestly, I don’t understand why someone you guys lying on here. The customer service is completely rude and not to mention the attitude is disgusting. Shall I talk about the app crashing every single time you’re about to get a good hit or a bonus and whenever you contact them with proof they tell you they will email you and never freaking do. Good luck trying to get a hold of customer service after they don’t get a hold of you. They’re gonna act like you were the problem. I don’t think I’ve been ever treated this badly by customer service ever before in my life awful ### 5/5 — Happy customer *2026-08-30, version 26.08.04* Awesome! ### 5/5 — Great! *2026-08-30, version 26.08.04* Great! ### 5/5 — Great fun *2026-08-30, version 26.08.04* A lot of cool games ! ### 5/5 — Great casino *2026-08-30, version 26.08.04* Great help in customer service ### 3/5 — Slowwww *2026-08-29, version 26.08.04* Pays decent, but this is the absolute slowest gaming site EVER!! ### 5/5 — Real y verdaderas ganancias *2026-08-29, version 26.08.04* Juégalo para que lo compruebe ### 5/5 — Absolutely love it *2026-08-28, version 26.08.04* I love this game the fact that you don’t have to go to the casino as a gamble you can gamble in the privacy of your own home and features are perfect. It’s the only app I use for gambling. ### 5/5 — Yess *2026-08-28, version 26.08.04* I love it ### 5/5 — Love it *2026-08-28, version 26.08.04* Great app ### 5/5 — The fairest casino *2026-08-28, version 26.08.04* Out of the five casinos I play on mgm is by far the fairest when it comes to odds on winning and losing thanks mgm ## Most critical reviews (10 lowest-rated) ### 1/5 — DO NOT USE *2026-08-31, version 26.08.04* DO NOT USE THIS APP!!! Signed up as a new customer because of their social media ads. Deposit $10, get 1000 promo spins. Deposited my $10…got nothing!!! No promo spins. Multiple emails, and live chats, no response. Finally talked to someone today, they said I was going to receive my promo spins. DID NOT RECEIVE!!! Spoke to a different person today…they told me I was misinformed. That promo isn’t available….and they can’t honor it. Except when you go on their website…it’s the first thing that pops up. Absolute frauds!! Do yourself a favor, and stay far away from this app if you are in PA. Download DraftKings, Fan Duel or Golden Nugget. ### 1/5 — Kicks you *2026-08-29, version 26.08.04* So I recently popped a bonus and the game kicked me as soon as I popped the bonus. But right before it kicked me I saw I popped all 3 bonuses. When I came back it only gave me 1 bonus. I made a complaint to customer service and I haven’t received 1 bonus since and have burned three 100s of dollars. This site is rigged to kick people when they get on a hot streak and then they shut you off when you complain. ### 1/5 — More wins not enough withdrawals *2026-08-28, version 26.08.04* More wins ### 1/5 — GamBlur *2026-08-28, version 26.08.04* Absolutely DO NOT TRUST—-Don’t trust this app or MGM. They target your account. If you win they will control the loss to win. You’ll be fed into the system of losses. I’ve won HUGE here once and now they are controlling my Win. If they tell you differently they are lying. Don’t do it. I’m lucky enough to have enough to lose. If you win big they will target your account, as well the game glitches continue especially during bonuses that will or could pay big. You are a fool to believe you are lucky. ### 1/5 — Terrible *2026-08-28, version 26.08.04* This casino gives absolutely no money back! It doesn’t even let you play for a little bit just takes your money ### 1/5 — You guys do not give out bonus match or anything *2026-08-28, version 26.08.04* And I’ll be in the lawyer CUSTOMER with you guys for a minute and don’t even receive bonus match ### 1/5 — Worst payouts *2026-08-26, version 26.08.04* I’ve used all the available casinos and while not stingy with bonuses I’ve genuinely never had this terrible of statistics on any of the other casinos, you’re better off elsewhere ### 1/5 — Bad business *2026-08-26, version 26.08.04* Don’t waste your time more money ### 1/5 — Rigged *2026-08-25, version 26.08.04* MGM use to be the best online casino. 100% sure their games are rigged now. Promotions suck and the games play even worse. There’s no way you can lose every time you play without even getting one bonus. I’ve lost so much trust in mgm these past 6 months I’ll never look at their games the same again. ### 1/5 — Money Grab *2026-08-23, version 26.08.04* This casino is nothing but a money grab every machine I have went on nothing absolutely nothing. They just take my money in five minutes. Horrible, horrible horrible they need to be ashamed of themselves ## Most praised reviews (10 highest-rated) ### 5/5 — Great *2026-09-01, version 26.08.04* I love to play slot keeps me busy sometimes ### 5/5 — Real money *2026-09-01, version 26.08.04* This is real money you have to pay and you receive. And you received it is soon. The games are just like having your own casino. It is so fun. ### 5/5 — Awesome app to use *2026-09-01, version 26.08.04* Love the flow and the exclusivity of BetMGM 10 out of. 10 must try again ### 5/5 — BetMGM is the best gaming app by far! *2026-09-01, version 26.08.04* I always win on BetMGM and it’s honestly the best gambling app with the best games and the sports bets promos are always the best plus I love my casino games like the new game of thrones it goes hard! ### 5/5 — One of the OGs *2026-09-01, version 26.08.04* I used to play betMGM all the time and I stopped for a bit, but I came back and it’s even better than before. I love it. ### 5/5 — Ummmmm *2026-09-01, version 26.08.04* I like or liked playing on bet mgm but since I can’t verify who I am through email it sucks. Every other casino allows you to get a verification code through email they told me they couldn’t do that. ### 5/5 — MGM casino *2026-08-31, version 26.08.04* Best online casino around! ### 5/5 — Money *2026-08-31, version 26.08.04* Plenty times I hit off my free bones spins. Love this game! ### 5/5 — Customer *2026-08-31, version 26.08.04* I love the app! ### 5/5 — Mark M *2026-08-31, version 26.08.04* Simply amazing!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*