# BetMGM Poker \| Michigan Casino — user reviews > 290 indexed App Store user reviews of BetMGM Poker | Michigan Casino by ROAR Digital, LLC, rated 4.19/5 from 4,548 ratings. - Source: https://appshunter.io/ios/app/betmgm-poker-michigan-casino/id1547558264/reviews - App overview in markdown: https://appshunter.io/ios/app/betmgm-poker-michigan-casino/id1547558264.md - Rating breakdown: 5★ 2,909 · 4★ 349 · 3★ 186 · 2★ 91 · 1★ 593 ## What do users think of BetMGM Poker | Michigan Casino? Overall sentiment: negative **Pros** - 🚀 Fast payouts - 👍 Variety of games - 🚀 Smooth gameplay **Cons** - 🐛 Frequent location verification issues - 🐛 Buggy app with crashes - 🤖 Rigged/unfair gameplay - 🤬 Poor customer service - 💰 Deceptive promotions/bonuses **Commonly reported bugs** - Inability to join full tables - Hands disappearing before showdown - Incorrect bonus/promotion application **Most requested features** - Ability to see opponent's hand after elimination - More transparent payout information - Improved tournament structure and experience ## Newest reviews (15 of 290) ### 4/5 — Getting better *2026-08-24, version 8.7.3* I never used to really care for a bad MGM poker only every once in a while I would play it checked it out the last few couple weeks cause I did some surveys for them and I’m glad I did because you know what weather I’m sure a lot of people that commented or replied to their surveys definitely told him you guys gotta offer more in your poker but at least you offer poker and it’s getting better. I’m starting to see some free rolls on there some other stuff so keep it going. ### 3/5 — Predictable losses *2026-07-23, version 8.7.3* I have played many of the games in this app. And before I was “gold member” I would lose some and win some like any slot. But now that I have had some big wins and big losses I have noticed that it takes more money just to get a semi decent win on any game at any time. Also once you have almost maxed a bonus bar on a slot that will give you its bonus once it’s maxed. You have to spend outrageous amounts of money just to hopefully hit for a 10x your bet. I would only recommended using this app for 3 months max. Get your few big wins on slots and delete the app. Unless you are strictly using it for poker. But poker is even pretty wishy washy because your opponent that has only one out will hit it on you at a way higher rate than any one person ever should. I literally watched a person take 3 people out of a tournament in back to back to back hands while being the chip leader and have no reason to do what they did and that happened. So all in all if you don’t mind confusion sometimes then go for it ### 1/5 — Takes all your bonus play *2026-06-24, version 8.7.3* Every time I get a bonus, I go to play the cards and it just takes it right away. I don’t even get to pay a hand and it takes it the whole bonus away, it’s a scam and a damn shame , I have wasted 200k with this site …AT LEAST 200K, and you used to call me and give me 100 dollars in free play and I don’t even get any of that anymore, I don’t think I am going to be playing on this site for much longer…. It is a shame I have wasted all that money and don’t seem to have a good chance of winning anything anymore…. Thank you for your time ….. R.K.Johnston.. ### 1/5 — Player experience suffers because of your greed for profits *2026-06-21, version 8.7.3* You are so eager to end the game and collect your money that you don’t even take the time to show the hand that eliminates me from the tournament. In addition you’re so eager to get onto the next hand you don’t give time to understand the results of the current hand. In other words, not enough time to see the cards that determine the final result of the head. The player experience suffers because of your eagerness end the game and take your rake. ### 1/5 — Rigged poker site no *2026-06-19, version 8.7.3* Horrible step up hands that are designed to knock you out.. action software on steroids. Cheats and rigged site!! It’s anything but Random hands on this site!! Cooler hand step up so bad!!! Worst site I’ve played on!! Rigged ### 2/5 — Geo Tracking *2026-06-18, version 8.7.3* This tracking system is so bad. One day I can play and the next day (same location) I can not play. System says it’s unable to confirm that I am in Michigan. Please fix this Bet MGM!!! ### 1/5 — Trash Algorithm *2026-06-17, version 8.7.3* Unreal bad beats. Absolutely disgusting. ### 4/5 — Great app for poker. *2026-06-16, version 8.7.3* I would like to see some plo5 and plo6 games available. Also, maybe fixing the issue of leaving the app while playing and it logging you out. Besides that it’s great! ### 1/5 — Poker *2026-06-02, version 8.7.3* Not great ### 1/5 — Beyond questionable *2026-06-02, version 8.7.3* I have played this site for a little while. You win when you first sign up but than that slacks off. Talked with many players that have experienced same trend. It lets you win a couple big scores in the beginning than remarkable how many questionable run outs happen as you get close to money. All have experienced the same issue. I know luck is up and down but this beyond anything I have seen in 30 years of playing poker, it is amazing how similar to the Ultimate Poker scam some time back these run out happen. Pretty much done with this site. Random generator for cards they say, ha what a laugh ### 1/5 — Rigged you have no chance at winning *2026-05-17, version 8.6.0* You could have 3 of a kind on an all in and the flip will come against you every time your opponent will have a flush or a straight the flop will never come in your favor with big money on the table I’ve seen it countless times some of the worst bad beats you will ever see if you play on here I beg you don’t play on here please ### 1/5 — Rigged *2026-05-14, version 8.6.0* Rigged app that rewards the fish ### 1/5 — Poker and Blackjack *2026-05-12, version 8.6.0* Both games are extremely rigged ### 1/5 — Horrible app *2026-04-19, version 8.6.0* Worst programmerd app ever cards not random almost like hand picked to induce action and get u to lose literally lose 75 percent of all ins where im ahead 75 percent of time the app almost surely favors the regs or bots who live on it 24 hours a day overall just a horrible experience and wouldn’t recommended it to anyone ### 1/5 — awful *2026-04-18, version 8.6.0* worst customer support ever ## Most critical reviews (10 lowest-rated) ### 1/5 — Meh *2026-09-07, version 8.7.3* Good software like all poker Apps sometimes seems a little unrealistic just for amusement ### 1/5 — Game servers freeze and you loose *2026-09-07, version 8.7.3* Unfortunately these apps are not really regulated by your state so if their servers are overloaded…you get a delay and booted out of game. ### 1/5 — Proof of scam *2026-09-05, version 8.7.3* Watched for quite some time, questionable on how the same names get ridiculous run outs consistently. They have employees playing the site. Tracked enough games and players and the same names get ridiculous run outs every time after the games puts cards up to induce betting. One such player is BOO-______-YA This player remarkably had 2 straight flushes and 3 four of a kinds in the same game. Other names also consistently over and over again have the same cards pop up. They say they use a random card generator I say lies, nothing random controlled by them. They will answer same lying way… sorry for the confusion we use a random generator and certified. State officials and inspectors get bribed all the time so not falling for that. Bottom line, play another site or just give your money to charity, same result for you but won’t be paying these cheats. ### 1/5 — Worst gambling app ever!!!! *2026-09-04, version 8.7.3* Auto enroll in bonuses and locks your money out…furthermore, I can’t even find out how I unlock that money. This site sucks!!!! Would give 0 stars if it were an option. ### 1/5 — This site is a pure scam *2026-08-19, version 8.7.3* Multiple screenshots of proof that this app is a pure and obvious scam. Blows my mind that this site is still available to “play”. I’ve been dealt over 5 million hands online. And this site never fails to show that they’re running a broken game. Robbery. Every time. And the casino is a legitimate rip off. $8,000 in 3 days. Better luck playing the powerball and having success. ### 1/5 — Meh…. *2026-08-09, version 8.7.3* Watched for quite some time, questionable on how the same names get ridiculous run outs consistently. Ya ya I know they use a random card generator and are regulated by the state, and we all know how honest and incorruptible state regulators are… or are they? ### 1/5 — Constant issues *2026-07-27, version 8.7.3* There are constant issues with the geolocation system. Never once have had an issue on the sportsbook app. I have received the ‘warning’ 7 times in three weeks on the poker app. It kicks you out in the middle of tournaments and ‘support’ offers none. ### 1/5 — Live roulette is def rigged *2026-07-23, version 8.7.3* I bet a large amount on live roulette and the dealer did a half-hearted spin of the ball that barely made it around the wheel once and wouldn’t you know it, right on one of the numbers I would lose on. It was so blatant the dealer knew how much effort to put into the spin it was ridiculous. You might be able to win small amounts, but DO NOT bet big on live roulette. I can’t speak on any other games. ### 1/5 — Trash support *2026-07-23, version 8.7.3* Customer service is a joke and their payment processing is a joke. They just debited my Venmo for $300 and it never hit my BetMGM account. They told me it happens and it will eventually refund back to Venmo after 3 days. Hahaha are you kidding me????? Idiots! And now they respond to my review and tell me to reach out to customer service… wow! These idiots at BetMGM will say anything but do nothing! I did reach out to customer service and they told me there is nothing they can do or willing to do to help me. They said to reach out to my bank!! My bank said there is nothing they can do until the transaction posts! The transaction is still pending and we are on day 4 and I’m still without $300. BetMGM could have given me a courtesy credit or something and they told me I didn’t qualify! Hahaha such bad customer service. Avoid BetMGM at all costs and go to Fanatics or FanDuel! There reward programs are so much better anyway!! Please choose another online casino/Sportsbook like fanatics or FanDuel! They offer more anyway and their customer service isn’t worthless like BetMGM. ### 1/5 — Laughable *2026-06-29, version 8.7.3* I have played this site for a little while. You win when you first sign up but than that slacks off. Talked with many players that have experienced the same trend. It lets you win a couple big scores in the beginning than it’s remarkable how many questionable run outs happen as you get close to the money. The remarkable run outs have gotten so ridiculous I have removed my money and closed account. When you have 3 tournaments in a weekend that your boat gets run down by a straight flush and 4 others that higher boat gets beat by quads it’s time to leave. You have better odds of hitting the lottery 2 days in a row than that kind of run down. Site is a money trap and NOT LEGIT!!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2026-09-09, version 8.7.3* Works smoothly. Obviously nothing beats playing In person but it get the job done e ### 5/5 — Real poker *2026-08-17, version 8.7.3* The hands seem to be more realistic than other apps, an the outcome is more realistic so MGM is definitely on my favorite list. Great poker app I told all my friends an family. ### 5/5 — Poker *2026-06-21, version 8.7.3* Runs better than other sites like WSOP it’s not clunky. ### 5/5 — Best app for poker perfect *2026-05-12, version 8.6.0* Greatest really good just perfect great software and game play app runs very smoothly and easy to navigate ### 5/5 — Scam *2026-05-03, version 8.6.0* This app is a scam, if they let you win a little, it’s just to insure you put more money on hoping you have a problem. The little they let you win they take it right back. Keep your hopes up ### 5/5 — Review *2026-04-06, version 8.6.0* I just wish I could take down a big tournament. send the poker guide to my way to look down upon me fairly ### 5/5 — Bet mgm takes care of the people who take care of them *2026-03-30, version 8.6.0* They always take care of there patrons they don’t forget without our hard earned money they wouldn’t operate I appreciate them so much I always feel appreciated ### 5/5 — Spins *2026-03-11, version 8.6.0* I enjoy the spins even if I can only win the minimum pot ### 5/5 — Poker *2026-02-13, version 8.6.0* I like the poker app but I wish I would get more bonuses ### 5/5 — Thank the lawd! *2026-01-27, version 8.6.0* I won $58 or so from the Bellagio free spins while on the poker app (CAUTION DO NOT REGISTER FOR A TOURNAMENT WHEN DOING PROMOTIONS IT WILL FORCE LAUNCH YOU TO THE TABLE) But anyways.. BETMGM honestly HANDS DOWN has the best support team the only one that even slightly rivals it is DraftKings. Thank you BETMGM for being honest, helpful, and overall just good people. 🖤🥲 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*