# Betr — user reviews > 93 indexed App Store user reviews of Betr by William Ferro, rated 3.40/5 from 199 ratings. - Source: https://appshunter.io/ios/app/betr/id1598906964/reviews - App overview in markdown: https://appshunter.io/ios/app/betr/id1598906964.md - Rating breakdown: 5★ 102 · 4★ 5 · 3★ 17 · 2★ 21 · 1★ 54 ## What do users think of Betr? Overall sentiment: positive **Pros** - 🚀 Easy to use - 👍 Helpful coaches - 💡 Comprehensive guidance - 🚀 Effective program - 👍 Delicious meals - 👍 Intuitive app - 👍 Supportive community - 🚀 Tracks progress well **Cons** - 🐛 Buggy app - 🔍 Limited food logging options - 🔍 Glitchy syncing - 🔍 Frequent log-outs - 🔍 Poor navigation - 🔍 Missing features **Commonly reported bugs** - App crashes frequently - Data loss and disappearing logs - Login issues and inability to access account - Syncing problems with external devices **Most requested features** - Ability to log custom foods - Better recipe search and organization - Improved app stability and performance - Seamless integration with other health apps - More detailed progress tracking and insights ## Newest reviews (14 of 93) ### 2/5 — Hire a betr Web-Dev *2024-10-07, version 1.6.5* The program is awesome. It’s effective, it’s not too restrictive, and they work with you every step of the way. The app and website, however, are dreadful. The “Recipes” page doesn’t match the recipes that are attached to your meal planner’s recipes (they should be the same on both pages, and not missing from one or the other?). Some of the Daily logging functions don’t work. The menu is counterintuitive and is hard to navigate. If there was a place to leave feedback, I would say this there instead. Unfortunately, you just get some random AI bot that replies with incorrect information when you try to reach out. ### 4/5 — Great Progress *2023-11-10, version 1.6.0* The better app had a rough start, but has improved tremendously, and actually makes navigating the program so much easier. Cheers to their team.! ### 5/5 — Awesome! *2023-11-10, version 1.6.0* This app has changed my life. Dr. Ferro and his team have developed a great easy friendly app. ### 5/5 — 5 star program supplemented by an intuitive app *2023-11-10* This program is a game changer. I have acquired a wealth of knowledge on my body that I never knew before, and I have completely changed my eating habits for the better because the protocols work. This knowledge I will take with me for the rest of my life and will always live this lifestyle. I feel amazing inside and out while keeping weight off consistently by eating real whole amazing foods and hydrating. The meals are so awesome and flavorful and I purchase them if I don’t feel like prepping or following recipes (which are all amazing!). To support all of this, the app is intuitive and makes it real easy to track my progress, all while communicating seamlessly with my coach. No calorie counting or points. I’m able to access all the resources, recipes, meal plans, the community and chat support all in one place. 5 stars for both the program and app experience, well done! ### 5/5 — Fantastic!! *2023-11-10* I started the program about 4 years ago and have had such an amazing journey with it! The program itself is incredible and having a personal coach to walk through the steps with you makes a WORLD of difference! It’s nice to have someone who can guide you on what you’re doing right and how you can improve when you hit a rough spot. The app is beautifully designed and made very user friendly. It’s easy to navigate and log your meals, workouts and even mental health which is HUGE! I love that it automatically syncs to my Apple Health so it logs my sleep and activities automatically too🙌 I’m a busy mom of 2 littles so I often forget and it’s nice to have that ease of use. ### 5/5 — Truly changed my life *2023-11-10, version 1.6.0* The Betr coaches are unlike any other. They are so patient and knowledgeable- I could not have reversed my pre-diabetes without them. ### 5/5 — Happier and healthier *2023-11-10, version 1.6.0* Betr is literally life changing!! You can use the app on your computer or your phone, and you have access to so much good material and a coach for a month. I feel amazing and would recommend this to everyone!! ### 5/5 — Solid app *2023-11-10, version 1.6.0* This app is easy to use. Log your daily meals, and weigh yourself. It’s all synched up to track your progress daily. Pics are easy to upload. I liked seeing my weight progress, and you can add/delete whichever health aspect you want to focus on. ### 5/5 — Delicious and time saver! *2023-11-10, version 1.6.0* I am thrilled I found this program! It’s a game changer. I lost 39 pounds and found an easy way to feed my whole family healthy food. The meals are delicious and so easy. I feel healthier than I have been in years. My skin looks better, hair is healthier, and I am sleeping better. The food is so good and so easy. I have a large family so I buy 2 of each kind for each meal. Highly recommend! ### 2/5 — App crashed 10/15/23 *2023-10-15, version 1.5.7* Good program so far. I just finished week 1 and can see progress. Today I’m unable to log in to start adding my meals. I restarted my phone and no luck. ### 2/5 — Not the best *2023-10-06, version 1.5.7* I only have it 2 stars because I really enjoy the new recipes. The program was only worth it for a day to print out the recipes. Coaching is terrible and cookie cutter. Not individualized at all. They just basically copy and paste the same basic information to each client. I asked my coach a specific question and was pushed off and told to ask my trainer which was disappointing. ### 3/5 — Okay *2023-09-05* The good: fairly easy to navigate, shows trends, chat function with coach and community, good repository of resources The bad: tech support is slow to respond, setup is difficult to navigate without a coach’s help, has issues syncing with other apps (including Apple Health, which should be standard for syncing ALL wellness apps), insights show weight loss trends in % only (would like to see cumulative pounds lost), food logs doesn’t always save and it won’t let you add general food description after the fact, has a mood tracker for the day but not one to track how hungry/full you are with each meal (crucial for true intuitive/mindful eating). I’ve tried 6 or 7 food log /wellness tracking apps before and this one is mediocre. Like all the rest, it has good points and bad - so far, I’ve not found a great one. Bonus: Betr is free through my health insurance. ### 2/5 — Does not login *2023-08-27, version 1.5.5* I signed up through my insurance and am unable to login with the phone number registered. ### 5/5 — Betr is AMAZING!! *2023-08-23* Betr is fantastic!! This program has changed my life. The app allows you to chat directly with your coach, who can see all the meals and other bits of info that you log through out your journey, and help keep you on track. There is a fantastic and supportive community in the app as well, where you can talk to other people who are in the same boat as you. There are tons of resources for you to explore and help you feel as confident as possible on your health journey. Give it a try, use all the features available to you, and you won’t regret it! ## Most critical reviews (10 lowest-rated) ### 1/5 — Chat crashes *2025-03-07, version 1.6.7* Chat crashes all the time. If you are supposed to share your food, pics and progress who can you? So frustrating and I just stated the program. ### 1/5 — junk app, buggy & laggy *2024-05-11, version 1.6.2* horrible app, constantly weekly reminder to buy their meal service. every few weeks require to login again and again! ### 1/5 — Nonfunctional *2024-02-28, version 1.6.2* I’ve tried but can never get it to launch or sign in. All it does is open a pop that says “You Deserve Betr” …it never loads, it never does anything. It does not function. ### 1/5 — Quite frustrating *2023-10-27* I have the app solely because it comes with my Personal Training at the gym and I really don’t enjoy this app. It is complicated to use and frankly quite frustrating. I am constantly logged out and I have to go through the process of logging back in just to put in my meals, workouts, etc. In addition, I will use the app after eating out or the meals that I make at home and I can only put in 1 or 2 of the ingredients because every other ingredient in my meal does not exist in the app. This app is better used as a recipe app and even then the recipes are not ones that I enjoy very much. On top of that the location of the company I believe is based in EDT/EST and I have had several confusions now because my time is PDT/PST. I think it would honestly be easier to get an agenda or notebook and carry that around to write my progress and such. The coaches and nutritionist have so many clients that the phone calls feel rushed and I don’t feel comfortable talking with someone who is worried about the next appointment and wants to hang up right away. I already have enough anxiety I don’t want to feel pressured to talk quickly. I had a phone call scheduled today and it never came and I am glad because I told myself if something went wrong I would simply stop using the app. I suggest getting an actual nutritionist if you can afford it and a psychologist as well if you can. Thank you for the opportunity, but I will stick to the a notebook and pen. ### 1/5 — Horrible *2023-10-16, version 1.5.7* The title says it all. Hardly any of the functions work. ### 1/5 — Brilliant program, horrible tech *2023-09-16, version 1.5.5* I have to keep deleting the app and reinstalling because there are many glitches. The BETR program is outstanding. ### 1/5 — Doesn’t work- money making scam *2023-07-12, version 5.1.3* After trying it and not having any positive results I did some research and it turns out there is really no science behind the program. It’s based on a doctor’s experience. And that same dr tries to sell you food and supplements constantly. The health coaches aren’t medical professionals or even dietitians. And now I can’t get them to delete my data and delete my account. Update:they responded finally to my delete request but said I also have to call another company or they’ll keep charging my insurance. Also, the diet probably is helpful if you normally only eat fast food and pizza. But if you already eat vegetables and avoid fast food it’s not helpful. ### 1/5 — Buggy *2023-07-11, version 5.1.3* This app is more frustrating than it’s worth to use it. It contains many errors and imperfections that reduce reliability, performance, and makes the user experience irritating. ### 1/5 — Not effective wast of time *2023-06-03, version 5.1.2* I contacted this company to cancel my program I never received a confirmation The coach rushing the phone conversation also very confusing how to use the app ### 1/5 — Cannot even get into the app *2023-05-14, version 5.1.2* I was told about this program through my Eos membership and it was part of my training membership. I signed up for this and was instructed to download the app. I gave all of my phone and email information when signing up but when I try to log into the app using the phone number, because the app only lets you enter a phone number, it tells me the username or email I entered is incorrect, EMAIL!, and will not log me into the app. I have tried emailing and chatting with agents to fix the login issue and get the same scripted text message sent to my phone from multiple tech people. So they have my phone number so idk why I can’t sign in to the app! They want me to schedule an advisor call as part of the membership but all the appointments are two weeks out and my membership is only good for a month. Not their fault if they are busy, but it seems odd to sign people up for a service they cannot even get the full benefits of. Also if I miss my advisor call because I cannot access the app they will charge me $25 No Show fee. At this point I am emailing them to delete any information they have stored of me. Especially any card info my gym may have shared. I am not going to bother with this service. Even though it was free with my gym. It is not worth it. ## Most praised reviews (10 highest-rated) ### 5/5 — Great Results *2023-11-16, version 1.6.1* I recently embarked on a life-changing journey with Betr Health, and I couldn't be more thrilled with the incredible results and the overall experience. This program exceeded my expectations in every aspect, from education and customer service to food recommendations and their user-friendly app. ### 5/5 — Great way to stay on track! *2023-11-13, version 1.6.1* I have been part of betr for slmost 3 years and it keeps getting better! I love that the daily articles are sent directly to my chat and that my coach checks in with me every day! Great experience! ### 5/5 — Try it you won’t regret it *2023-11-13* I've been using this health program for a while now, and I'm genuinely impressed. The personalized approach has made a significant impact on my well-being. The comprehensive guidance on nutrition and lifestyle choices has not only helped me achieve my health goals but has also fostered a sustainable and healthier lifestyle. The user-friendly interface and regular updates keep me engaged and motivated. I highly recommend this program to anyone looking for a holistic and effective approach to improving their health. **Developer response:** Hi Fid! We are so pleased that you enjoyed the Betr meals! That is fantastic meal planning as well. If there is anything we can do for you, just let us know at ask@betrhealth.com! Have a wonderful day! ### 5/5 — Easy to use app *2023-11-13, version 1.6.1* Food is easy to log, all you do is eat the foods from the phase one list and submit a photo and can add all the food tags if you like. Al the tracking is simple like most other apps. List 17 pounds after phase two! ### 5/5 — Betr is the best! *2023-11-11, version 1.6.0* Betr Health has been a lifesaver for me and while the app struggled during covid, it is a phenomenal app. It has so much information that I never get tired of using the app…after two years on Betr! ### 5/5 — New & improved app *2023-11-10, version 1.6.0* I love this program! The coaches are great and really vested in your success. The recipes and easy and delicious. It's a solid, gut healing protocol if you want to lose weight the healthy way. ### 5/5 — Improvements!! *2023-11-10, version 1.6.0* Betr is a fantastic program! The app was a little difficult to use at first but there have been a lot of improvements! Communicating with my coach is easy and the recipes/ meal plans make the program effortless. I would highly recommend ### 5/5 — Betr Eating Heals *2023-11-10* I struggled severely with skin issues. I was uncomfortable in my own skin. Visited many specialty doctors, trying various treatments without any luck. But I wanted to share with you my experience with Betr. Their program helped me heal from the inside out, and now I am finally comfortable and confident in my own skin. I can't express enough how grateful I am for finding this program. I truly believe you will benefit from it as well, and I hope you will join the movement and give it a try too! ### 5/5 — App is amazing and easy to use! *2023-11-10, version 1.6.0* Love this app! It is easy to use and has so much information! It keeps track of my weight and uploading pictures of my food is a breeze. I highly recommend this app! ### 5/5 — Love the app! *2023-11-10, version 1.6.0* I’ve been a member of the community for awhile. I love how many features the app has now! Everything works great for me. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*