# BetRivers Casino Sportsbook MI — user reviews > 50 indexed App Store user reviews of BetRivers Casino Sportsbook MI by Rush Street Interactive LLC, rated 3.78/5 from 225 ratings. - Source: https://appshunter.io/ios/app/betrivers-casino-sportsbook-mi/id1590488616/reviews - App overview in markdown: https://appshunter.io/ios/app/betrivers-casino-sportsbook-mi/id1590488616.md - Rating breakdown: 5★ 146 · 4★ 10 · 3★ 3 · 2★ 6 · 1★ 60 ## What do users think of BetRivers Casino Sportsbook MI? Overall sentiment: negative **Pros** - 🎮 Wide variety of games and slots - 💰 Competitive payout potential on slots - 🎁 Attractive signup bonuses with low playthrough requirements - 👍 User-friendly interface on desktop - 🚀 Fast withdrawals via PayPal (when processed) - 💬 Engaging community chat features - 🎯 Good referral bonus program **Cons** - ⏳ Extremely slow withdrawal processing (3+ days) - 🔐 Excessive identity verification requirements - 📞 Poor customer service responsiveness - 🎰 Unfavorable casino payout rates - 🚫 Unexplained account closures without warning - 💳 Restrictive bonus terms and conditions - 🎮 Mobile app crashes and lag issues - 📱 Login screen freezes on mobile - 🔍 Repetitive document requests for withdrawals - ⚠️ Potential location tracking after app deletion - 🎲 Perception of rigged or manipulated games - 👥 Unfair treatment of non-high-roller players - 🎯 Limited promotions for lower-level players **Commonly reported bugs** - App crashes during slot spins - Mobile app login screen freezes and takes 7+ minutes to load - App lags when clicking icons - Games fail to load properly (Divine Fortune crashes) - Audio not working on certain games - App continues tracking location after deletion - Games kick users out mid-gameplay at a loss - Some games unavailable with 'update app' error messages **Most requested features** - Faster withdrawal processing times - Streamlined identity verification process - Improved mobile app stability and performance - Better customer service availability (phone, chat, email) - Clearer bonus terms and conditions - More equitable promotion access for all player levels - Better game stability and crash prevention ## Newest reviews (14 of 50) ### 2/5 — Garbage app *2023-01-20, version 2022.27.1* I used to ONLY play on this site until they started making you wait 3 days to receive withdrawals. You used to get paid within 5 minutes if not sooner! I no longer play on here. No other site makes you wait longer than 1 hour, betrivers makes you wait 3 days. Ridiculous. ### 1/5 — Do Not Choose This Site!!!! *2022-11-20, version 2022.23* I have tried out a few different casino sites and have had no problems depositing and withdrawing until I played here!!!! My withdraw has been under review for 3 weeks after they requested my license (happily provided for tax purposes) now they want my marriage license from 2011 in order to withdraw my funds!!! They claim it’s because my PayPal os tied to my former name. I have never wrote a bad review until now!!! I will get my withdraw one way or another but it is ridiculous what I’ve had to go through!!!! Please choose a different casino!!! ### 1/5 — Phone app is the worst *2022-11-20, version 2022.23* If you play this casino do it on a pc. This phone app is the worst. Can even get the log in screen to come up and if I'm lucky enough to get it it takes at least 7 minutes and multiple reloads. Once in the app it lags every time you click an icon. That said, on the pc it's pretty good. I have no issues with that route but this phone app is absolutely the worst compared to the other casino phone apps. ### 4/5 — Great games, but slow payouts *2022-11-15, version 2022.23* LOVE the game selection of this app! Super fun, lots of variety. But be aware the payouts are super slow compared to other online casinos. Whereas most others can have PayPal payouts within an hour, PP payouts take 3 days with this one. If not for that, I’d give it 5 stars. ### 1/5 — Worst online casino around *2022-11-15, version 2022.23* They make it so difficult to pull your money out… such a scam. ### 1/5 — Very Disappointed *2022-11-03, version 2022.22* My husband referred me to this app, so I signed up. I put Jenny, instead of my legal name Jennifer. Sent a picture of my ID. Then they wanted me to send a copy of SS card. Account is locked and can’t even get in to delete my account. Very frustrating and kind of disturbing they wanted so much info, to play some casino games ### 1/5 — LimaGran *2022-10-12, version 2022.21* Horrible. Every time you win they ask you for the same documents that they asked for the last time you won. Most casinos take hours to 24 hours to receive your funds it’s been over a week and i haven’t seen my money!!!! ### 1/5 — App always crashes *2022-09-20, version 2022.19* App always crashes in the middle of slots spins. Very annoying. ### 1/5 — Beware *2022-08-23, version 2022.17* Software/games will kick you without gameplay at a loss customer service told me they submitted a ticket to the gaming company even with screen shots verifying the error. And fast withdrawal hahaha had to contact support again because something had to be pushed through manually 3 days later then told the funds would just appear in my account in 1-5 days what a joke. ### 1/5 — The same *2022-08-17, version 2022.17* Absolutely horrible, save your money, maybe sports betting because they have less control but stay clear of the casino ,,,,, WOW ITS BAD ### 1/5 — Losing Casino *2022-08-17, version 2022.17* On this online app, Bet Rivers, I lose constantly. On other apps I win constantly. what a waste of time and money!!! And the Bingo games may be free but the chance of winning on one is slim to none. ### 1/5 — Absolutely the worst!!!! *2022-08-15, version 2022.16* I have never encountered such absolutely horrible customer service in my life. The slots are so tight it’s not worth playing. Avoid this one. ### 1/5 — RIP OFF *2022-08-04, version 2022.16* I’ve wasted a stupid amount of money on this app just to get constant dissatisfaction. As soon as it pays you more than your bet it takes the rest of your bank. Every single game. Slots are fun yes, but, you’d probably have better odds at an actual casino or on scratch offs which aren’t very good odds at best to begin with. Don’t let this app take your wallet. Oh and good luck actually winning on bingo!! ### 1/5 — At withdrawal time NOT HAPPENING *2022-08-04, version 2022.16* BetRivers “check rivers”👩🏻‍🏫 if you WIND I have spent thousands in the last few months on this app I’m simply requesting a $500 with drawl (Now after 6 months it’s time to verify every account ever used even closed ones 😳 I changed and closed some of my accounts, and my cash app DOES NOT have my name on it So they ARE REFUSING ANY WITHDRAWALS, Even on my verified chase account, won’t even close my account smh Customer service was a JOKE!!! Rude and ghetto ## Most critical reviews (10 lowest-rated) ### 1/5 — Stay Away! Much better options out there! *2023-02-26, version 2023.3.1* I have never left a review on an app but my experience with BetRivers has warranted a review. First off, there are many other reviews stating the issues this app has with the withdrawal procedure, and I should have listened to them. After a few days of playing the casino and the sportsbook, I decided to withdrawal part of my balance and was promptly asked to upload documentation to verify my identity (never had this happen on any other betting app, but I have no problem doing it). I uploaded the required documents included signed documents I had to print and scan, photos of my license, and photos of me holding my license. After submitting these I waited… and waited… until finally reaching out to support to ask if there was a problem reviewing the documents. They informed me they had not been forwarded to the review process but would do so promptly. Again I waited, until finally receiving an email saying they had been reviewed and approved. Then shorty after receiving this, I received an email saying my account has been closed and the remaining balance mailed to my address (I had not requested this or been notified of any wrong-doing in my week on the site). I have yet to receive a response to why I have been removed from their app, or see if my balance actually comes to my address. All in all, I would recommend any other betting app as they have better withdrawal procedures, and more importantly, better support for their paying customers. Will update if I ever receive a response to my questioning of my account being closed. ### 1/5 — Worst online casino *2023-02-23, version 2023.3.1* This site will delay your withdrawal for days after a win. Also make you provide several documents for verification and then proceed to deny them. Honestly will never play on this site again. Surprised they have this high of a rating, should be a 1. ### 1/5 — Scam!!! *2023-02-16, version 2023.3.1* All you win is chump change…. 500+ and never won anything except small amounts then takes you straight down!!! Highway robbery. Don’t waste your MONEY!!!! ### 1/5 — Shady business *2023-01-22, version 2022.27.1* To start off, the casino payouts should seriously be looked into legally and if that doesn’t tickle your interest, maybe this will. I deleted the app off of my phone weeks ago and it still periodically shows that betrivers is still tracking my location and I’m not sure how to undo that. ### 1/5 — Save your money *2023-01-21, version 2022.27.1* Don’t even waste your time betting with BetRivers. There’s no daily prizes, or chances at it at least. Doesn’t pay out like the others. Not enough incentive to continue playing or spending money with poor payouts and next to nothing bonuses. ### 1/5 — Money taker *2023-01-18, version 2022.27.1* Good sight for taking your money. Seems like the same people are always winning. Must be if you don’t bet big you can’t win. They need to give everyone no mater how much you deposit or bet a chance to win. If you like to give money away then keep playing this sight. ### 1/5 — Terrible customer service *2023-01-09, version 2022.27.1* Don’t bother this place is terrible ### 1/5 — Nope *2022-12-11, version 2022.25* Will not finish this or install they want a pic of drivers license and social security card no other casinos are asking for this just to start an account ### 1/5 — Customer service is horrible! *2022-12-07, version 2022.24* The site isn’t bad, as long as you don’t have any issues at all with withdrawals or deposits etc. If you need customer service to help you, you are screwed! This isn’t the site for you. They never answer the phone. They do not reply to chat messages or emails. Very disappointed ### 1/5 — DONT USE THE BONUSES *2022-11-25, version 2022.24* I’ve never written a review on an app before but this is a must. I deposited $50 into my account and it give me the option of a 100% match deposit for the casino and I used it. Now I figured I could use my funds for other things like sports or blackjack, but I couldn’t the only thing I could play was slots because of the bonus. I had to use my funds first and then had to use the bonus funds, not the other way around and I had to get a 15x and in online slots that’s never gonna happen cause they want your money. My whole account got drained and I contacted customer service and THEY KNEW THIS WOULD HAPPEN. They said they understood my frustration and knew that your own funds would be used first but wouldn’t give me my funds back and closed the support ticket mid conversation. Definitely shady stuff happens here. ## Most praised reviews (10 highest-rated) ### 5/5 — Betrivers rocks *2023-01-31, version 2023.1.1* This site is my go to app for gambling. Its the only one I actually enjoy. Its only time I ever let out a PogChamp when I win! ### 5/5 — Fun and easy *2022-10-28, version 2022.22* Fun and easy to play ### 5/5 — The best casino App *2022-10-09, version 2022.20* I play slots from most of the local casinos and Bet rivers by far has the the games and you can actually win to keep playing!!!!! ### 5/5 — Parlays *2022-09-10, version 2022.18* Love the new parlay features! ### 5/5 — BetRivers *2022-08-06, version 2022.16* Best casino app online. Period. ### 5/5 — LifeSavor *2022-08-06, version 2022.16* Man I barely had any money left signed up and played a couple slot demos then picked out made hit good enough to cover rent and groceries they don’t cheat you on the slots ### 5/5 — Fast fun *2022-07-18, version 2022.14* Really enjoying Bet Rivers Michigan ### 5/5 — Fun *2022-07-11, version 2022.14* Best withdraw process ever. Totally recommend it If for nothing else for the withdrawal process stellar. ### 5/5 — great promotions! *2022-07-06, version 2022.13* I love it all around ### 5/5 — Awesome *2022-07-01, version 2022.13* Had a great time after a long day at work. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*