# Better Homes and Gardens — user reviews > 63 indexed App Store user reviews of Better Homes and Gardens by Are Media Pty Limited, rated 2.40/5 from 7 ratings. - Source: https://appshunter.io/ios/app/better-homes-and-gardens/id860528275/reviews - App overview in markdown: https://appshunter.io/ios/app/better-homes-and-gardens/id860528275.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 4 ## Newest reviews (19 of 63) ### 1/5 — Not user friendly *2023-09-24* App is no longer supported on iPad due to having an old one and no longer supporting the newer version. Due to this can only view on iPhone, struggled to login as forgot password didn’t work so had to email. Now I’m left with viewing each month of an iPhone, which is incredibly frustrating as the screen is small and having to zoom in for every single article is annoying as well, I wouldn’t recommend this app and if you can to purchase the actual magazine. ### 1/5 — Not working *2023-09-17, version 6.0* Cannot open your Better Homes and Gardens app any more. Just get black screen. About to cancel subscription. ### 1/5 — Can’t login via the login section of this app *2023-09-11* Downloaded better homes and gardens app after subscribing with mag shop. However whenever I go to the login button of this app, I get kicked out of the app itself so now I’ve got a subscription that I can’t use anyway,I’ve done this multiple times with the same result. So dissatisfied and disappointing. I would give a negative star if there was that option ### 1/5 — Where is January *2023-01-08, version 5.3* It’s available in the shops but not on the app. I have sent three emails but cannot get an answer. ### 1/5 — Release dates of app versions needs to improve *2023-01-01* I ponder why you can’t update the content of subscriptions in your app. The magazine has been available in stores and via Apple News for days (probably close to two weeks now) but via your app nothing. I update. This is for bhg mag and women’s weekly. Love the content (hence I subscribe) but super disappointed about timeliness. ### 1/5 — Upside down pages - flip book July 2021 *2021-06-03* How do you read upside down pages on an iPad when it changes orientation page to page? I sent feedback - note that the feedback button in the app has the wrong email address. I informed them of this but received no reply. The response about the upside down pages was that the last section is a flip book. Clearly they don’t care that this makes this section unreadable. ### 1/5 — Unable to access *2020-12-09, version 5.3* I am also having the same issues as the other readers, unable to access my digital subscription, also had same issue with Who Magazine which I cancelled after no access for 7 months . It is now 3 months since I could access BHG. There must be a solution ### 1/5 — Waste of money *2020-11-25* I have numerous digital magazines without issue. In the last month three of my magazines have disappeared. All of the recommended troubleshooting has been ineffective. Emails given a stock reply and inaccurate time line. Messages virtually useless.. all stating “ their horror and distress”! Clearly this is not a new issue after reading other comments. It seems the owner ARE media haven't a clue how to run a publishing business. They are committing fraud continuing to sell digital magazines that are not fit for purpose. Stay away from this company 😡😡😡😡😡 ### 1/5 — This app is non functional!!! *2020-07-02, version 5.2* Not impressed! Purchased a digital subscription and cannot even utilise it!!!! Customer service are also useless. They will update app in a week or so apparently! Still not good enough!! Brauer and affiliates have scammed my $$$!!! ### 1/5 — No longer able to access magazines after app update *2020-06-22* App updated and now cannot access magazines....rang company almost a month ago who advised technical issues and said they where working on it but still not working. Paid for these magazines and should be able to access them...almost 12 months of subscription gone and haven’t been most current issue....NOT GOOD ENOUGH!! ### 1/5 — Ummmmm not compatible with subscribe today *2020-06-10* Was referred to subscribe today via the BHG website to purchase a digital subscription. After working out what app I needed to view my subscription I could not create an account. I went to ‘mag shop’ as per the apps instructions to make an account however after doing this i still could not log in. After hours of frustration I am giving up and requesting a refund as I still have not been able to log into the app, download my magazine subscription or even view my subscription. A big fan but have been left really disappointed BHG. ### 1/5 — Do not subscribe *2020-01-18, version 4.10.10* Avoid this subscription & just buy the paper copies, they will take your money & then delete your purchases after 15 months, I had multiple purchases but can only access the one purchased in oct 17, all previous purchases are no longer available to download. Don’t try & contact them as they do not respond to queries. ### 1/5 — Problem *2019-10-11* It looks as though I am experiencing the same issue as other users. After a regular Apple update 2 years ago I no longer have access to my subscription magazines. I have done all that is required but have unsuccessfully downloaded any of my past magazines & have never had access since. It’s also a shame as prior to the update I had no issues with the app and always had access to my subscription. Now what I am experiencing is having to sign in or restore each time I open the app and no magazine access. I am really disappointed as this has been the same problem over 2 years now. I forgot to cancel my subscription last year so was automatically charged for an app I can’t use... Please resolve as it looks like there are many users having the same issue. ### 1/5 — Problem with the app *2019-08-02, version 4.10.10* App keeps crashing when downloading issues. Have tried reinstalling the app with success. ### 1/5 — Not happy!!!!! *2019-07-13, version 4.10.10* I purchased many BHGS, MAGAZINES AND SPECIAL OCCASION BOOKS OF WHICH I CAN NO LONGER ACCESS since approximately 2016! Spent much money on these many items gone in thin air along with my hard earned money! Not happy at all! You do not deserve a star rating at all!! ### 1/5 — Trying to cancel mag *2019-06-22, version 4.10.10* I’m trying to cancel my subscription to this mag and App Store won’t let me. Not thrilled . Scams ### 1/5 — Don’t do it *2019-03-23, version 4.10.10* Nothing but problems, waiting for email replies, and promised fixes that never happen. ### 1/5 — Appalling! *2019-03-08, version 4.10.10* My husband purchased the magazine app and it just does not work. It’s a waste of money.. so disappointed. Still waiting on response from pacificdidgital.... glad I’m not holding my breath! Appalling service. I would not advise anyone to get it. ### 1/5 — Worst ever subscription *2019-02-22, version 4.10.10* Do not buy this. I have tried for 2 weeks. Numerous times and dealt with support staff that take forever to respond and do not know what is going on. This app does not work. I have other subscriptions from different companies that work fine. This one is no good ## Most critical reviews (10 lowest-rated) ### 1/5 — Yet to be able to download an issue *2026-04-08* In March I paid for a 13 issue subscription through Magshop but have yet to be able to download an issue due to what I have been advised is a technical issue, which is also being experienced by others. Although this is extremely annoying and until it is resolved a waste of money, at least, at my request, Magshop have cancelled any on going auto renewal and have also given me theoretical access to an extra issue at the end of my current subscription. Not great compensation if the current situation cannot be resolved. A full refund of the current subscription would have been more satisfactory. ### 1/5 — When it works *2025-11-30, version 8.0* When it works on the iPad, it is a great app but been unable to view app on my iPad for some months now. Not acceptable will not resubscribe next year. ### 1/5 — App won’t open. *2025-11-20, version 8.0* Just like all recent reviews, since the recent update the app won’t open & keeps glitching back to my home screen. I had multiple BH&G editions saved. Now, I can’t even open the app, let alone read any! Please fix! ### 1/5 — Subscription lost *2025-10-31, version 8.0* The app would not open for the last couple of months at least. I deleted it then re-installed and now it opens, but my iPad didn’t save my password so I can’t log in to access my subscription. There is no option to reset the password. I would not subscribe again. ### 1/5 — Bad update *2025-09-06, version 8.0* I can’t even open the app since the update on the 22nd August, all my magazines sitting there and no access. Please fix ASAP. ### 1/5 — App issue *2025-09-05, version 8.0* Not able to open app even though subscription is current ### 1/5 — worst app/worst service *2024-05-08, version 7.1* Like everyone else here, ALL bought magazines have disappeared and NO ONE responds to repeated requests for help. doesn’t even rate a one star review ### 1/5 — Can’t download *2024-04-14, version 7.1* Cannot register my magshop subscription ie do not get the three bars etc that give that capacity Also having huge problem finding a nickname not already taken which is extremely annoying ### 1/5 — Same problems as years ago *2023-11-14, version 6.0* Why does this app still have the same download issue? Continuously logging users out who then can not log in. Ridiculous. ### 1/5 — Not happy *2023-11-08* Guess I’m not alone in this problem of not being able to access my subscription. It’s recently been renewed and I am not able to view anything but a black screen. I’ve never had any issues with this before and now after being a subscriber for many years I can’t see anything. I hope someone out there can resolve this issue for everyone. ## Most praised reviews (8 highest-rated) ### 5/5 — Wrong Continent on app *2018-03-04* The app is the Australian version not the United States version so it is not letting me sign in. Where’s the U.S. version?! ### 5/5 — Great magazine *2016-12-24, version 4.9.99* I look forward to reading my copy each month and the beauty of getting it on line is that I can browse through back copies easily. And no messy piles of paper littering the lounge. ### 5/5 — Brilliant Mag *2016-09-15* I absolutely love this magazine, it would be nice is they had video sections like their sister magazine. I currently live in the UK and miss Australia very much. So this helps me keep up with the things happening around Australia ### 5/5 — Fantastic All round mag *2015-08-03* Always has achievable, tasty recipes, interesting articles and can do projects. Amazing value for money!! ### 5/5 — Great app!!! *2014-09-06* It covers massive fab. Topics. decorating ideas,.. Love it. I feel like a designer just looking at the ideas :) ### 4/5 — I tunes account *2017-10-03* The new Better Homes and Garden app and iTunes aren’t’ communicating with each other. I have tried to restore my in app purchases without success. The old saying if it isn’t broken don’t fix it. Why do people have to mess with things that work just fine, and cause untold havic for people who just want to read there magazine. Not happy Jan. **Developer response:** Hi Tracey - We apologise for the inconvenience and are working on resolving this ASAP. In the meantime, please try to restore your in-app purchases once more by tapping on the menu in the top right, then on “Restore In App Purchases” after updating, to resolve your subscription. If you have any more questions, please contact pacificdigital@subscribenow.com.au and we’ll try our best help. ### 2/5 — Problems downloading latest issue *2019-03-09* I subscribe to the digital version of Better Home and Gardens and pay biaApple. April’s edition has been released but I cannot access the subscribe buttons to make my purchase. I have tried turning my iPad off and on again and deleted the app and reinstalled, both to no avail. Now the app is crashing. I am disappointed because I enjoy the magazine and get a lot of design and cooking ideas from it. This is the first time I have encountered this and am asking for support to resolve this issue. Thanks. Janine. ### 2/5 — Subscription *2017-09-30, version 4.10.6* I checked last week and my subscription to BH&G australia expired in 2018. Now after downloading the new app, I had to purchase November 2017 and all the previous e-mags I purchased are asking for me to buy them. Not happy -- hopefully you will be fixing this very soon! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-18.*