# Better UK

> Book fitness, access digital wellbeing services, and manage health and activity. (iPhone/iPad app by Greenwich Leisure Limited.)

- Source: https://appshunter.io/ios/app/better-uk/id1488614267 (this page in markdown: same URL + `.md`)
- Developer: [Greenwich Leisure Limited](https://appshunter.io/developer/1378282896)
- Category: Health & Fitness, Sports
- Price: Free
- Rating: 1.60/5 from 21 App Store ratings · 243 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 101 MB
- Languages: American English, Arabic, French (France), German (Germany), Indonesian, Italian, Norwegian Bokmål, European Spanish, Thai
- Released: 2019-11-28
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/better-uk/id1488614267/reviews.md

## What is Better UK?

Show up and feel better with the Better UK app.  

Find and book fitness classes, swimming and gym sessions near you and access Live Better: your digital suite of health and wellbeing services that you can access anytime, anywhere, all included in your membership. 

With Live Better, you can support your body and mind wherever life takes you. Work out at home or stay active on the go with on-demand fitness classes and build healthier habits one day at a time with your AI powered healthy habits coach.  

Whether you're moving more, trying something new or making time for yourself, Better UK puts your health in your hands. 

Download the app today. 
 
With the Better UK app, you can:  

- Book and manage your fitness classes, swimming and activity sessions  
- Access Live Better: on-demand workouts from Les Mills and Wexer, healthy habits coaching powered by Holly Health and access 24/7 GP and health support with Abi Health 
- Find your nearest facilities or swimming pools and save them to your favourites 
- Check facility and activity opening times 
- Book squash and badminton courts 
- Explore exclusive member offers and discounts with Live Better 
- Buy tickets for fun activities 
- Contact us 
- Access your facility using Self check-in 
 
Find more ways to move, play and learn. Download the app and book it with Better.  

For more information, visit better.org.uk 

Better is a registered trademark and trading name of GLL (Greenwich Leisure Limited), a charitable social enterprise.

APPLE HEALTHKIT
We also use HealthKit to allow users to share their activity and workout data with the app. This data is used to incentivise users to stay active.

## Key features

- Book and manage fitness, swimming, and activity sessions
- On-demand workouts and healthy habits coaching
- 24/7 GP and health support
- Find and save local facilities
- Check opening times and book courts
- Access member offers and discounts

## What do users think of Better UK?

Overall sentiment: negative

**Pros**

- 👍 Good app
- 🚀 Easy to use

**Cons**

- 🐛 Constantly crashes
- 🔍 Difficult to navigate
- 🔑 Logging in issues
- 🤯 Confusing user experience
- 💳 Payment problems
- 🕰️ Slow performance
- 🔄 Constantly logging out
- 🤷‍♀️ Unclear functionality

**Commonly reported bugs**

- Bookings not syncing
- App not recognizing memberships
- Frequent service errors
- Unreliable QR code scanning
- Inconsistent behavior across devices

**Most requested features**

- Ability to book for multiple users
- Saved payment details
- Integration with Apple Pay/Wallet
- Better notification system
- Improved account management
- Streamlined booking process

## Recent user reviews (10 of 243)

All indexed reviews: https://appshunter.io/ios/app/better-uk/id1488614267/reviews.md

### 1/5 — Terrible app

*2026-07-01, version 109.79.1*

This app is barely fit for purpose, here are a list of issues, please convert into JIRA backlog.

Its a web wrapper, based on…

Content over function - users come to get a task done, not browse around hoping to find something fun to do (search exists for a reason).

Poor taxonomy.

Secondary level of account login/creation when booking swimming classes, prob due to different backends, but logging into an app when you are already logged in doesn’t make sense, also login credentials can actually be different.

### 1/5 — The Worst App… Ever!

*2026-06-30, version 109.79.1*

I’ve recently joined my local Better gym and this app is enough to put me off visiting for good! 

I’ve never left a review of an app before, but this one is so poorly designed and executed that I’m going out of my way to write this so people can understand my strength of feeling. Amongst its flaws, this app impossible to navigate, doesn’t let me log in, frequently logs me out without warning… Oh, and the barcode it generates don’t actually allow me access to my local gym, rendering the app completely pointless.

### 1/5 — Dreadful app

*2026-06-27, version 109.79.1*

Rubbish app. Always logs me out and won’t remember password, and have to manually input card details every time

### 2/5 — Poor

*2026-06-26, version 109.79.1*

I hate to diss a social enterprise but my membership was shown ad cancelled even though I’d paid in full and had a live direct debit with my bank. No response from customer services within 2 days. App not particularly user friendly if easy to navigate.

### 1/5 — Bad

*2026-06-25, version 109.79.1*

Bad

### 1/5 — Slow

*2026-06-25, version 109.79.1*

Painful app to use.

### 1/5 — This app is absolutely horrible

*2026-06-10, version 109.79.1*

Please change this app cause it is appalling

### 1/5 — Another poor update

*2026-06-10, version 109.79.1*

Yet again Better’s app team have done the opposite of their name and made this even worse (quite an achievement.) multiple stars to book: Book activities ➡️ Swimming ➡️ Lido (there is only one pool at this centre) ➡️ Select day and time. 

Not only that but where there used to be 15 slots available per ten minute slot, these have been bundled into 85 (?) for an hour but people can still book in any ten minute slot. This means you could get 85 people turning up when the centre opens or 85 in the last ten minute slot of one hour and 85 in the first slot the next hour. These are unlikely extremes but it is clear that problems will occur and unfortunately it will be the brilliant staff, including lifeguards, who bear the brunt of customers’ annoyance. 

Please Better, rethink this daft idea, or at least let centres decide on how to set up the app. 

Please could you also talk to users and find out what their pain points are, look at their user journeys and improve them. 

Finally, could a basket option be shown on the app? Currently selecting 2 swims by mistake requires going into the website to access the basket and remove one! How ridiculous is that!

### 1/5 — Esonika

*2026-06-09, version 109.79.1*

First time reviewing an app, it is that bad

I wonder if they’re conducting a research for swimming enthusiasts. Think of all the simple features you expect from an app for ease of use such as viewing your basket at any time or saving your billing details for payment, easy to navigate ui. Heh then remove all those good things and add bunch of unnecessary menus without any purpose for confusion. That’s “better(?)” app

### 2/5 — The log in system is terrible

*2026-06-07, version 109.79.1*

Can’t log in with email, even though it says you can. Always have to find my membership number in my email. The forgot your password thing is flaky at best. This first hurdle tarnishes the entire user experience. Sort it out.

## Frequently asked questions about Better UK

### What does the Better UK app do?

The Better UK app allows users to find and book fitness classes, swimming sessions, and gym access at local facilities. It also provides access to a digital suite of health and wellbeing services, including on-demand workouts, AI-powered healthy habits coaching, and 24/7 GP and health support.

### What are the key features of the Better UK app?

Key features include booking and managing fitness, swimming, and activity sessions, accessing on-demand workouts from Les Mills and Wexer, utilizing healthy habits coaching powered by Holly Health, and getting 24/7 GP and health support with Abi Health. Users can also find local facilities, check opening times, book courts, and access exclusive member offers.

### Is the Better UK app free to use?

Based on the provided information, the app is free to download and use. It is associated with a membership, and the app serves as a platform to access services and book activities included with that membership.

### What kind of health and wellbeing services are available?

The app offers a digital suite called 'Live Better' which includes on-demand fitness classes, healthy habits coaching powered by AI, and 24/7 GP and health support. It aims to support both physical and mental wellbeing.

### Can I track my activity with this app?

Yes, the app integrates with Apple HealthKit to allow users to share their activity and workout data. This data is used to incentivize users to stay active and can be viewed within the app.

## Version history (last 5 releases)

### 110.86 — 2026-08-14

Thanks for using our app! To make our app better for you, we bring updates to the App Store regularly. Updates will include new features, fixes and performance improvements. Improvements for video content library.

### 110.74 — 2026-07-29

Thanks for using our app! To make our app better for you, we bring updates to the App Store regularly. Updates will include new features, fixes and performance improvements.

### 109.79.1 — 2026-01-15

Thanks for using our app! To make our app better for you, we bring updates to the App Store regularly. Updates will include new features, fixes and performance improvements.

### 109.61 — 2025-12-09

Thanks for using our app! To make our app better for you, we bring updates to the App Store regularly. Updates will include new features, fixes and performance improvements.

### 109.40 — 2025-10-15

Thanks for using our app! To make our app better for you, we bring updates to the App Store regularly. Updates will include new features, fixes and performance improvements.

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## More apps by Greenwich Leisure Limited

- [Bromley Libraries](https://appshunter.io/ios/app/bromley-libraries/id961574224)
- [Spa Experience by Better](https://appshunter.io/ios/app/spa-experience-by-better/id971083740)
- [Royal Greenwich Libraries](https://appshunter.io/ios/app/royal-greenwich-libraries/id972506650)
- [Wandsworth Libraries](https://appshunter.io/ios/app/wandsworth-libraries/id976185282)
- [Dudley Libraries](https://appshunter.io/ios/app/dudley-libraries/id1641117736)

All apps by Greenwich Leisure Limited: https://appshunter.io/developer/1378282896

## Related topics

[leisure centre](https://appshunter.io/ios/topics/leisure-centre) · [better app](https://appshunter.io/ios/topics/better-app) · [better](https://appshunter.io/ios/topics/better) · [practice better](https://appshunter.io/ios/topics/practice-better) · [better fitness online](https://appshunter.io/ios/topics/better-fitness-online) · [uk health](https://appshunter.io/ios/topics/uk-health) · [better health](https://appshunter.io/ios/topics/better-health)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
