# BetterHelp - Therapy — #1 Therapy Platform > Online platform connecting users with licensed therapists for mental health support. (iPhone/iPad app by BetterHelp.) - Source: https://appshunter.io/ios/app/betterhelp-therapy/id995252384 (this page in markdown: same URL + `.md`) - Developer: [BetterHelp](https://appshunter.io/developer/995252383) - Category: Health & Fitness, Lifestyle - Price: Free - Rating: 4.80/5 from 149,100 App Store ratings · 3,093 written reviews indexed - Age rating: 12+ - Requires: iOS 15.6 · 34 MB - Languages: American English, Dutch, French (France), German (Germany), European Spanish - Released: 2015-07-11 - Data updated: 2026-08-30 - Monetization: subscription - User reviews in markdown: https://appshunter.io/ios/app/betterhelp-therapy/id995252384/reviews.md ## What is BetterHelp? BETTERHELP: NOW WITH INSURANCE BetterHelp makes it easy to connect with a licensed therapist online, whether you use insurance or choose self-pay. With insurance options now available, eligible members may access therapy with an average copay of $23 per session. Answer a few questions and get matched with a licensed therapist from our community of over 35,000 based on your needs, preferences, and location. ------------------------------------------- WHY BETTERHELP? ------------------------------------------- • Insurance options now available • Average copay of $23 per session for eligible members • Over 35,000 licensed, accredited, and experienced therapists • Match with a therapist based on your needs, preferences, and location • Message your therapist anytime • Schedule weekly live video or phone sessions • Access educational group webinars • Use BetterHelp with or without insurance PROFESSIONAL SUPPORT, TAILORED TO YOU Finding the right therapist can make a meaningful difference. BetterHelp matches you with a licensed therapist based on your goals, preferences, and location. You can message your therapist anytime and schedule live sessions from wherever you are, online. LICENSED AND TRAINED THERAPISTS BetterHelp therapists are licensed professionals with at least 3 years and 1,000 hours of hands-on experience. Our network includes psychologists, marriage and family therapists, clinical social workers, licensed professional counselors, and other similarly credentialed providers. All of our therapists hold a Master’s Degree or a Doctoral Degree in their respective fields and have been qualified and certified by their state professional board, having completed the necessary education, exams, training, and practice. HOW MUCH DOES IT COST? BetterHelp now offers a wide variety of insurance options. Your cost may vary based on your plan, provider availability, deductible status, and coverage. Eligible members may have an average copay of $23 per session. Not using insurance? Individual self-pay plans typically range from $70 to $100 per week, billed every 4 weeks, and may vary based on location, preferences, and therapist availability. Your membership includes messaging and weekly live sessions and you can cancel at any time for any reason." ## Key features - 30,000+ licensed therapists - Therapist matching - Unlimited messaging - Live video/phone sessions - Group webinars ## Chart rankings - #79 in Top Free · Health & Fitness (US App Store) ## What do users think of BetterHelp? Overall sentiment: positive **Pros** - 👍 Convenient and accessible therapy - 🚀 Quick matching with therapists - 💬 Ability to message therapist anytime - 📝 Helpful journaling and worksheets - 🤗 Supportive and understanding therapists - 🌍 Accessible from anywhere **Cons** - 💰 Expensive for some users - 🕰️ Incompatible time zones for some users - 🔄 Difficulty switching therapists at times - 🔌 Technical issues with app and video calls - 🤷‍♀️ Inconsistent quality of therapists **Commonly reported bugs** - App crashes and freezes - Video call disconnections - Billing and subscription issues **Most requested features** - More affordable pricing options - Availability of therapists in different time zones - Easier process for switching therapists - Improved video call and app stability - Better screening and training for therapists ## Recent user reviews (10 of 3,093) All indexed reviews: https://appshunter.io/ios/app/betterhelp-therapy/id995252384/reviews.md ### 5/5 — Amazing *2026-08-26, version 23.0.0* Great! I can schedule and talk to any time ### 5/5 — Sessions *2026-08-26, version 23.0.0* Great Find and Great Therapy ### 1/5 — DON’T WASTE YOUR TIME *2026-08-26, version 23.0.0* They currently have an active lawsuit against them for leaking private patient data! Before I learned this, I couldn’t even get an appointment because they don’t take my insurance or my husband’s. Without insurance, it’s not affordable. ### 5/5 — Quick & Easy *2026-08-26, version 23.0.0* I was feeling distress and it was nice to be able to connect with help easily ### 5/5 — Great stuff !! *2026-08-25, version 23.0.0* I’m working with my second Therapist on BetterHelp, and she’s wonderful. I highly recommend these folks to help anyone work on their mental health issues. ### 5/5 — First Therapist SO AWESOME *2026-08-25, version 23.0.0* Cant wait for the next session ### 5/5 — Very therapeutic. *2026-08-25, version 23.0.0* Very therapeutic. Much needed. Option of therapist to fit the needs of all is available. Easy use app. Everything is categorized. ### 5/5 — Great App *2026-08-25, version 23.0.0* Very easy to use, love the tools at the bottom. ### 5/5 — First visit *2026-08-25, version 23.0.0* I thought about it, then I took the step and tested the waters, I would consider better help as an option to help out you, (if you were me), even if your on the fence cause I’ve been and it feels good and scary. It cost me 90, but I want help and we said we’re gonna try it! So we’re trying it! Ps wil keep updating reviews! ( it can only get better!) ### 5/5 — 1’st Session *2026-08-25, version 23.0.0* First time using online therapy- easy process and did a great job matching me with a therapist. ## Frequently asked questions about BetterHelp ### What is BetterHelp? BetterHelp is an online platform that provides convenient access to professional mental health support from licensed therapists. It offers a range of services including messaging, live video or phone sessions, and educational group webinars to help users overcome personal challenges. ### How does BetterHelp match me with a therapist? After you fill out a questionnaire detailing your needs and preferences, BetterHelp will match you with an available licensed therapist. This matching process considers your specific requirements and location to ensure you connect with the right professional for your situation. ### What are the costs associated with BetterHelp? The cost of therapy through BetterHelp typically ranges from $70 to $100 per week, billed every four weeks. This pricing can vary based on factors such as your location, specific preferences, and therapist availability. This is often more affordable than traditional in-office therapy sessions. ### What kind of therapists are available on BetterHelp? BetterHelp features over 30,000 licensed and accredited therapists, including psychologists, marriage and family therapists, clinical social workers, and licensed professional counselors. All therapists have extensive experience, holding Master's or Doctorate degrees and meeting rigorous professional standards. ### How can I communicate with my therapist? You can communicate with your therapist through a secured messenger service, allowing you to send messages as often as needed. Additionally, you can schedule live sessions for video or phone calls to discuss your challenges and receive feedback and guidance. ## Version history (last 5 releases) ### 23.1 — 2026-08-26 Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app’s stability, speed, and security. Stay tuned for more updates! ### 23.0.0 — 2026-07-09 Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app’s stability, speed, and security. Stay tuned for more updates! ### 22.0.0 — 2026-05-13 Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app’s stability, speed, and security. Stay tuned for more updates! ### 21.9.0 — 2026-03-02 Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app’s stability, speed, and security. Stay tuned for more updates! ### 21.8.1 — 2026-01-30 Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app’s stability, speed, and security. Stay tuned for more updates! ## Apps similar to BetterHelp | App | Rating | Price | Category | | --- | --- | --- | --- | | [Talkspace: Virtual Therapy App](https://appshunter.io/ios/app/talkspace-virtual-therapy-app/id661829386) | 4.8 (45,676) | Free | Health & Fitness | | [Wysa: Mental Wellbeing AI](https://appshunter.io/ios/app/wysa-mental-wellbeing-ai/id1166585565) | 4.8 (24,393) | Free | Health & Fitness | | [Youper](https://appshunter.io/ios/app/youper/id1060691513) | 4.8 (15,428) | Free | Health & Fitness | | [7 Cups: Online Therapy & Chat](https://appshunter.io/ios/app/7-cups-online-therapy-and-chat/id921814681) | 4.4 (5,683) | Free | Health & Fitness | | [being by lissun: self-therapy](https://appshunter.io/ios/app/being-by-lissun-self-therapy/id1551320884) | 3.9 (43) | Free | Health & Fitness | | [Reflectly - Journal & AI Diary](https://appshunter.io/ios/app/reflectly-journal-and-ai-diary/id1241229134) | 4.6 (81,690) | Free | Health & Fitness | ## More apps by BetterHelp - [ReGain - Couples Therapy](https://appshunter.io/ios/app/regain-couples-therapy/id1206964049) - [Teen Counseling](https://appshunter.io/ios/app/teen-counseling/id1206966896) - [Terappeuta](https://appshunter.io/ios/app/terappeuta/id1220973919) - [MyTherapist - Counseling](https://appshunter.io/ios/app/mytherapist-counseling/id1249032168) - [Faithful Counseling](https://appshunter.io/ios/app/faithful-counseling/id1290989821) All apps by BetterHelp: https://appshunter.io/developer/995252383 ## Related topics [psychologist](https://appshunter.io/ios/topics/psychologist) · [therapist](https://appshunter.io/ios/topics/therapist) · [therapy](https://appshunter.io/ios/topics/therapy) · [counseling](https://appshunter.io/ios/topics/counseling) · [online therapy](https://appshunter.io/ios/topics/online-therapy) · [counselor business](https://appshunter.io/ios/topics/counselor-business) · [therapist online](https://appshunter.io/ios/topics/therapist-online) · [betterhelp](https://appshunter.io/ios/topics/betterhelp) · [free online therapy](https://appshunter.io/ios/topics/free-online-therapy) · [counseling therapy](https://appshunter.io/ios/topics/counseling-therapy) · [therapist free](https://appshunter.io/ios/topics/therapist-free) · [betterhelp therapy](https://appshunter.io/ios/topics/betterhelp-therapy) · [citconnect](https://appshunter.io/ios/topics/citconnect) · [headway therapy](https://appshunter.io/ios/topics/headway-therapy) · [better health](https://appshunter.io/ios/topics/better-health) · [jessica kenney](https://appshunter.io/ios/topics/jessica-kenney) · [dtherapist](https://appshunter.io/ios/topics/dtherapist) · [free counseling therapy](https://appshunter.io/ios/topics/free-counseling-therapy) · [therapy app](https://appshunter.io/ios/topics/therapy-app) · [better help app](https://appshunter.io/ios/topics/better-help-app) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*