# Betternet VPN: Fast Secure VPN — user reviews > 2,861 indexed App Store user reviews of Betternet VPN by Betternet LLC, rated 4.50/5 from 238,181 ratings. - Source: https://appshunter.io/ios/app/betternet-vpn-fast-secure-vpn/id946659216/reviews - App overview in markdown: https://appshunter.io/ios/app/betternet-vpn-fast-secure-vpn/id946659216.md - Rating breakdown: 5★ 189,910 · 4★ 20,920 · 3★ 8,248 · 2★ 3,672 · 1★ 15,431 ## What do users think of Betternet VPN? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Fast and reliable - 🔒 Secure and private - 💡 Useful for bypassing restrictions - 🎉 Great for traveling and accessing content **Cons** - 🐛 Connectivity issues - 🔋 Battery drain - 💸 Misleading free trial - 🤖 Aggressive advertising - 🤔 Unclear pricing and subscription model **Commonly reported bugs** - Frequent disconnections - Compatibility issues with certain networks - Inability to select preferred server locations **Most requested features** - More server location options - Improved stability and reliability - Better customer support - Clearer free vs. paid feature differences ## Newest reviews (12 of 2,861) ### 2/5 — Great VPN disappointing results for paid service *2026-08-28, version 6.44.2* VPN service is great however paying 13/month for premium and having it randomly disconnects on you at times is very annoying,and then when trying to connect it says “let me try again” and I have to reset the app for it to connect,I tried all the different VPN protocols and it’s the same result ### 4/5 — FIX *2026-08-11, version 6.44.2* it keeps saying it doesn’t work for some reason and I want to watch my videos please make this better thanks Kind Regards,Jack ### 5/5 — Great VPN *2026-08-07, version 6.44.1* I recommend this to anyone still doubting ### 3/5 — This is annoying *2026-08-07, version 6.44.1* Ok so the free side of the app isn’t bad compared to a lot of other vpns but how can you spam ads non stop everytime I click something, then expect me to pay $20 aud a month if I want to properly use it for Netflix even tho I could pay less for ones like nordvpn? ### 3/5 — Some what good *2026-08-04, version 6.44.1* When it works well its good but when it doesn’t work it just doesn’t connect and some times I can’t connect it for days and i have tried multiple options like logging in turning SIM card off and others so could you fix the problem of not being able to turn the vpn on? ### 5/5 — T *2026-08-02, version 6.44.1* Good job from you and your team thanks for the support ### 5/5 — 好用 *2026-08-01, version 6.44.1* 飞快 ### 5/5 — Best *2026-07-30, version 6.44.1* Just the way it should be. Better net more best net because it’s better and yours isn’t better and if you think it’s better you’re wrong because it’s better and the best and just better ### 3/5 — Fine *2026-07-28, version 6.44.0* It’s fine but it takes like 2 minutes to go one YouTube. And I can only watch in 480p. At least I can watch it in China now ig. ### 5/5 — really good app *2026-07-26, version 6.44.0* very fast connection ### 5/5 — My opinion *2026-07-25, version 6.44.0* Cool this app is amazing ### 5/5 — @lyong azz de d D e a D ppl *2026-07-23, version 6.44.0* Illyyyyyy @y’all ## Most critical reviews (10 lowest-rated) ### 1/5 — disappointing results for paid service *2026-08-31, version 6.44.3* VPN service is great however paying 13/month for premium and having it randomly disconnects on you at times is very annoying,and then when trying to connect it says “let me try again” and I have to reset the app for it to connect,I tried all the different VPN protocols and it’s the same result ### 1/5 — No me gusta me toca pagarlo *2026-08-19, version 6.44.2* No me gusta me toca pagarlo ### 1/5 — nah *2026-08-11, version 6.44.2* absolutely terrible. can't even connect to the school wifi. coming from a janitor it worked fine for the last week now all the sudden its straight garbage and keeps saying "something went wrong let me try again" ### 1/5 — 说好的两个设备，连不上找客服也没人管 *2026-07-28, version 6.44.0* 买了会员没客服，不能用 ### 1/5 — fix your app *2026-07-27, version 6.44.0* ive done the free trial, cancelled before subscription ends and now i cannot get off the screen where it says get premium, ts is pmo. fix your app ### 1/5 — stop working since last weekend *2026-07-27, version 6.44.0* doesn’t work anymore ### 1/5 — in china *2026-07-23, version 6.44.0* vpn doesn’t work and there customer service is terrible ### 1/5 — Gratuito *2026-07-23* Na legenda do aplicativo vem informando que, a opção gratuita pode sim ser usada mas a base de anúncios… Perfeito, instalei o aplicativo que já usei uma vez aliás a muito tempo atrás, porém ele não dá a opção dos anúncios só consigo ter acesso a primeira tela se eu contratar 1 mês + 1sem grátis do premium, um problema que não me recordo de ter passado no meu uso anterior… Fiquei bem chateado por ser um aplicativo na qual eu gosto, mas que não cumpriu com o prometido ainda mais agora que eu estava precisando urgentemente. **Developer response:** Seu feedback é muito importante para nós! Estamos sempre buscando melhorar nosso serviço! Temos o prazer de informar que você pode usar o Betternet gratuitamente. Basta selecionar a opção "prosseguir com anúncios e limites" quando for solicitado a assinar. Se precisar de ajuda, entre em contato conosco pelo e-mail support@betternet.co; teremos prazer em ajudar! ### 1/5 — Doesn’t work in Shanghai *2026-07-22, version 6.44.0* Bruh it doesn’t connect anymore😭 ### 1/5 — Now adddddssss 2 long *2026-07-12, version 6.43.3* First of all you had the adds previously spot on. Not there out of CONTROL way 2 loooooooooog 2 many. Used to love this app when you had a service that let you use with reduced countries for free it work just great now all the adds just for 15 mins of vpn is crazy. Long time user but now I guess yet another app reduced to these measures it’s time for me to move on. DELETED and sorry cannot recommend it anymore. ## Most praised reviews (10 highest-rated) ### 5/5 — Better net is reliable *2026-09-03, version 6.44.3* I like that they give you a lot of time to stream when you don’t have to buy for everything, betternet it is reliable ### 5/5 — just for iOS *2026-08-30, version 6.44.2* good ### 5/5 — Good *2026-08-26, version 6.44.2* Very good ### 5/5 — Good *2026-08-26, version 6.44.2* Good ### 5/5 — Lo mejor *2026-08-23, version 6.44.2* El mejor VPN que existe, México le da 10/10🔥🇲🇽🌮 ### 5/5 — Eficaz *2026-08-21* Ótimo para proposta do app. ### 5/5 — Always stable reliable! Damn *2026-08-20, version 6.44.2* Always on the go! Trust it ### 5/5 — Pretty good *2026-08-20, version 6.44.2* This is one of the vpns that actually works even though there’s adds it’s lowk worth watching them for this vpn ### 5/5 — Nirail *2026-08-17, version 6.44.2* Me ### 5/5 — Love it *2026-08-09, version 6.44.1* I’ve used for five years --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*