# BetterPoints — user reviews > 127 indexed App Store user reviews of BetterPoints by BetterPoints Limited, rated 2.30/5 from 3 ratings. - Source: https://appshunter.io/ios/app/betterpoints/id730928392/reviews - App overview in markdown: https://appshunter.io/ios/app/betterpoints/id730928392.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2 ## Newest reviews (12 of 127) ### 2/5 — Not very good at tracking and recording. *2026-07-06, version 5.2.5* Not very good at recording walks in their entirety and then awards spurious qualifying times to walks it’s less than half tracked. Bizzarre ### 2/5 — Pointless *2026-07-01, version 5.2.5* Was great when starting out several years ago, unfortunately they’ve stopped doing the activity in my area so it’s virtually impossible to earn points anymore so it’s a bit of a pointless app now tbh. You can earn tickets for a CHANCE to win points in a prize draw but otherwise it’s not worth having the app unfortunately. ### 3/5 — Tracking does not work on Iphone 12 pro *2026-05-10, version 5.2.3* For the last few months, despite gps and in app tracking enabled, my walks are either not recorded at all or are recorded in part. I have no idea how to resolve this. 3 stars rating for what used to be a 5 star app. ### 4/5 — Tracking issues solved with a reinstall *2026-05-05* Like others recently, I had issues with the app not recording activities as tracking would switch itself off. I got in touch with support and received a prompt reply telling me to remove and reinstall the app. I had to accept/reenable settings and reactivate the software, but this has actually worked for me — tracking now stays enabled within and outside of the app. No points were lost by reinstalling the app. I am, once again, able to enjoy the app and track my activities. ### 2/5 — Tracking issues *2026-05-01, version 5.2.0* This was a brilliant app until the other week when the Tracking Option now keeps defaulting to “off”. I’m really hoping this is being looked into… ### 3/5 — Doesn’t always keep track *2026-03-20, version 5.1.3* I love the idea of this app, but I never cycle and yet some of my travel is logged as cycling and the app misses some of my walks, or parts of them. Often. I’ve checked my settings & it should work better.Still, great idea & hopefully it will eventually work as it’s meant to. ### 2/5 — Walking *2026-01-21, version 5.0.54* Does not pick up the first half of my walk from home. Signal only picks up after 20-30 mins or so of walking. Never going to get many points at this rate. ### 2/5 — Buggy *2026-01-01, version 5.0.53* I used this as it was being funded by my local council. It has a few issues. It is bad at picking up movement and this should be the whole point of the app. It misses about 50% of my walks and regularly decides buses are cycles. It also takes many refreshes to see what it thought you did today. Third whinge - tracking turns itself off. ### 2/5 — Useless *2025-12-13, version 5.0.53* Constantly freezing and never loads properly. Useless app you can’t really use. ### 4/5 — Better points *2025-10-28, version 5.0.53* Great app for keeping track of travel though every so often my tracking switches itself of and doesn’t always pick up my travel and had times when travelling in the car that I am using a bicycle and if I don’t check it that day it will save as this, do like the fact that you can convert points into vouchers to use ### 2/5 — So so *2025-08-16, version 5.0.51* It seems to record car journeys fairly accurately but only records a tiny amount of my walking. Yesterday I did over 12000 steps but it didn’t record any. Could be a lot better ### 3/5 — Needs Apple Watch suppprt *2025-08-05, version 5.0.51* Great idea but a lot of the time when exercising I don’t take my phone and use my watch so you really need to support the various sports watches or simply link with the Apple health app or google equiv so you get the geo data and exercise type. ## Most critical reviews (10 lowest-rated) ### 1/5 — No points *2026-08-03, version 5.3.1* After I am active I don’t get better points and I uploaded loads of complaints seems like I’m talking to a brick wall ### 1/5 — Doesn’t really work *2026-07-10, version 5.2.5* It’s a nice idea but the truth is it doesn’t actually track anything unless your in a car. Most of the walking time isn’t tracked. So it’s not very good for encouraging people to walk more. Nice idea, maybe it will improve but for now it’s not really doing what EHDC claim it does. ### 1/5 — Tracking *2026-04-27, version 5.2.0* Tracking turns off by itself so no activities are recorded. Has only done this since updating to 5.1.5. ### 1/5 — Nothing being recorded automatically *2026-04-20, version 5.1.5* Worked fine for a few years and then all of a sudden automatic tracking was set to OFF and not possible to leave on. Terrible. ### 1/5 — Terrible *2026-04-13, version 5.1.4* Has started to turn the tracking off so nothing gets recorded, really poor inaccurate app, needs sorting out ### 1/5 — Too clumsy *2025-07-31, version 5.0.51* I’ve persevered but it really isn’t for me. It doesn’t start tracking until you’ve covered more than 100 meters at a time. For someone like me that’s difficult. I followed the instructions and customer support was good but I’ve given up now as it’s unlikely I will earn enough points for anything ### 1/5 — Won’t connect to Apple health *2025-07-29, version 5.0.51* Selected allow to connect but still won’t connect. Turned on tracking. Still won’t connect. Went to Apple Health App to connect that way but the Better Points app isn’t there to connect to. ### 1/5 — Rubbish rarely picks up activity *2025-07-18, version 5.0.50* I’ve been using for a while. It only seems to pick up car journeys not the 11000 steps I walk. So frustrating. ### 1/5 — No instructions *2025-06-17, version 5.0.47* Hmmm, so after seeing advertised on local bus digital boards I thought seemed like a good idea. Installed, allowed all the required data to be shared, enabled tracking them went for morning walk and…. Nothing. In app support gives no clear instructions and app itself is far from intuitive… ### 1/5 — Unclear how to use *2025-03-29, version 5.0.47* Downloaded after seeing an add. Once you create an account it’s unclear how you can start earning points. And it doesn’t tell you if you’re in a sponsored postcode or not. It’s an interesting idea but feels like the app doesn’t actually have any features that would guide you in how to use the app. Would also be interested to know who’s funding this and the number of users. Doesn’t really have a community feel. ## Most praised reviews (10 highest-rated) ### 5/5 — The best walking app *2026-07-29, version 5.3.1* Love using this app. I got my family involved and now we all use it. I had an issue over the last few days but the team have quickly resolved and it’s up and running again. Extra bonus is, you earn points that you can turn in to vouchers. You can use these to treat yourself for all your efforts. Super easy to download and use. ### 5/5 — How is that ending 😭😭😭😭😭😭😭 *2026-06-03, version 5.2.5* No!!!!! ### 5/5 — Leicestershire FTW *2026-01-16* I am surprised this app isn’t securing 4 stars and above but it looks like people outside of the areas are downloading it and then complaining because they don’t get the full benefits . I’ve been Using it within Leicestershire for over 5 years and apart from occasional Problems where an update turns tracking off , it’s definitely the BEST reward tracking app I’ve come across ( WeWard hang your head ) . It just runs in the background and requires no input , quietly accumulating points . Why score low for something that is all benefit ? ### 5/5 — Excellent app - excellent support *2025-09-10, version 5.0.51* I used this app through former employer and loved using my walking to gain points towards coffees! Now have personal account and can’t wait to continue to gain points. Really user friendly app and BetterPoints Support also amazing - shout out to Uzma who was so very helpful!! ### 5/5 — Great idea! *2025-06-28, version 5.0.50* Amazing way to get people active and exploring the city! From sheffields country side, rivers, canals to small businesses and tourist attractions! I’ve never been out the house as much 😆 ### 5/5 — BetterPoints Review *2025-04-29, version 5.0.47* I like it cause they give us a lot of vouchers and I really like it cause I like BetterPoints app ### 5/5 — BetterPoints, Better Health! *2025-04-03, version 5.0.47* I love this app. and have been using it more or less since the Covid pandemic arrived. It has enabled, encouraged and motivated me to keep active - even if just 30 minutes a day which is recommended to enhance healthier lifestyles. I really like the fact that you can donate your points to good causes too. ### 5/5 — Decent app *2025-03-28, version 5.0.47* Thanks ### 5/5 — Great app, works well with a few glitches *2025-03-13, version 5.0.44* I really like BetterPoints and the whole concept behind it. It is a very good app and it gets people moving and out and about, trying to improve their points record and also to get fit. You can actually earn points and redeem them for vouchers from a number of reputable companies. It works well but sometimes even after walking, cycling for a while etc it doesn’t award the points, which can be a little annoying. Otherwise it is a good app. ### 5/5 — What an APP! *2024-12-31, version 5.0.42* Love this so much, I recommend it to EVERYONE, I love the small incentives for walking and it motivates me so much to walk to see the points go up. I really enjoy after a long walk thinking ‘wow, my better points is bound to have got some good points’ yes it does take a while to get a voucher because it’s a walking app, but that’s fine because I’m not expecting anything big from it. Just love it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*