# BevMo! — user reviews > 102 indexed App Store user reviews of BevMo! by Beverages & More Inc., rated 4.70/5 from 9,002 ratings. - Source: https://appshunter.io/ios/app/bevmo/id1158545118/reviews - App overview in markdown: https://appshunter.io/ios/app/bevmo/id1158545118.md - Rating breakdown: 5★ 7,400 · 4★ 884 · 3★ 305 · 2★ 145 · 1★ 268 ## What do users think of BevMo!? Overall sentiment: negative **Pros** - ⭐ Great service - 🤝 Friendly and helpful staff **Cons** - 🐛 Buggy and unstable app - 💳 Clunky payment process - 🔍 Unreliable inventory and search - 🔄 Constant need to log in - 🧭 Difficult to navigate **Commonly reported bugs** - App crashing and logging users out - Incorrect inventory information - Payment issues and failed transactions - Inability to create an account **Most requested features** - Ability to save favorites and previous orders - Integration with mobile wallets and payment options - Improved search and filtering capabilities - Seamless checkout experience ## Newest reviews (19 of 102) ### 2/5 — Unable to Add Address *2025-10-02, version 20242803* Trying to create and account and use app. Can’t get the ball rolling because I’m unable to set a location. After clicking“Enter Address”, in the top right corner, and entering any address in the field, anything entered is removed upon clicking “go” on keyboard. The pink/red “confirm” button never turns red and I never see a drop down after entering a password. ### 2/5 — Can’t log in *2025-08-25, version 20242803* OTP don’t work ### 1/5 — Omgosh *2025-03-12, version 20242803* Every time I try to create an account ( email, phone) after I type my verification code it just freezes. Tried linking through google but it says not supported . Done this about 8 times from iPhone on good strength wifi Even left my phone for 20min on the frozen screen Still nothing How can I even buy anything if it won’t let me sign in ### 2/5 — Can’t login *2024-10-17, version 20242803* It’s shocking that the login function simply doesn’t work. It sends otp code and doesn’t recognize it. ### 1/5 — Can’t even sign into my own account *2024-09-10, version 20242803* Things pretty dumb. Can’t even sign into my own account. I try to input my email, click on the blank box and the highlight goes all the way to the top left of the app. Pretty annoying and inconvenient. Please help and fix. ### 1/5 — go back to the previous version *2024-07-20, version 20242803* latest version is BAD! can’t update my favorite’s, have to keep logging in. worst possible version. do you guys even beta test your version before going live. ### 2/5 — Meh, Good For Scrolling *2024-07-09, version 20242803* Idk what happened with this latest update but all my favorites are gone, I have to constantly login and the search doesn’t work well. The app seems pretty useless for me now. With my favorites being gone from the app, I just go across town to Total Wine and pick up from their. I had my favorites mirrored in that app and depending on my laziness, would order from BevMo or Total Wine. It’s easier to stick w Total Wine now. I have all my items and favorites in the app and their prices are not nearly as high. Total Wine for the win. ### 3/5 — mostly works, but has issues. *2024-05-15, version 20230705* the app will not let me add a tip and I don’t carry cash. search is wonky at best. don’t outsource your tech to the lowest common bidders. look at all of the negative reviews. most people give an app only one chance. lastly, the $10 delivery fee is a bit steep. by the time you add that in plus tip, i might as well go to my local liquor store. where do you want me and others to go? the app and process could be improved upon immensely which would raise revenue significantly. if you need someone to take over the tech roll, let me know. ### 1/5 — Low tech app *2023-12-24, version 20230705* How many times do I have to log in? Change password? Incompatible with IOS, who knows about Android. This app does everything possible to make it a bad experience I mentioned that to an employee today and was told I’m surprised we have any customers after they use the app. ### 2/5 — Lousy app doesn’t work *2023-08-25, version 20230705* Ordering works ok. I’ve only been able to pick up at curbside at curbside twice out of two dozen times. Won’t let me check in. ### 1/5 — Postal code? *2023-08-19, version 20230705* On a desktop and through the app, it tells me "Sorry we cannot find the tax rates based on your postal code." Not sure where to fix this issue or why it can't find a tax rate for a store it lists in the website. Either way, I now can't order ahead to have items ready to pickup when I get to the store. ### 1/5 — Horrific Response Time *2023-07-26, version 20230505* This app takes forever to load, and the rewards just plain stop and never load. I have to go to the web to get any rewards info. Super waste of time! ### 3/5 — Medium convenience; bush league UI/UX *2023-02-12, version 20230125* This app has two baffling flaws: 1) No ability to filter based on whether items are in stock; 2) Search is case sensitive so the app gives zero results for “Whiskey,” for instance, but will show actual results for “whiskey.” iPhones capitalize the first word in a search or sentence by default. Why would anyone design the app this way ### 1/5 — Terrible app experience - please fix it *2023-01-20, version 20221102* Easy enough to add items to your cart, but it never lets you apply promo codes and when you try to purchase it either spins or errors out completely. Website is useless for trying to place orders, so I resort to adding to my cart on the app then going to the website to purchase. Horrible experience. If BevMo wasn’t so conveniently located on my way home I’d just go elsewhere. ### 1/5 — Useless *2023-01-16, version 20221102* You think if you’re going to require a Forter Token to complete a purchase, you would want to advise your customers what that is and how to get it? I’m deleting this app now. I guess my local liquor store will be getting more business. ### 2/5 — Minimally functional *2022-12-18, version 20221102* It gets the job done, for the most part, but inelegant and not as good as the competition’s app. Can’t seem to find a way to add the account to my wallet. If there’s a way, it’s definitely not straightforward. The page flows are too tedious. When I’m signed onto the app, and I want to access certain areas of my account, it forces me out of the app and into a web page, where I have to sign in again, after I’ve already signed into the app. That May for some kind of security reason, but it’s kludgy. I’ve never found this app elegant. But it is what it is. ### 2/5 — Place order seldom works *2022-12-10, version 20221102* All the time searching, navigation, and checking out usually wasted. Inexplicable error after inexplicable error. Today was “Forter token required for validation”. Ugh. I’d say 20% of my orders can ever be placed. Too bad for both parties involved. ### 1/5 — Very bad *2022-10-07, version 20220802* It doesn’t keep me signed me and just loops me back to the sign in screen when I try to order ): and it locks your account every time you try to pay for the items in your cart so you have to reset your password and try again and again… I just deleted it lol ### 1/5 — Order not received *2022-10-01, version 20220802* First off when I order beer and it tells me that my order will arrive in a certain timeframe I expect to have that order delivered within that timeframe not a day later when you order beer and it says delivery within 2 hours it should be there at those 2 hours no later giving 1 star for now until you guys deliver the times you say your going to deliver ## Most critical reviews (10 lowest-rated) ### 1/5 — Buggy app *2026-07-17, version 20242803* Continued to have account verification errors ### 1/5 — Agree with post above *2026-02-27, version 20242803* Worst app and website ever ### 1/5 — I shop TotalWine *2026-02-22, version 20242803* TotalWine does not block my use of a VPN. TotalWine respects my privacy. TotalWine has better customer service policies. TotalWine for the win(e). Update: SSDD … check their reputation, you’ll find they’re pretty forking evil. ### 1/5 — I shop TotalWine *2026-01-13, version 20242803* TotalWine does not block my use of a VPN. TotalWine respects my privacy. TotalWine has better customer service policies. TotalWine for the win(e). ### 1/5 — Worst Site. Worst App. Worst Search. *2025-10-15, version 20242803* Failure to profit. Again and again and again. Handing $ to competition. Barrels of it. Endless Cloudflare purgatory. To notify CF of the issue you have to consent to them reading data of your phone. If a horrible site and app aren’t enough, this is the last straw. Tried searching Willett when I somehow got into the site. A few came up in the results. But not Willett 8 year. Knowing there were supposed to be a few bottles in the store, and on an absurd whim, which if successful, would prove how bad the site is, I searched Willett 8. It came up. I can’t write what I think about this. But it’s reflective of how bad and disfunctional this site is. And why do I have to put in an address so BevMo can tell me what store is close? I want to know if the bottle is in the system. If it’s in any nearby stores. I know where I am. I can tell where the stores are relative to me. Have you ever used your competitors’ sites? One “Totally” big chain has this nailed down. SO easy to dump truckloads of money their way. ### 1/5 — Cannot Sign In to Club Bev *2025-08-16, version 20242803* Attempted to sign in w/mobile #. Got “sign up” page. Want to try a different mobile #, as I KNOW I’ve a current account. App stuck on “sign up!” Even after force close and restart. I give up. ### 1/5 — App Cant Cancel Orders *2025-08-09, version 20242803* The app is poorly designed and not user-friendly. While it offers an option to cancel an order, the interface is so poorly implemented that the menu obstructs the cancel button, leaving no way to access it. This is a basic usability failure. Same for mobile site. ### 1/5 — Broken app *2025-04-26, version 20242803* Sign in with Google is broken. I cannot access my account. ### 1/5 — Account option does nothing *2025-04-17, version 20242803* Can even get an account set up. Pretty bad when i click on the account button and nothing happens. ### 1/5 — App won’t even load *2025-04-15, version 20242803* Super frustrating because I love my BevMo! store and the customer service is great but this app is terrible. I can’t even load the app. I click on it and it says opps we’ve encountered an error. Not oops but opps there’s even a typo in the error message. ## Most praised reviews (10 highest-rated) ### 5/5 — Great Service *2022-09-16, version 20220802* David at the Laguna Hills store gave us superb service and was very knowledgable about both wine and scotch. Also appreciated his help with selecting vermouth. Would definitely go back and seek his expertise again. ### 5/5 — Employees are always fantastic! *2020-12-21, version 20201218* The employees here really try to help you find what you’re looking for, they go the extra mile with a smile. I’m to the point where I’ll give my business to this BevMo even if it out of my way. They’re that good. 👏🏼👏🏼👏🏼 ### 5/5 — Bev mo great place to shop *2020-11-15, version 20201102* Always find something new to try along with old favorites. Staff is friendly, professional and knowledgeable. For example, today, Brent helped us at the check out. And another wonderful gentleman retrieved a case of wine for me. Excellent service!! ### 5/5 — Friendly and helpful staff *2020-06-04, version 20200417* I had a slow delivery using the app, but it was related to issues with recent protests and the store having to close early. The staff answered my questions and followed up with a quick delivery. ### 5/5 — Anniversary Stella Rosa order *2019-10-15* Well it’s our anniversary and I can’t be driving and walking around much do to a 10 mm herniated discs in my back. Ordering my husbands favorite moscato online at BevMo, made it SO easy! Just pick it, pay for it and pick them up! That simple! 😍. And, I had a $10 off coupon in my offer section! Happy anniversary to us! Thanks Bevmo!! ### 5/5 — From My Phone *2019-07-21, version 4.1.6* Really enjoy using the phone app! I am able to search my favorite wines, apply coupon codes, and pick up my wine in a few hours. It doesn’t get any better than that!!! ### 5/5 — My BevMo in West Los Angeles *2019-07-08, version 4.1.6* I have the best experience every time I go to the W LA BevMo. From Regina to Matt and the lovely ladies, whose name is escaping me right now, they are the real deal! Authenticly Kind and super helpful. They are more than five stars and I will only shop at this BevMo, because of the kind of service. Many thanks to all of the west Los Angeles employees! Georgette ### 5/5 — BevMo app *2019-03-01, version 4.1.4* 5 stars. User should be able to save items in cart for later purchase though, it takes time to find them and if you don’t want to buy them right away there’s no place to store them. ### 4/5 — Great app but *2023-01-26, version 20230125* Please let us add our BevMo Rewards card to the Wallet app. ### 4/5 — Great ordering app, terrible pay window *2020-12-12, version 20201203* Fix the payment structure please , does not auto fill, will not save info in account profile for easy ordering ... like the vast majority of online accounts. Look and feel of an early pay app beta that never grew up. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*