# BeWell - Patient Care — user reviews > 19 indexed App Store user reviews of BeWell by thepharmacycentre, rated 5.00/5 from 3 ratings. - Source: https://appshunter.io/ios/app/bewell-patient-care/id1615701600/reviews - App overview in markdown: https://appshunter.io/ios/app/bewell-patient-care/id1615701600.md - Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Most critical reviews (10 lowest-rated) ### 1/5 — Missing so many pharmacies *2025-07-13, version 2.13.6* It doesn’t list any of the nearby pharmacies where I live. I installed this app a long time ago hoping they would update the pharmacy list and still nothing. Makes it a bit useless ### 1/5 — Poor *2025-03-04, version 2.10.0* Fussy, unclear, ambiguous, inefficient to use. Inferior to previous app ### 1/5 — Shouldn’t be on the App Store *2025-02-05, version 2.9.1* The app accepts prescription orders and indicates that they have been successfully placed with the pharmacy, but records at the pharmacy don’t exist. I’ve had this with multiple orders for multiple patients now. This is not how an app of this nature should be designed and it’s causing patient risk. ### 1/5 — So frustrating *2024-07-15, version 2.4.1* You simply cannot clear notifications on this app; every month they just keep increasing. I have been through every area & have tried everything. I have even tried to contact the developers but nothing. ### 1/5 — Locked out - frustrating. *2024-03-09, version 2.1.0* Installed but then no longer accepted password no matter how many times I went through the new password rigmarole. Always timed out rather than accepting new code. Even went to my pharmacy who couldn’t unravel it either. Emailed BeWell support team. Acknowledged by email but they have done nothing since. So frustrating. I am now going to have to go back in person to AJ Hales pharmacy to request my repeat prescription. The previous app was so simple. ### 1/5 — Disappointed *2023-07-17, version 1.8.0* There are a number of glitches with this app. It is very frustrating trying to sort it out. I don’t recommend at all. Would be great if it actually worked! ### 1/5 — Doesn’t work. *2023-04-19, version 1.6.0* The service does not work. I still had to contact my GP to order my prescription and then the pharmacy. Then had to collect it my self. Even though the app says it does everything for you and arranges a delivery service from the pharmacy, which I know my pharmacy offers. Both my GP and pharmacy said they heard nothing from this service about an order. ### 2/5 — Poor Poor App. *2023-11-24, version 1.8.3* This has to be one of the most useless apps I have had the misfortune to use. Poorly thought out and invariably failing to work as intended. Would give it ZERO stars if this were possible. ### 3/5 — Good, but not without faults *2024-12-03, version 2.8.5* This app is very easy to use, I order my prescriptions regularly through this app. However, I have 16 notifications that I cannot find, or remove. I cannot change my address for delivery. And I cannot order a prescription for a medication I don’t take regularly, but still need to take. Otherwise, this app works fine. Just needs a bit of fine tuning ### 4/5 — Often receive confirmation but pharmacy doesn’t get the order *2025-03-07, version 2.11.0* As above. Really annoying when I need to collect medication and they are not ready! ## Most praised reviews (9 highest-rated) ### 5/5 — Does not update *2025-02-28, version 2.10.0* Never know when the medicine are ready because it never updated ### 5/5 — Great App *2024-10-07, version 2.6.0* Easy to use App and no problems encountered. ### 5/5 — Great App *2024-09-17, version 2.6.0* This App makes it so easy to order my medication Excellent ### 5/5 — Convenient! *2024-05-21, version 2.2.1* This is an excellent method of reviewing the need for medication and, when necessary, re-ordering items in a very user friendly system. Thank you! ### 5/5 — Review *2024-04-18, version 2.2.1* Good reminder thank you well done Good service ### 5/5 — To small on screen *2024-01-27, version 1.8.4* The box that comes up on the iPad is very small and should be a lot bigger to see ### 4/5 — Peter Hampton *2024-02-07, version 2.0.0* I find this system extremely easy however although my wife is also on the app she cannot order prescriptions and has to do so via her nhs app ### 4/5 — First look at the new app *2024-01-17, version 1.8.4* Easily followed instructions hope I can get on with the process with out too many hiccups ### 4/5 — Cornwell’s Chemist app. *2022-11-25, version 1.4* App appears to work ok (when using your NHS login) except for only appearing to display a maximum of 10 items when you are trying to complete an order. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*