# Beyond Bank — user reviews

> 523 indexed App Store user reviews of Beyond Bank by Beyond Bank Australia Ltd, rated 4.90/5 from 8 ratings.

- Source: https://appshunter.io/ios/app/beyond-bank/id1055826405/reviews
- App overview in markdown: https://appshunter.io/ios/app/beyond-bank/id1055826405.md
- Rating breakdown: 5★ 7 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 0

## What do users think of Beyond Bank?

Overall sentiment: positive

**Pros**

- 👍 Easy to use
- 🚀 Intuitive and straightforward navigation
- 🔒 Secure banking experience
- 💡 Helpful customer service
- 🚀 Quick and efficient transactions
- 👍 User-friendly interface
- 👍 Convenient for everyday banking needs

**Cons**

- 🐛 Occasional login issues or app crashes
- 🔍 Limited customization options
- 🔍 Lack of advanced features (e.g., spending tracker)
- 🐛 Inconsistent app performance across devices
- 🔍 Difficulty finding certain functions or settings

**Commonly reported bugs**

- Delayed transaction updates or missing transactions
- Unexpected errors or app crashes during use
- Issues with login or account access on new devices
- Compatibility problems with certain mobile operating systems

**Most requested features**

- Spending tracker or budgeting tools
- Customizable app interface and settings
- Improved notification system for transactions
- Better integration with other financial apps or services
- Ability to view mortgage offset account details

## Newest reviews (19 of 523)

### 3/5 — App reviews on iPad

*2026-08-22, version 4.10*

Functions under top LH menu (pancake) under Pay do not work except for first action used.

### 4/5 — App look and feel

*2026-08-02, version 4.10*

App fonts and credit card transactions display is not that user friendly as compared to other banks. 

It can definitely be better!

### 5/5 — Just perfect Thankyou

*2026-08-01, version 4.10*

Excellent

### 5/5 — The Best Bank ever

*2026-07-30, version 4.10*

I have been with this bank since 2003. They have outstanding customer service , delivered by outstanding people . Keep up the good work . Going beyond our expectations .

### 5/5 — Happy user!

*2026-07-30, version 4.10*

Beyond Bank app is user friendly, clear and not too busy.

### 5/5 — App

*2026-07-30, version 4.10*

Easy to use

### 5/5 — Convenient

*2026-07-29, version 4.10*

So easy , convenience at your fingertips , loving it !

### 5/5 — Very user friendly

*2026-07-29, version 4.10*

Using the Beyond Bank app is easy, clear & user-friendly.

### 2/5 — Bpay new biller   rejected!

*2026-07-23, version 4.10*

Tried to add a new bpay biller but keeps rejecting the new bsb#

Also when paying a existing biller Bpay now insists on scheduling payment tomorrow rather than immediate. Is this deliberate?

### 4/5 — A decent banking app

*2026-07-20, version 4.10*

I find the app intuitive and simple to use for the most part. And particularly appreciate the tax summary at the end of each year.

### 5/5 — Beyond Bank

*2026-07-14, version 4.10*

Great Bank and wonderful staff at Wagga Wagga.

### 5/5 — Fabulous

*2026-07-13, version 4.10*

The app is as fantastic as the bank itself.  Five stars.   I don’t understand why people put up w the fees and drama of the big banks.

### 2/5 — Okay

*2026-07-12, version 4.10*

Mostly does the job but it’s not very flexible. You get plenty of warnings about being careful what you’re doing but the app doesn’t make things simpler. 

I can’t add nicknames to my accounts which makes it really difficult when I have shared accounts with others. I’m expected to remember my parents’ account numbers to make sure I’m doing transactions correctly. To do that, I have to write down their account numbers outside of the secure app!

Transaction limits are clunky too. It lets you get all the way to the end of a transaction before it says your daily limit is too low. So you have to go all the way back to settings to adjust the limit, then do all the transaction steps again, then go back and reduce your limit again! Why not ask if I want to do the one-off higher transfer and use my Face ID or app PIN to confirm it’s me? Frustrating and illogical.

### 5/5 — Great

*2026-07-08, version 4.10*

Easy to operate to keep up to date.

### 5/5 — Mr Neal  Parker

*2026-07-07, version 4.10*

Good so far

### 5/5 — Great App

*2026-07-06, version 4.10*

Works well. What I need is easily accessed. I have more than one account so having them both come up once I sign in is great.

### 5/5 — Fantastic App

*2026-07-06, version 4.10*

The app is very easy to use and all my account information is available at my fingertips.

### 5/5 — Love it.

*2026-07-04, version 4.10*

Have loved this bank for the last 55 years. The app just makes things easier for when I travel.

### 5/5 — Very user friendly

*2026-07-03, version 4.10*

I’m happy with the app, and the responsiveness of the Beyond bank team

## Most critical reviews (10 lowest-rated)

### 1/5 — Useless

*2026-07-17, version 4.10*

The app is hard to navigate and you can only do personal banking you cannot do business banking. Website is even more clunky and hard to navigate.

### 1/5 — Disappointed

*2026-05-05, version 4.9*

Very disappointed with the service from Beyond bank in store & online, moving my money from them.

### 1/5 — Can’t register

*2026-04-20, version 4.9*

The register screen skips to unable to contact server try again, tried several times deleted app and reinstalled, restarted phone during process as well with no luck. iPhone XS Max iOS 18.7.7

### 1/5 — Absolutely useless

*2026-03-31, version 4.9*

No explanation of limits that actually apply. No B-Pay functionality. Constantly blocking transactions with no explanation. Spent 25 minutes on hold waiting for Fraud group to unblock. Only to have the transactions reblock. Absolutely useless.

### 1/5 — Terrible bank!! Closed my account on me without even notifying me first!!

*2026-02-05, version 4.8*

Do not use this bank!! They closed my accounts on me without notifying me at all and left me stuck when I needed to pay for fuel! Called them up just to get told they can close my account  at at time they feel without needing to notify me first and also without any reason, customer service was rubbish oh and to top it off they kept what money I had in my account prior to them closing the account also, due to the fact I don’t have a valid drivers license at the time to show, even though it wasn’t required when I originally opened my account and wouldn’t accept my birth certificate again as a proof of identification like they did when I first applied for the account and they accepted it as valid identification, they are thief’s and wouldn’t recommend this company to my worst enemies plain and simple as they will rob you and leave you stranded without a care or need to notify you about anything first!!!!! If I could give a star rating it would be negative 100 highly don’t recommend!!!!

### 1/5 — Technical

*2026-01-17, version 4.8*

I have tried to solve a problem with the technical difficulty of my card being blocked however Beyond staff has given me wrong information and I’m still trying to deal with it. I will be cancelling with them.

### 1/5 — Terrible since the upgrade

*2025-12-04, version 4.8*

After 3 or 4 transfers out it now blocks me and I have to call the bank to get it unblocked. My other 3 banking apps do NOT do this. The bank is aware of this issue plus other members issues.

### 1/5 — One major problem

*2025-10-16, version 4.6.1*

When paying or transferring money, ie a b payment to a card, it does not allow me to note what it was for.  I would like to note what that payment was for, it would make bas much simpler. Can be done with Westpac and commonwealth bank apps.

### 1/5 — Used app to join BB

*2025-07-01, version 4.5*

App got me banned for being a security risk when I went to join. Went into the bank try fix issue with more ID only to get rejected and banned for life. Made complaint heard nothing

### 1/5 — i’m confused

*2025-06-29, version 4.5*

I can’t send anyone money on this damn app. every time i try to send someone money it says “this feature is unavailable while your account is pending” other then that everything else works fine.

## Most praised reviews (10 highest-rated)

### 5/5 — Ease of use

*2026-08-24, version 4.10*

Love the ability to check accounts and make changes easily

### 5/5 — App

*2026-08-19, version 4.10*

Beyond bank is awesome. Love the large font and simple menu in the app which makes it easy to use

### 5/5 — Everything you want from banking app

*2026-08-17, version 4.10*

Brilliant, simple and fast. I’m not hugely tech savvy but even I can navigate the app quickly without any undue effort.

### 5/5 — Excellent app

*2026-08-14, version 4.10*

Very happy wth this app.  I can check my accounts any time.

### 5/5 — Business banking made easy

*2026-08-13, version 4.10*

I value a local banking branch within my neighbourhood and the app makes it easy to do my banking wherever I am.

### 5/5 — Excellent

*2026-08-12, version 4.10*

Exceptional and so easy to navigate. Great user experience

### 5/5 — User Friendly

*2026-08-08, version 4.10*

So easy to use and fast.

### 5/5 — Beyond bank

*2026-08-08, version 4.10*

Excellent service

### 5/5 — Salary Sacrifice

*2026-08-07, version 4.10*

Great App

### 5/5 — Always there!

*2026-08-02, version 4.10*

I find it very easy to navigate, can always do exactly what I need to do.  Love it!  Thank you

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
