# BeyondWell — user reviews > 29 indexed App Store user reviews of BeyondWell by Onlife Health, Inc., rated 2.80/5 from 57 ratings. - Source: https://appshunter.io/ios/app/beyondwell/id1468372761/reviews - App overview in markdown: https://appshunter.io/ios/app/beyondwell/id1468372761.md - Rating breakdown: 5★ 22 · 4★ 2 · 3★ 0 · 2★ 9 · 1★ 24 ## Newest reviews (10 of 29) ### 1/5 — App is still glitching *2024-03-27, version 12.0.1* The application has been updated and is still glitchy and have not been able to open the application for the last week. ### 1/5 — App won’t open *2024-03-22, version 12.0.1* App starts to open then closes immediately. Tried deleting and reinstalling but that made no difference. I have an iPhone 13 with up to date iOS installed. Very frustrating. ### 1/5 — Awful *2024-03-16, version 12.0.1* Seems like there are constant new versions but they are all terrible. The rewards incentives are almost impossible to get to synchronize with a device. ### 1/5 — Can’t connect to server host *2023-11-16, version 11.10.0* I have installed this app in my iPhone 13 Pro several times and it will not let me log into the app. This is completely a waste of time trying to use on iPhone. ### 1/5 — Unable to log in *2023-07-20, version 11.6.0* I can log into a web browser but if keeps saying login failed on the app ### 1/5 — Locked out *2022-10-30, version 10.6.0* It logged me out and I can’t get back in. It says Hmmmm login failed. ### 1/5 — Poor app *2022-10-25, version 10.6.0* I have tried and tried. Right off it states: Sorry the specified host can’t be found. Then will not allow me to login. Waist of time!!!! ### 1/5 — Downloaded app now what *2021-10-13, version 9.7.0* I down loaded the app and it went to page immediately where I have to enter my user name and password that I haven’t created yet so of course it’s going to say not found but you don’t give me the page to create it. Useless! ### 1/5 — Doesn't sync with Apple Watch *2021-07-17, version 9.5.0* Disappointed in this app. Hard to navigate and hasn't credited my steps since April. No credit for recent annual exam, either. Developers need to go back to the drawing board on this one. Now unable to log in since last update. Very frustrating. **Developer response:** Hi jswizzle61, Thank you for your feedback. We're sorry to hear about your poor experience, and we'd like the opportunity to investigate your issue further. To better assist you, please contact us at 855-861-9396 (Monday-Friday, 7 am to 9 pm CST). Thank you! ~The Product Team ### 1/5 — Registration/Login *2020-11-13, version 8.7.0* Won’t let me login ## Most critical reviews (10 lowest-rated) ### 1/5 — Rewards Locked *2026-04-11, version 14.2.2* I’ve been getting more active, drinking more water, getting more sleep, and eating healthier to obtain rewards I can redeem. Well, for the last month, I’ve got nearly $100 in rewards to redeem, but the “Redeem” button has just disappeared and customer service don’t know when it’s coming back. Seems like their holding peoples rewards hostage without any explanation. ### 1/5 — Not reliable *2026-03-14, version 14.1.0* My in progress activities are different on the website than they are on the app. I can’t get the app to open all the time. It’s highly unreliable. ### 1/5 — Terrible *2025-12-10, version 13.12.0* It doesn’t work well at all. Super annoying. ### 1/5 — Circles… *2025-11-27, version 13.12.0* I would like to add on a health tracker device (my watch) so I can get credit for my steps. Choose my settings, go to ‘devices’ and it asks your permission for initials on an agreement, which I do, then it has a drop down menu which you can select your CONNECTED device, no where on the internet or app can you connect a device. Round and round I go. Try another way, it takes you to a different website, which you create an account for, then says ‘direct login from webpage not allowed’ WHAT?! Not worth wasting my time and getting more stressed to ‘become healthy’ to get my $125/ year….. ### 1/5 — Doesn’t work *2025-10-24, version 13.11.1* Just downloaded the app and it won’t allow access though I can access my account via website without issues. ### 1/5 — Used to work *2025-01-12, version 12.18.1* Last year it worked just fine with the normal glitches it has always had. Now I click complete health assessment and it just shows a blank screen. Please fix, I would love to complete the activities. ### 1/5 — Glitchy *2025-01-05* This app is super glitchy. It often won’t open for weeks at a time, the screen greyed out and frozen. Same happens on my husband’s device. **Developer response:** Thank you for the feedback. We're sorry to hear about your poor experience and we'd like the opportunity to further investigate the issues you're having, please call 877-709-0201 (Monday through Friday, 7 am to 9 pm CST), and one of our team members will gladly assist you. Thanks! ### 1/5 — Completely stopped working! *2024-05-30, version 12.3.2* Worked fine for over a year. Suddenly said there was a problem logging in. Can get into the app on the website but phone app has stopped working. Tried deleting app & re-downloading from the Apple store. Tried changing my password online. Now it says can’t find the server. Grrrrr!!! ### 1/5 — Won’t let me login *2024-05-23, version 12.3.1* I downloaded the app and it won’t let me log in. ### 1/5 — Good luck getting logged in *2024-05-23, version 12.3.1* Couldn't even get logged in. Super disappointing. ## Most praised reviews (9 highest-rated) ### 5/5 — Extra incentives *2026-02-24, version 14.0.2* Love beyond well, done it for 3 or 4 years. It’s helped me live a healthier lifestyle. The walking incentive is nice although I have 3 herding dogs they too play a big part in no excessive chair time. The only con I’ve found is not enough information or assistance with the quit smoking program. ### 2/5 — Works when it does *2026-06-11, version 14.4.0* Not a bad app, but every time it updates, it makes you re enter your password, which is something you have to do on a browser and can’t be completed through the app, even if you have Face ID set up it doesn’t remember it. Also, won’t let you in unless you update the app. ### 2/5 — Glitchy and not really user friendly *2026-02-25, version 14.0.2* Both the website and the app glitch a lot and make it hard to track goals and progress when doing an incentive program. If you miss a day, it doesn't tell you, you have to dig around and figure it out, and you can't click on the day to go directly to it to track. You have to manually click back over and over until you get to the day. Annoying. ### 2/5 — Missing key health device tracker *2026-02-25, version 14.0.2* BeyondWell has a lot of potential but is currently not compatible either devices from Amazfit. The Helio Strap tracks a lot of great health points but the only way to get it attached to BeyondWell is through Apple health app and it just doesn’t track steps. ### 2/5 — Buggy *2024-10-24* Could use a bit more testing before releasing. **Developer response:** Hello, we're sorry to hear about your poor experience. We'd like the opportunity to further investigate the issues you're having, please call 877-709-0201 (Monday through Friday, 7 am to 9 pm CST), and one of our team members will gladly assist you. Thanks! ### 2/5 — Broke it *2023-04-08* Most tecent update broke the rewards section. It just says dollars where it should have an amount. Not a zero, just nothing. Blank. Blank dollars **Developer response:** We apologize for the inconvenience. We'd be happy to look into this for you if you're still experiencing this issue. Please call 877-709-0201 (Monday-Friday, 7 am - 9 pm CT) to provide our support team with more details. In the meantime, please ensure you've updated to the latest app version (11.5). Thanks! ### 2/5 — Glitchy *2023-03-17* This app is super glitchy. It often won’t open for weeks at a time, the screen greyed out and frozen. Same happens on my husband’s device. **Developer response:** Thank you for the feedback. Please make sure you've updated to the latest version of the app (11.6). If your issues still persist, please call 877-709-0201 Monday-Friday (7 am - 9 pm CT) to provide us with more details so we can further investigate the problem. ### 2/5 — Not simple to sync device to account *2023-01-12, version 10.10.0* They should make this easy to sync your Apple iWatch tracker manually and automatically. ### 2/5 — Unable to Login *2021-01-21, version 8.8.0* I have been trying for several days to login. But it just says it’s wrong and I’m know I’m using the right information. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*