# Bezzy IBD (Crohn's & Colitis) — user reviews > 27 indexed App Store user reviews of Bezzy IBD (Crohn's & Colitis) by Healthline Media, Inc, rated 4.70/5 from 658 ratings. - Source: https://appshunter.io/ios/app/bezzy-ibd-crohns-and-colitis/id1459294732/reviews - App overview in markdown: https://appshunter.io/ios/app/bezzy-ibd-crohns-and-colitis/id1459294732.md - Rating breakdown: 5★ 537 · 4★ 85 · 3★ 21 · 2★ 5 · 1★ 10 ## What do users think of Bezzy IBD (Crohn's & Colitis)? Overall sentiment: mixed **Pros** - 👥 Supportive community for IBD patients - 💬 Helpful peer-to-peer advice and experiences - 🤝 Reduces isolation and loneliness - 📚 Informative resources and discussions - ❤️ Safe space for vulnerable health topics **Cons** - 🐛 Frequent app crashes and freezing - 🐛 Buggy country/phone number registration - 🐛 Verification code page loading issues - 🐛 Scroll wheel malfunction on iPhone - 🚫 Rejects valid Canadian phone numbers - ⚠️ Lacks content moderation - ⚠️ Misinformation and bad medical advice - 🔐 No password recovery option - 📱 Inconsistent notification delivery - 🌍 Missing country options in database **Commonly reported bugs** - App crashes on launch - Country selection scroll doesn't work properly on iPhone - Two-factor authentication rejects valid phone numbers - VOIP detection incorrectly flags valid cell numbers - Verification code page stuck on loading - Like button not functioning after recent update - In-app notifications not being received - Password login forgotten between sessions - Unable to verify with same cell number on multiple accounts - Token refresh error during sign-up - App crashes when entering phone number **Most requested features** - Add constipation as a symptom filter option - Edit posts and comments functionality - Face ID/biometric login support - Forgot password recovery option - User spam/promotion clause enforcement - Content moderation for medical advice ## Newest reviews (7 of 27) ### 3/5 — Trying to log in triggers my ibs *2024-10-27* Super glitchy, from the scroll wheel, to putting your phone number in and it just crashes, need to seriously fix the bugs, ### 3/5 — Can’t get into the app *2024-09-07* I joined but it keeps saying my password is wrong, and there is no “forgot password” option. I tried to join with a different email and it wouldn’t let me verify with the same cell #. ### 3/5 — Good helps sufferers find each other *2023-04-02* Symptom request - please add constipation as an option, it is rare but does happen and it’d be good if people who suffer could find each other ### 3/5 — Love it if it would stop shutting down *2020-01-17* Love it if it would stop shutting down **Developer response:** I'm sorry to hear this has been your experience. We're constantly making updates and improvements. Please reach out to us at app-feedback@healthline.com if you're still experiencing issues so that we can help you resolve it. ### 3/5 — Freezes *2020-01-02* I just got the app and it constantly freezes **Developer response:** I'm sorry to hear this has been your experience. We're constantly making updates and improvements. Please reach out to us at app-feedback@healthline.com if you're still experiencing issues so that we can help you resolve it. ### 5/5 — New to Crohn’s *2019-11-06, version 5.7.5* This app is amazing for people new to IBD diagnosis. ### 2/5 — I love this app for the community, but the constant crashes are rough. *2019-11-05* I love this app for the community and all the great insight. However, the app crashes every time I launch it lately. So frustrating. ## Most critical reviews (10 lowest-rated) ### 1/5 — Used to work *2026-07-23* Not sure what happened but now there’s no search option? Just endlessly scrolling posts is not helpful and basically renders this app completely useless. ### 1/5 — Useless to Canada *2025-01-04, version 12.3.1* Cannot register country or phone number credentials. Please get this fixed, I am not the only one who is having issues! ### 1/5 — Sucks- from a Canadian *2024-12-25, version 12.3.1* If you manage to get past the super buggy screen of telling them where u are located, if you are Canadian they will say the phone number you have is phony. ### 1/5 — App won’t accept Canadian Phone Numbers *2024-11-16, version 12.1.0* I cannot even set up an account as their two party verification does not accept my Canadian phone number. ### 1/5 — Really frustrated trying to create an account. *2024-09-14, version 11.3.3* OK, so here’s the deal…… Getting VERY frustrated in trying to just set up my account due to problems with the app. I tried reporting the problem from the App Store but that reporting process didn’t work because it would not allow me to select the product because my account creation process in the app could not be completed. Hopefully the developer will see the bad review, read it and try to fix the problem. Two complaints about this app. The country selection scroll doesn’t work properly on an iPhone so I had a REALLY difficult time picking my country. It wouldn’t properly…. As soon as I tried it would immediately select whatever was showing on the screen. Not a show stopper because I finally was able to get where I needed to be and select…. But it took 20-30 attempts. Not impressed. The problem that stopped me in my tracks is when it wants to text me a 6 digit 2-factor identification code to my phone. I entered my phone number, however it immediately pops up an error and a stupid joke (hahaha) saying that my number is a VOIP which cannot be used. Where you get the idea that this is a VOIP is beyond me. This is NOT a VOIP number, it is attached to my cell phone carrier. I also tried another cell number and had the same problem. I was going to put in my landline but that wouldn’t work because, you know, it’s a land line which won’t receive a text!! So, as much as I’d like to be able to use this app, I cannot because I’m unable to complete the setup!! Because I can’t complete the setup I cannot report the problem through the App Store which would then notify the developer. In my opinion, a flawed app. I’ll just have to wait….. check back one day to see if this ever gets resolved. ### 1/5 — Bad advice with no moderation *2023-04-08* Lots of people giving bad medical advice and wrong information with nobody monitoring this. Just one example: somebody told someone who didn’t want another scope right away that doctors won’t give you one unless it’s been two years since your last. Not only is that wrong, it makes no sense at all. Why aren’t you people monitoring this??? Someone is going to end up in the hospital or worse listening to clueless people ### 1/5 — Germany not listed as a country *2021-04-03* Can’t sign up ### 2/5 — Technical issues *2024-11-21* Whenever I try to sign up it gets stuck on the verification code page. I’ve tried multiple times and it just keeps loading. Was really hoping to try this app :( ### 2/5 — Buggy *2024-04-13* I haven’t been able to “like” any posts since the most recent update. I also have not received any in app notifications. -~-~ -~-~ -~-~ -~-~ -~-~ -~-~ -~-~ -~-~ -~-~ I love the idea of the app. It seems less regulated than it used to be. I see a lot of IBS comments; these are different conditions which is a big misunderstanding. These used to get a gentle reminder that this is an IBD group app. I would like if there was a user clause about spamming. I’ve seen a lot of posts constantly promoting the same “dr product line” when it’s not applicable to the original user’s comment. ### 2/5 — Can’t sign up *2020-10-06* I’ve been trying to sign-up for a while with no luck. I tried by email and by Facebook account, nothing worked. I get a msg “unable to refresh token”!?? ## Most praised reviews (10 highest-rated) ### 5/5 — So happy I’ve found a community *2022-12-03, version 8.6.4* I’m so so happy I’ve finally found my community I’m 28 living with CD and I live in a small town and it gotten very lonely and isolated, I emailed my doctor and he referred me to the website and it’s there I found this beautiful app it has changed my life by having a community ### 5/5 — Wonderful Forum *2022-01-17* So informative! I love knowing I’m not alone in this. I have support and a community who understands exactly how I feel. ### 5/5 — Amazing *2021-03-11* Awesome app for people coming together on this journey ❤️ ### 5/5 — Great App, just needs option to edit posts/ comments! *2021-02-08, version 7.2.0* Really great community with tons of helpful information and resources ### 5/5 — New diagnosis *2020-09-10* Do I take steroids for the Crohn’s? The doctor has recommended them but I’m reluctant to take them. Any help or experience with steroids???? Help if you can. Thanks **Developer response:** Hi - We recommend that you ask this question in our group discussions! The community is very supportive and has great advice. ### 5/5 — Needs to support FaceID *2020-06-26* App forgets email and pwd used to login, which is inconvenient. Should support FaceID to remember those as other apps. **Developer response:** Hi. Thanks for your feedback; it helps us make the app better! We'll look into this. ### 5/5 — Finally I don’t feel so alone *2020-03-05, version 6.3.3* I have lymphocytic colitis which if your googling it you can see there isn’t a lot of info for it. Or how to live with that type of IBD. One day I stumbled across this app which since it helps me everyday. I learn new stuff to help me get through the day. **Developer response:** Hi! Thanks for your feedback! We love to hear that you're getting value from the community. ### 5/5 — Beyond Helpful *2019-11-20* This app has everything I needed in a support group that got me through my tough times. I truly believe the support I got on IBD Healthline played a role in my recovery. It is nice to be able to ask and answer questions and talk with others about their experience. People that can relate! I would recommend this app to anyone struggling with IBD. ### 5/5 — An amazing app *2019-11-20, version 5.8.1* This app is truly an amazing app. I’ve met, helped, and been helped by so many. I love how this app is helped many people. I love how this app has helped a community of people that needed it. ### 5/5 — Unique app for IBD! *2019-11-12* I’ve had Crohn’s for over a decade and have never seen an app or any product like IBD Healthline before. I love that it is a private and safe place to ask others who have gone through the same situations I have for their opinions and advice. Whether I just want to connect with people my age or ask a specific question, I can do it all in the app. I’m really proud to be a part of the IBD Healthline community! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*