# Bezzy MS: Multiple Sclerosis — user reviews > 68 indexed App Store user reviews of Bezzy MS by Healthline Media, Inc, rated 4.70/5 from 1,809 ratings. - Source: https://appshunter.io/ios/app/bezzy-ms-multiple-sclerosis/id1040195462/reviews - App overview in markdown: https://appshunter.io/ios/app/bezzy-ms-multiple-sclerosis/id1040195462.md - Rating breakdown: 5★ 1,434 · 4★ 244 · 3★ 85 · 2★ 12 · 1★ 34 ## What do users think of Bezzy MS? Overall sentiment: positive **Pros** - 💬 Great community - 🙏 Supportive and understanding - 🔍 Helpful for finding information about MS - 🤝 Connects people with MS - 🌟 Comforting to know others are going through similar experiences **Cons** - 🔍 Matching feature prone to scams - 📱 Issues with phone number registration - 🐛 App crashes and bugs - 🔒 Lack of account recovery options - 🚫 Unwelcoming to some users **Commonly reported bugs** - Login/sign-up issues - Frequent app crashes - Messaging/posting problems - Syncing issues between devices **Most requested features** - Lower age restriction to 16 - Allow landline numbers for registration - Implement better moderation and vetting of users - Add more customization options (e.g. text size, landscape mode) - Improve search and sorting of member profiles ## Newest reviews (10 of 68) ### 3/5 — Super great… But “matches” feature is problematic *2025-02-23* Over the last couple weeks using this app I’ve seen two different posts warning others that they’re getting “matched” to people that try to take the conversation to another platform and that’s when they start the scam. If you can’t prevent that you can disable the matches feature until you can Otherwise - it’s a great community, MS is a disease which results in a extremely diverse set of symptoms which unfortunately makes it difficult for sufferers of the disease to find understanding of what they’re going through within their own home, work or community. This community has a number of active leaders and ambassadors who keep the community welcoming and supportive. It really does help ### 4/5 — MS Buzzy is a great place to Vent *2024-08-03, version 11.1.0* MS Buzzy is a great place to Vent! Love the topics, help the community suggest and comments. Today 8/2/24 I’m having trouble with the app…it comes up then disappears. HELP! ### 5/5 — Unable to sign on *2020-02-04* I downloaded and have been using this app for several weeks with no problems. I’ve had this illness for yrs, and could finally talk to others with it which is awesome and helpful. Last week however I started seeing an error message when I open it, and it tells me i’m not authorized to be on the site. Any ideas as to how I can back on the site again? **Developer response:** We're sorry you had this experience. If you still can't access the app and would like to, please reach out to us at app-feedback@healthline.com so that we can help you resolve this. ### 3/5 — App has been crashing the past few days! *2019-12-12* I love The sense of community I feel while using this app. However, it has been crashing every time I open it for the past few days and I can’t stay long enough in the app to even read a full sentence because it just crashes. It wasn’t like this before Please fix this!!!! **Developer response:** Hi - I'm sorry this was your experience! We constantly are working to maintain the highest quality in our apps. I hope that your experience is improved. ### 5/5 — New space *2019-12-10* I am so much graditude that everyone with ms has a place to come to and feel safe and get friendship and advice and most importantly have a peace of mind. I defiantly have a lot to share with my community that will change everyone’s minds and it will be amazing so get ready it is coming soon community with much love and respect **Developer response:** Thanks for your feedback! We're glad you've had such a positive experience. ### 1/5 — Not welcoming at all *2019-12-08, version 5.8.5* I wrote what I had going on and people just write the nastiest things I thought they’d be more supportive on there ### 3/5 — Can you please lower the age restriction to 16? *2019-11-26* I understand that multiple sclerosis is more of an illness that effects adults, but there are still people, like myself, who are not adults and are below the age of 17 years old who have multiple sclerosis ### 3/5 — Worked great on android, account won’t carry over to iPhone. *2019-10-29, version 5.7.5* I’ve been trying to log in to my account after switching to an iPhone but I get error messages that my email already has an account or my phone number has an account associated with it already. Of course it does, I created the account on my Android phone which has the same phone number, so I should be able to log in using the same credentials from when I created it on my Android phone. This is the only app that wouldn’t let me log in after I switched to an iPhone. Very frustrating! ### 5/5 — Comforting and educational *2019-10-15* I often avoid MS programs as I don’t want to see all of the others in wheelchairs, since I fear that! I’ve made a lot of friends with MS in here. All from a distance. I’m learning a lot and sharing, too. **Developer response:** Thanks for your feedback! We're glad you're enjoying it! ### 5/5 — Great resource *2019-08-21* Very informative and helpful to hear what others experience. It can be isolating at times living with MS so it helps to share stories and information with people who really understand. Glad I joined. **Developer response:** Thanks so much for being a part of our community. Please let us know if you ever have any feedback for us here: app-feedback@healthline.com ## Most critical reviews (10 lowest-rated) ### 1/5 — Phone number *2024-12-18, version 12.3.1* I want to become a member of the MS community I was diagnosed with MS . The system asks for my phone number, I’m from Canada PQ my mobile number starts with 514) 559 etc it refuses to register it messaging to use a correct number , what can be done to correct this problem? Nickname:Vicky1951 ### 1/5 — Terrible app *2024-11-10, version 11.6.1* I’m on the iPhone 15 with updated iOS. App was difficult to scroll to my country (kept closing the scroll wheel once I raised my finger to scroll further) and now won’t accept phone number. I’ve tried mine and my husband’s. I cannot get any further in the login process. Trying to find where to get help for the app takes you to a generic page without offering actual trouble-shooting tips or contact info. Waste of time, which sucks because living like this we could use support. Didn’t find any here. ### 1/5 — You Fed up the app *2022-07-05, version 8.5.0* The app will not launch since the update today. Please fix it ### 1/5 — Dating site want to be *2022-02-03, version 8.0.0* While the premise is good - connecting with fellow MSers that was not my experience. I had men that supposedly worked on a oil rig in the North Sea asking for my phone number. Really? If I wanted a dating site I would sign up for one. ### 1/5 — Unable to get into my account *2020-12-12, version 7.0.0* Why haven’t I still gotten my reset password link to my email? I should not have to keep asking y’all for it. ### 1/5 — Makes no sense *2020-10-12, version 6.9.3* I'm giving this app 1 star because i just downloaded the app and try to sign up, when it got to username and I pressed finished it said " because of this phone number I am banned.." How I'm banned from something I never used and is my first time signing up for? Hopefully you guys can fix this issue. ### 1/5 — App locked me out! *2020-07-27, version 6.8.0* The app gives me a message that says, “it looks like that email address is already associated with another account. Please try logging in again with your google account.” But there is no option for google. The app support also gave me an error message. ### 1/5 — Pls read this *2020-07-09, version 6.7.6* I tried to recover my account but it wouldn’t let me. It didn’t even send me an email like it says it would. ### 1/5 — Fix bugs! *2020-06-30, version 6.7.6* Won’t send me a text msg with the code, tried several times. Won’t let me sign in with Facebook, keeps telling me my acct doesn’t exist. ### 1/5 — Why can’t I use a landline number *2020-04-24, version 6.5.3* Or why do I have to give a phone number at all? I prefer to remain anonymous until I decide to reveal my identity to a stranger!!! ## Most praised reviews (10 highest-rated) ### 5/5 — My journey with ms *2023-03-26* I have ms and I was told I had it back in 1982. I have had my ups and downs. I drove school bus for 20 yrs. I retired about13 yrs ago. I just went back to work 8 months ago. I am a cashier. I work between 30 to 35 hrs a week. My boss is great about working with me. I am now 75 years old. I look forward to going to work everyday. I am tire but I don’t let it get me down. When I was told I had it I was scared. Not knowing anything about the disease I was scared. I had 3 small children an 3 grandchildren that I was raising. I did this from my wheelchair. Just don’t give into ms. ### 5/5 — Friendships *2023-02-04, version 8.8.3* Every one is at different MS stages; but we’re all in the same stage of needing a community! ### 5/5 — It’s time… to open up. *2022-04-25, version 8.1.0* This place will be a new beginning, so far so god! ### 5/5 — MS *2021-12-05, version 7.5.0* It’s a safe space for me it’s nice to c other stories like mine. ### 5/5 — ❤️sharing with , an replying to ; MS warriors 🙏🏼 *2021-04-26, version 7.3.0* I am “Victorious & Happy & Blessed “😇‼️ ### 5/5 — Nice to know. *2021-04-06, version 7.3.0* So nice to know there are many others suffering from this awful disease. ### 5/5 — Comfort in knowing *2020-11-13, version 6.9.4* The MS Healthline is an amazing group to belong too. There are many people like myself that understand what your experiencing and are there to help answer questions. It is comforting to know this group is available. Thank you Thank you Thank You ☺️🙏🏼👍 ### 5/5 — Wow *2020-11-06* I definitely recommend this app to anyone who feels alone, within minutes I had someone resonate with me and make me feel like I wasn’t crazy and I was understood while going through the diagnosis process. ### 5/5 — Just the perfect health app for everyone *2020-08-19, version 6.8.0* Just the perfect health app for everyone😇 ### 5/5 — I can’t sign into my page *2020-02-25* I’m having a hard time getting onto my page. I’ve tried to reset my password multiple times but did not get any emails to reset it. I like this app just can’t get back on. **Developer response:** Please check your junk folder and if it's not there, please reach out to us at app-feedback@healthline.com so that we can help you resolve this. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*