# BFT Middle East Booking Glofox — user reviews > 37 indexed App Store user reviews of BFT Middle East Booking Glofox by Xponential Fitness Brands International, LLC, rated 5.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/bft-middle-east-booking-glofox/id6755253288/reviews - App overview in markdown: https://appshunter.io/ios/app/bft-middle-east-booking-glofox/id6755253288.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (16 of 37) ### 1/5 — No good. *2026-04-23, version 9.0.4* Can’t self check in. Total visit numbers don’t include all studios. No favorite studios. Harder to navigate. Can you book in your mate.. who knows? Total waste of time and money, good way to upset your members though. ### 1/5 — Not intuitive at all, UGLY DESIGN. Downgrade *2026-04-16, version 9.0.4* 1 star because can’t rate ZERO. Too much scrolling and flicking to find info. Worst app they have had so far. Doesn’t feel like they understand user experience and what we need need to find, little to no visual hierarchy. Ugly and doesn’t match the premium fee we paid for the service. Bring the old experience back. GET A DESIGNER. ### 1/5 — :( *2026-04-15, version 9.0.3* This app is sadly worse than the one it replaced. Two things: 1) you should urgently allow users to submit feedback within the app, or publish a direct product support email (if I had found one, I wouldn’t be writing this review) 2) add to calendar bug. If users want to use the “add to calendar” feature when booking a session (a feature I previously relied on heavily) the app forces you to allow FULL calendar access - total privacy overreach. The more appropriate “Add events only” permission isn’t offered to the user. If the user navigates to the app in Phone Settings and toggles “Add events only”, back in the app, “Add to calendar” buttons are no longer clickable. ### 1/5 — Nick *2026-04-14, version 9.0.3* Terrible, full of problems, bookings never work, always crashes… old app was elite, don’t understand why it had to change. ### 1/5 — disappointed *2026-04-12, version 9.0.3* so disappointed with the new app. No check in feature . Milestones are wrong and inconsistent. The previous app was so much better. ### 1/5 — Should have not made change *2026-04-08, version 9.0.3* Lost all my previous classes going back 3 years had to sign up as new and still didn’t recognise my email. ### 1/5 — Awful *2026-04-08, version 9.0.3* What a joke ### 1/5 — Media opt out not clickable *2026-04-03, version 9.0.3* Badly tested app. I don’t want to be in photos and videos, but the checkbox for opt out is not clickable. So you HAVE TO consent. Not sure that is ok with Australian privacy laws. ### 1/5 — How do you screw up this badly? *2026-04-02, version 9.0.2* For an established company, you’ve once again missed the mark and not listened to your customers. Why weren’t the best features from the original app carried over? I can no longer see visits at other studios, and even visits from my home studio are missing. For a company that promotes milestones so heavily, this feels like a basic oversight. What happened to the studio search? Studios from around the world are now mixed together instead of being organised by country and state, making it much harder to use. Where is the status history? I can’t see sessions I’ve attended or missed anymore. And where is “book a buddy”? This update feels like a major step backwards. Please listen to your users and fix the app. ### 1/5 — Ineffective and ugly *2026-04-02, version 9.0.2* Less functions than the prior app, but with more (and unnecessary) pictures. This version is a poor and lazy replacement of the old app. Please bring back the old app. ### 1/5 — Terrible upgrade *2026-03-29, version 9.0.2* This is way worse than what it was. Needs a change back. Really disappointed ### 1/5 — Downgrade *2026-03-29, version 9.0.2* Previous app was at least functional, this new update is terrible ### 1/5 — Not as easy to use as the old app, disappointing *2026-03-29, version 9.0.2* The old booking app was a lot better, easier to see your upcoming sessions as the next session you’re booked in for is on the home page, you can see your buddy’s bookings and see what times and days and studios they have booked in for as well as booking sessions for each other. The old app was a lot easier to navigate as well. Overall this one seems to have a lot more steps to do anything and isn’t as easy or quick to use. The layout of this app also sucks compared to the old app ### 1/5 — Not a good app *2026-03-28, version 9.0.2* Feels like this app has downgraded to technology used 10 years in the past. It’s ugly, hard to navigate and messy. Not sure why the update was needed the last app was perfectly fine. ### 1/5 — Downgrade *2026-03-27, version 9.0.2* Glitchy and clunky. UI is a jumble of garbage. Not sure why the change was made; the old app was perfectly fine! ### 1/5 — Old design and bad inclusions *2026-03-26, version 9.0.2* The designer suits an iPhone 4. It’s a very bad design and not clean like the modern iOS systems. All information from previous app updates should’ve come across like the update they done a few years ago that shows every studio you’ve been to and the amount of visits. That was one of the best features I’ve seen and it wasn’t carried across (not even all your visits were) and that’s half the BFT thing! Awarding people for their milestones not they can’t look or show their other peers. also there is no separation in which country you’re in ? So when I’m in the UK I don’t wanna have to go searching through all the Australian Studios to find the one I’m going to. Separating regions was smart. I would prefer updates to the previous app ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad experience *2026-08-03, version 9.0.5* This app is horrible. For someone who trains at multiple studios, I struggle to change location. This really isn’t user friendly ### 1/5 — So clunky *2026-07-28, version 9.0.5* This “new” booking app is so clunky. Sometimes I can’t even book classes as the app just decides to stop working (I can open the app, but can’t press anything when I’m in there) Fine, the old app may have been “slower” but it always worked. I never had any issues with booking, which is basically the main purpose of the app. This “upgrade” was really a downgrade considering how much we pay in gym fees!! ### 1/5 — Calendar intergration *2026-07-22, version 9.0.5* Calendar integration is a joke. Manually adding each session is tiresome + not being able to add a session to your calendar after youve moved away from the inital booking screen is just a lazy design. Old app did all of this. ### 1/5 — Poor user design *2026-06-19, version 9.0.5* Seems to also change or be updated very frequently with bugs being introduced regularly. ### 1/5 — Worst booking app ever *2026-06-09, version 9.0.5* Have been with BFT on and off for years, and other gyms prior - this is the worst booking app I’ve ever used. Actually loved the previous booking app, it was easy to use. This one, I don’t even have the option to change studios, it makes me create a profile for every studio I choose.. super unfriendly to use. This is like 20 years behind. Would give it 0 stars if I could. ### 1/5 — A step backward *2026-05-21, version 9.0.4* Why have some of the key features been removed in this new app? Why can’t I see which studios I’ve visited? Why do you have to scroll through a whole heap of studios in different countries to find the studio you want. Not a great move in terms of tech ### 1/5 — Way to put off new members *2026-05-13, version 9.0.4* My friend introduced me to BFT when the former app was active, and it looked so enticing. One of the features that was most relevant to me was being able to have several studios saved for easy access. I came back today ready to choose a studio to begin my BFT journey with, but the UX is so bad — it feels like I’m being railroaded into certain actions — that I’m actually not going to go ahead and sign up. It was a big decision to go ahead with BFT but an experience like this makes me feel like the company doesn’t care about how its members actually want to use BFT, and are instead forcing their own desired system usage. Massive thumbs down. I’ll be looking elsewhere for now. Hope you sort this dog’s breakfast of an app out. ### 1/5 — Bring back the old app *2026-05-03, version 9.0.4* New app is really clunky, used to be able to book multiple sessions on the old app but not the new one. Also miss easily seeing how many sessions I’ve done. ### 1/5 — App sucks *2026-04-30, version 9.0.4* Possibly the worst app for any gym Slow load and times out No search functionality or ability to switch between studios ### 1/5 — Disappointing *2026-04-23, version 9.0.4* The app is clunky and a downgrade compared to the previous app. Lost half my sessions somehow in the migration. Very disappointing. ## Most praised reviews (5 highest-rated) ### 3/5 — This new app is terrible compared to the other? *2026-03-11, version 9.0.2* Unsure the reason of change, but this new app is so much more chunkier and design wise seems very old. ### 2/5 — Missing Classes *2026-05-03, version 9.0.4* Have lost 700-800 classes with this transition. It’s faster than the past app, but feels demoralising being reverted back to 450 classes ### 2/5 — Faster but missing data *2026-04-22, version 9.0.4* Should’ve transferred all data from the previous app. Booking is faster but that’s the only thing. Can’t see all studios totals either ### 2/5 — Doesn't link with calendar *2026-04-21, version 9.0.4* Worse than the previous app so unsure why change? Sometimes classes are added to my calendar, sometimes they aren't. When I cancel a class, it's never deleted from my calendar. Surely this is basic stuff for a booking app?? ### 2/5 — Massive downgrade *2026-03-24, version 9.0.2* This is definitely not an upgrade from the last app. It’s clunky, bookings aren’t automatically linked to your calendar and my notification bubble won’t go away even through there is nothing that needs actioned. Super annoying and the developer needs to review and improve. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*