# BFT Performance — user reviews > 143 indexed App Store user reviews of BFT Performance by Xponential Fitness LLC, rated 4.90/5 from 516 ratings. - Source: https://appshunter.io/ios/app/bft-performance/id1581543495/reviews - App overview in markdown: https://appshunter.io/ios/app/bft-performance/id1581543495.md - Rating breakdown: 5★ 487 · 4★ 15 · 3★ 8 · 2★ 2 · 1★ 4 ## What do users think of BFT Performance? Overall sentiment: negative **Pros** - 🏆 Exceptional gym experience - 💪 Effective and motivating workouts - 🤝 Inclusive and supportive community **Cons** - 🐛 Frequent app crashes and data loss - 🔌 Poor connectivity and syncing issues - 🕰️ Slow app performance and loading times - 📊 Lack of integration with Apple Health/Fitness **Commonly reported bugs** - Inconsistent workout data and medal tracking - Calendar and schedule not accurately reflecting sessions - Challenges and achievements not syncing properly **Most requested features** - Integrate with Apple Health/Fitness - Improve workout history and progress tracking - Add customizable goal-setting and analytics - Streamline app navigation and user experience ## Newest reviews (17 of 143) ### 2/5 — Not recording when taken outside studio *2026-04-11* I used the HR monitor with the app to start my long run, it started it but at the end of my long run (over 20km), it didn't record anything. Just vanished. This is disappointing especially considering it can be taken on outdoor exercises. Please fix the bug as it is discouraging to want to be able to see your progress on the app but it failed to record anything. ### 3/5 — Badges reset *2026-03-18, version 3.1.1* All my earned badges were reset to 10 Oct 2025. And since then I’ve contacted the studio to fix this, to no avail. ### 3/5 — Slow and crashes *2026-02-15, version 3.1.1* This app is very slow. Frequently crashes when trying to log an external workout, when is incredibly frustrating particularly when trying to do the challenge as there’s no manual way to enter it. ### 2/5 — Poor performance *2026-02-07* It keeps crashing if I’m trying to record a session outside of the studio. If it loses connection with the HRM then it resets. Other apps keep going and just pick up where they left off when they reconnect to the HRM. ### 3/5 — Great Gym, App Okay *2026-01-30, version 3.1.1* The Gym itself is of course 5 stars but how can you not integrate this data with apple health or Strava etc. All the data is here why can it not be integrated into other health apps for more overall engagement? ### 1/5 — No Apple Health integration *2025-08-06, version 2.1.3* You guys always talk about how good this app is but you haven’t integrated Apple health almost 2 years after launch. Just terrible. ### 1/5 — Wont login *2025-06-02, version 2.1* Ive tried numerous times to set it up will not work!! Even deleted the app and downloaded again. Reset password nothing works ### 2/5 — App doesnt register external sessions *2025-04-08, version 2.1* Sessions started from the app are no longer registered ### 1/5 — App does not work correctly *2025-01-21* Does not accurately track workouts, # of classes taken is inaccurate, don’t get badges even if you have earned them. Very frustrating when you are on a streak. ### 3/5 — Apple Fitness Integration *2025-01-15* It would be great if you could allow the app to sync my workouts with the Apple health app so I can keep track of all my stats there! ### 1/5 — Apple Health *2024-10-25, version 2.0.33* No Apple Health integration ### 1/5 — Automatically Stopping manual workouts *2024-10-12, version 2.0.33* I’m trying to use the app and my HR monitor to track manual runs. My monitor connects and starts the workout, I press the screen lock button on my iPhone and the workout stops. It’s not ideal and will only continue to run if my screen is on and I’m holding my phone. Not the most ideal when doing long runs. Is there a fix please? ### 1/5 — Not reliable *2024-10-06, version 2.0.33* During every challenge it constantly stops working. Makes it extremely hard to work with members when they can’t access meals ### 1/5 — What medals. *2024-08-15, version 2.0.33* App is terrible. Sessions and results don’t link. I’ve done over 300 session for one gold apparently. Terrible app. NFT though.. great! ### 2/5 — Pretty good when it worked *2024-08-14* The app stopped syncing my workouts last week. Seems pretty pointless if it’s not actually tracking and organizing the workouts you’ve completed. ### 1/5 — Terrible *2024-08-01* What is the point of this app? It has only a handful of exercises on there. Cannot track history and weights performed. A whole lot of rubbish badges and nonsense, give the members a real app to work with if you’re serious about delivering a service. Not seeing anything better here. ### 4/5 — Mostly works but it is too basic. *2024-07-18* Love the new gym and this app is a great start but I wish that each workout automatically imports to Apple Fitness/Health. I remember the OTF app used to do this automatically after each session finishes. All important stats also imported automatically. This will allow me to not have to wear my apple watch during training (it sometimes gets in the way). I currently have to wear both my watch and my cubed monitor. I also notice that it sometimes takes a while before the workout data gets uploaded. The social bit of the app needs work too but that’s no priority. ## Most critical reviews (10 lowest-rated) ### 1/5 — Benchmark history doesn’t work *2026-06-04* -benchmark history doesn’t work, if I put in a new value it says ‘no data’ so I’ve now lost all my history -bft3 monitor doesn’t always link, says I’ve missed loads of workouts ### 1/5 — No integration? *2026-05-28, version 3.1.6* I love my BFT gym, but the app sucks. Still no integration with Apple Fitness & Health data. Why!? Clients have been waiting for good for years now. ### 1/5 — No Apple health integration *2026-03-23, version 3.1.1* It’s 2026 and still no Apple Health Integration ? Come on! ### 1/5 — Non-BFT studio workouts constantly crash losing recorded data *2026-02-04* More often than not, when using the app + BFT band for non-studio exercise (running, playing tennis etc.) the app crashes or stops recording the workout resulting in lost data. This happens to multiple people and we have tried many workarounds. Honestly I’m not sure whether BFT actively care about either of their apps, they’re so bad. LOVE BFT studios though! Just frustrating how bad the technology is… ### 1/5 — No Apple Health Integration *2025-10-25, version 3.0.6* Please allow workout data to be shared across to Apple health, or Strava. Otherwise bring back myzone. The BFT cube is useless technology outside of the gym ### 1/5 — Functional but slowest app ever *2025-10-22* Considering I have to visit this app daily to book the following week session, this app is a dog - slow to load, slow to action and limited in information and functionality. Please address this pain point ### 1/5 — App is laggy *2025-10-20, version 3.0.6* App is laggy as hell, can’t even load the app to record external workouts ### 1/5 — SLOW AS HELL *2025-10-20, version 3.0.6* Am very upset with the slowness and frequent crashing of this app as i signed up for the 8wc and the app crashed as i was halfway cooking and following the recipe!! Please fix. Unacceptable quality ### 1/5 — Stopped tracking out of gym workouts *2025-10-16* Since the update it longer works do tracking heart rate on workouts outside of the gym. Very disappointing when I travel and can’t get to BFT in person. ### 1/5 — Gone downhill *2025-10-16* Used be a great app at tracking your progress and spurring you on with things like the medals but gone south as they erase progress and when you try to raise it with them they shirk responsibility and simply forward emails to the venue. Save yourself the money and don’t buy the monitor or use this app. ## Most praised reviews (10 highest-rated) ### 5/5 — BFT *2025-07-19* Everyone needs to try this program out! Exceptional coaches and owners. ### 5/5 — Shouldn’t have waited *2024-11-03* I have been talking about “going back to the gym” for ages. Finally did it, don’t know why I procrastinated! I’m feeling fabulous and loving the sessions! ### 5/5 — Best Gym in New Zealand *2024-09-28, version 2.0.33* The top BFT gym in South Auckland, committed to helping people reach their goals. The staff is fully dedicated to supporting each individual in their fitness journey. They offer so much not only to their members but also to the community. Thank you AO BFT for the incredible services. Blessings ❤️ ### 5/5 — Best workouts! *2024-06-10* This gym has great hours 5 am to 6:45 pm Best trainers different workouts that change every week 💓💪😍 ### 5/5 — Exceptional Fitness Approach *2024-05-29* Looking to ready myself for the Hyrox event, joining BFT has been the best decision. Not only are the sessions structured well, personalised via heart rate, guided by experienced and engaging coaches, the additional preparation sessions for Hyrox have been exceptional (including guidance on movement). My preparation feels on track more than ably support by the BFT team. Big shout out and thanks to the team ### 5/5 — The Best *2024-05-20* I have been at BFT for last 4 years and it’s always progressive and focused. 10/10 ### 5/5 — Sensational *2024-05-16, version 2.0.24* Loving Mornington BFT … James and the team brilliant ❤️👍 ### 5/5 — Best Gym in Newcastle *2024-05-13* I had lost interest in going to the Gym, until I started at BFT. Since attending, I have lost close to 9 kilos, have changed my body composition and feel great. I love the coaches, the people who attend this gym and the format in which we train - it changes everything. Could not recommend it higher enough. ### 5/5 — Days are not showing correctly *2024-05-12, version 2.0.23* Do a workout today and it doesn’t show until the next day and then tag itself to tomorrow:( very annoying my workouts are Monday to Friday but are showing as Tuesday to Saturday ### 5/5 — Literally amazing *2024-05-06, version 2.0.23* I cannot recommend the guys at BFT any more. I was very hesitant, 52 and having not exercised in 3 years due to long COVID. Within days of arriving at BFT Battersea I was hooked. The atmosphere is so inclusive, so encouraging, inspiring, safe, fun…everything a gym should be. Charlie and his team make everyone so welcome - it really feels like a family and it puts a smile on my face every day! X --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*