# BG SyncEV Installer — EV Charger Installation App

> Configure BG SyncEV Mode 3 EV charger connectivity and settings. (iPhone/iPad app by Luceco plc.)

- Source: https://appshunter.io/ios/app/bg-syncev-installer/id1613505641 (this page in markdown: same URL + `.md`)
- Developer: [Luceco plc](https://appshunter.io/developer/1449578711)
- Category: Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 12.0 · 26 MB
- Languages: American English
- Released: 2022-05-18
- Data updated: 2026-08-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bg-syncev-installer/id1613505641/reviews.md

## What is BG SyncEV Installer?

This is the app to use during initial setup of BG SyncEV Mode 3 chargers. Configure WiFi, wired LAN and/or 4G connectivity. Configure settings such as custom OCPP or load management settings via CT clamp.

## Key features

- Configure WiFi, LAN, and 4G connectivity
- Set up custom OCPP settings
- Configure load management via CT clamp
- Initial setup for BG SyncEV Mode 3 chargers
- User-friendly interface for installers

## Recent user reviews (9 of 9)

All indexed reviews: https://appshunter.io/ios/app/bg-syncev-installer/id1613505641/reviews.md

### 1/5 — Awful app.

*2024-09-10*

Don’t install this charger purely on the basis of how bad the app is. Endless timing out and endless loading.

### 1/5 — Worst app - impossible

*2024-09-07*

I’ve spent all day trying to charge my car. How difficult does this need to be? App keeps either crashing, endless wheel of doom followed by time out message. I feel like taking a sledgehammer to the worst charger I have ever come across in 10 years of driving EVs.

### 4/5 — App crash fix

*2024-07-13*

To fix the app crashing after trying to connect, set your phone to 24 hour mode. 

Not sure why they have not worked on this or atleast posted the resolution on here but this worked for me and was easy to set up after this.

### 1/5 — Crashes

*2024-06-25*

Doesn’t work with the latest iOS on iPhone or iPad. Crashes when trying to connect to charger.

### 1/5 — App crash

*2024-04-10*

App crash when try to connect device

### 5/5 — Customer Service

*2024-01-26*

This company do not have an out of hours service. However, Gareth the IT manager called me at 7.30pm on a Friday night to help me solve my issues. He was very polite and got me up and running. If you are considering a sync charger, please make sure you have it connected at installation and it will be absolutely faultless for you. A huge thanks to Gareth for you’re outstanding support!

**Developer response:** Hi Dean, thanks for your question. It depends which product you have. For questions like this, we ask that you contact us at support@syncev.co.uk 

Also, please consult the Installation Manual for your device from w.syncev.co.uk.

Wishing you the best in your experience with BG SyncEV! Please consider updating your rating to 5 stars once you have the answers you need!

### 5/5 — Works fine every time

*2023-06-08*

I use it to set up many chargers. It does what it should!

### 5/5 — Simple and effective

*2023-06-08*

Easy app to use, only needed for setting the charger up on the network and setting the load management

### 1/5 — Almost useless.

*2023-05-19*

Mine doesn’t load beyond the first page. Your car ‘s display is more use !

**Developer response:** Hi and sorry to read of your experience. We kindly ask that you contact support@syncev.co.uk and we'll be happy to guide and solve this for you.

## Frequently asked questions about BG SyncEV Installer

### What is BG SyncEV Installer used for?

BG SyncEV Installer is used for the initial setup and configuration of BG SyncEV Mode 3 EV chargers. It allows installers to set up network connectivity and specific charger settings.

### What connectivity options can be configured with BG SyncEV Installer?

You can configure WiFi, wired LAN, and/or 4G connectivity for your BG SyncEV Mode 3 charger using this app.

### Can BG SyncEV Installer manage load balancing?

Yes, BG SyncEV Installer allows you to configure load management settings, including those managed by a CT clamp.

### Is BG SyncEV Installer available on Android devices?

Currently, BG SyncEV Installer is available for iPhone and iPod devices. Support for Android may be added in future updates.

### How often is BG SyncEV Installer updated?

The app was last updated on November 18, 2024, with version 2.3.0. Updates are released periodically to improve functionality and compatibility.

### What is the age rating for BG SyncEV Installer?

BG SyncEV Installer has an age rating of 4+, making it suitable for a wide range of users.

### Does BG SyncEV Installer have ads?

No, BG SyncEV Installer does not contain advertisements, providing a clean user experience during charger setup.

### Where can I find support for BG SyncEV Installer?

Support information and contact details for the developer, Luceco Plc, can typically be found within the app's store listing or on their official website.

## Version history (last 5 releases)

### 2.3.0 — 2024-11-18

Support has now ended for this app. To set up your device, please download the Sync Energy app.

### 2.2.0 — 2024-10-17

Addition of Pro Charger set up support and minor bug fixes

### 2.1 — 2024-02-08

New support for Installer Mode and RCD Testing

### 2.0.0 — 2023-06-07

This app can now configure the Wall Charger 2 - 22kW Three Phase, in addition to existing BG SyncEV chargers.

### 1.3.0 — 2022-06-21

1. Added selection for network trype
2. Added support for DHCP on Lan
3. Added configurable IP address option
4. General bux fixes and improvments

## Apps similar to BG SyncEV Installer

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [CertSuite](https://appshunter.io/ios/app/certsuite/id1567220288) | — | Free | Utilities |
| [Rolec EV Connect](https://appshunter.io/ios/app/rolec-ev-connect/id6443904281) | — | Free | Utilities |
| [APEX EV](https://appshunter.io/ios/app/apex-ev/id6467824613) | 1.0 (2) | Free | Utilities |
| [Autel Config](https://appshunter.io/ios/app/autel-config/id1607007731) | 5.0 (3) | Free | Utilities |
| [ev.energy: Smart EV Car Charge](https://appshunter.io/ios/app/evenergy-smart-ev-car-charge/id1418569315) | 4.8 (2,524) | Free | Utilities |
| [Rolec Connect](https://appshunter.io/ios/app/rolec-connect/id6742486045) | — | Free | Utilities |

## More apps by Luceco plc

- [BG Home](https://appshunter.io/ios/app/bg-home/id1449578712)
- [Sync EV](https://appshunter.io/ios/app/sync-ev/id1528884639)
- [Luceco Platform Commissioning](https://appshunter.io/ios/app/luceco-platform-commissioning/id6446940742)
- [BG Smart](https://appshunter.io/ios/app/bg-smart/id6468932964)
- [MP EV Charging](https://appshunter.io/ios/app/mp-ev-charging/id6478916376)

All apps by Luceco plc: https://appshunter.io/developer/1449578711

## Related topics

[ev charger installation](https://appshunter.io/ios/topics/ev-charger-installation)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*