# BGE - An Exelon Company — My Account On-The-Go

> Utility account management for residential and business customers. (iPhone/iPad app by EXELON BUSINESS SERVICES COMPANY, LLC.)

- Source: https://appshunter.io/ios/app/bge-an-exelon-company/id1274170174 (this page in markdown: same URL + `.md`)
- Developer: [EXELON BUSINESS SERVICES COMPANY, LLC](https://appshunter.io/developer/1274170173)
- Category: Utilities
- Price: Free
- Rating: 4.63/5 from 66,825 App Store ratings · 344 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 162 MB
- Languages: English
- Released: 2017-09-12
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bge-an-exelon-company/id1274170174/reviews.md

## What is BGE?

BGE’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include:

· Easy sign-in with your fingerprint or “keep me signed in” option
· Effortlessly pay your bill
· Report an outage
· Check your outage status
· View the outage map
· View your bill
· Check your balance
· View your account activity
· Manage your AutoPay and Budget Billing settings
· Report your outage without signing in
· View usage data and trends
· Compare your bills
· View your bill forecast
· Set up alerts for your outage status, when your bill is ready to be viewed, upcoming payment reminders, and more
· PeakRewards Device Management

## Key features

- Easy sign-in
- Pay bills
- Report outages
- Check outage status
- View outage map
- Manage account settings
- Set up alerts

## What do users think of BGE?

Overall sentiment: negative

**Pros**

- 🚀 Easy to pay bill
- 👍 Convenient app features
- 💡 Useful for monitoring usage
- 🚀 Quick and easy bill payment

**Cons**

- 🐛 Unreliable app performance
- 🐛 Inconsistent data updates
- 🐛 Buggy and glitchy
- 🔒 Security and privacy concerns
- 💰 Fees for online payments

**Commonly reported bugs**

- Login issues and expired sessions
- Inability to view or pay bills
- Projected bill information not working
- Thermostat controls not functioning

**Most requested features**

- Ability to view detailed usage data
- Improved notification preferences
- Ability to set a default account
- Real-time data updates

## Recent user reviews (10 of 344)

All indexed reviews: https://appshunter.io/ios/app/bge-an-exelon-company/id1274170174/reviews.md

### 1/5 — Out of the roof bill

*2026-08-25, version 26.2.0*

The bills are becoming too unbearable

### 1/5 — Overcharging mfs

*2026-08-25, version 26.2.0*

All you do is overchrge for terrible service

### 5/5 — Rapidez

*2026-08-25, version 26.2.0*

Es la mejor manera de efectuar los pagos y verificar cualquier actividad en el área

### 1/5 — Freezing

*2026-08-20, version 26.2.0*

The billing part is frozen can’t pay my bill

### 1/5 — TRASH, like their service

*2026-08-19, version 26.2.0*

Power goes out, attempt to report it on a cell connection. App is clunky and over heavyweight- like think about the use case. When someone is reporting an outage, it’s over wireless.  Your app can’t be a bloated piece of garbage (it is). 

Just attempted to report an outage (the only thing I’d use this app for), and it crashes when attempting to do so. How about you invest some of the record breaking revenue into this not being an embarrassing dumpster fire.

### 1/5 — Slow and outdated.

*2026-08-18, version 26.2.0*

The app moves extremely. Doesn’t matter if your on WiFi or on Mobile Data it take minutes to load. That’s just the home page. I hope you have time to wait and make a payment because the page is going to take even longer.

### 1/5 — Impossible to log in

*2026-08-17, version 26.2.0*

I’ve never been able to log on - the app is always glitchy!!!

### 1/5 — Fees

*2026-08-16, version 26.2.0*

You keep raising cost. Your bleeding is dry.

### 1/5 — Will no recommend.

*2026-08-15, version 26.2.0*

The app makes you feel like your phone needs an update everytime and considering the amount you guys charge for gas and electricity not being able to provide a decent app to make payment is wild.

### 1/5 — App barely works

*2026-08-14, version 26.2.0*

At least every month when I log on to pay my bill the app is down.  Oh and I’m sure you understand that can be a frustrating experience.

## Frequently asked questions about BGE

### What can I do with the BGE app?

The BGE app allows you to manage your utility account on the go. You can easily pay your bill, report an outage, check the status of an outage, view your bill and balance, and manage account settings like AutoPay and Budget Billing. It also provides access to usage data and trends, bill forecasts, and allows you to set up various alerts.

### Is the BGE app free to use?

Yes, the BGE app is completely free to download and use. There are no charges associated with managing your account or accessing its features.

### Can I report an outage without signing in?

Yes, the app offers the convenience of reporting an outage even if you are not signed in to your account. This ensures you can quickly notify the company of any service disruptions.

### What kind of alerts can I set up?

You can set up a variety of helpful alerts, including notifications for your outage status, when your bill is ready to be viewed, upcoming payment reminders, and more. These alerts help you stay informed about your account and service.

### Who is the BGE app for?

The app is designed for both residential and business customers of BGE. It allows individuals and businesses to manage one or multiple accounts easily from their smartphone or tablet.

## Version history (last 5 releases)

### 26.2.0 — 2026-05-19

We're regularly updating our app to make it even better! Make sure to download the latest version to take advantage of it all.

### 26.0.0 — 2026-02-10

We're regularly updating our app to make it even better! Make sure to download the latest version to take advantage of it all.

### 25.3.2 — 2025-11-13

We're regularly updating our app to make it even better! Make sure to download the latest version to take advantage of it all.

### 25.3.0 — 2025-10-23

We're regularly updating our app to make it even better! Make sure to download the latest version to take advantage of it all.

### 25.2.0 — 2025-07-03

We're regularly updating our app to make it even better! Make sure to download the latest version to take advantage of it all.

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## More apps by EXELON BUSINESS SERVICES COMPANY, LLC

- [Pepco](https://appshunter.io/ios/app/pepco/id447665998)
- [Atlantic City Electric](https://appshunter.io/ios/app/atlantic-city-electric/id489963640)
- [Delmarva Power](https://appshunter.io/ios/app/delmarva-power/id489964338)
- [ComEd - An Exelon Company](https://appshunter.io/ios/app/comed-an-exelon-company/id519716176)
- [PECO - An Exelon Company](https://appshunter.io/ios/app/peco-an-exelon-company/id1274171957)

All apps by EXELON BUSINESS SERVICES COMPANY, LLC: https://appshunter.io/developer/1274170173

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*