# BGTOLL — user reviews > 89 indexed App Store user reviews of BGTOLL by Road Infrastructure Agency, rated 2.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/bgtoll/id1446451736/reviews - App overview in markdown: https://appshunter.io/ios/app/bgtoll/id1446451736.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 1 ## Newest reviews (16 of 89) ### 3/5 — 15 günlük vinyet seçeneği eklenmeli *2026-02-03, version 3.2.0* 15 günlük daha ekonomik vinyet seçeneği eklenmeli!!! millete hizmeti esas alın bırakın fazla para kazanmayı. ### 1/5 — Don’t use! *2025-06-21, version 3.0.0* The app took the money from the account but no vignette was delivered. Also , the car number was not in the system , so I had to purchase again. ### 1/5 — GARBAGE *2025-06-13, version 3.0.0* Upon purchasing vignette the app freezes on step 3/3 taking your money and not issuing it. Miserable retarda ### 1/5 — Не работает *2025-03-16, version 3.0.0* Списывает деньги и зависает ### 1/5 — Not working *2025-01-08, version 3.0.0* Not working at all ### 1/5 — where is my money *2024-10-19, version 3.0.0* this is a poor app!! they taken my.money ### 1/5 — Scam *2024-09-09, version 3.0.0* Does not process the payments but charges the vignette fees! Do not use it’s a scam!!! The app should be banned by Apple!!! ### 1/5 — Don’t use it *2024-08-15, version 3.0.0* If you are not interested in paying penalties, please do not use the app. ### 1/5 — Не работает *2024-07-24, version 3.0.0* Не работает ### 1/5 — Money lost *2024-07-13, version 3.0.0* They took my money without giving vignate on email.. ### 1/5 — GROSS FRAUD *2024-07-05, version 3.0.0* The country is automatically completed with Bulgaria, the client not being warned to choose the right country. I didn't choose Bulgaria, it was set automatically and I make a payment of the vignette but i was fined because I had not paid the tax, although the plate number was correct. I appealed but they are not interested in the customers problems… ### 1/5 — App crashes on select payment method *2024-05-20, version 3.0.0* Does not work. ### 2/5 — Can’t pay *2023-10-23, version 3.0.0* When I arrived at the point to make the Visa payment, the application suddenly closed… ### 1/5 — НЕ РАБОТИ ПРИЛОЖЕНИЕТО *2023-10-14, version 3.0.0* НЕ РАБОТИ, не си правете труда да го теглите ### 1/5 — Въпрос *2023-07-13, version 3.0.0* Какъв е смисъла да имаш акаунт с информация за превозните средства, като всеки път трябва да се въвеждат ръчно при покупка на винетка 🤔 ### 1/5 — не съм доволен *2023-07-11, version 3.0.0* Доста е бъгаво приложението ## Most critical reviews (10 lowest-rated) ### 1/5 — На доработку☝🏻 *2026-02-11, version 3.2.0* Не працює огляд маршруту на карті при покупкі маршрутноі карти для вантажних ### 1/5 — Тъпо приложение *2026-02-06, version 3.2.0* Изключително тъпо, бях глобен щот не работи! ### 1/5 — Very bad *2025-11-05, version 3.1.0* Frauda înșelăciune scam nu cumpărați nu downloadezi ### 1/5 — Nu merge deloc *2025-09-11, version 3.1.0* Am incercat de 3 ori sa platesc fara succes. Ramane in faza de asteptare timp de 20 min, apoi se inchide ### 1/5 — App not working properly *2025-08-17, version 3.1.0* Works properly in very rare occasions. Either crashes or gives nonsensical errors. ### 1/5 — I have paid, but no viniet were provided to me *2025-08-17, version 3.1.0* I have paid for 30 days viniet, but it was not sent to me… ### 1/5 — Fraud *2025-07-23, version 3.0.0* I paid but I did not receive the toll! ### 1/5 — FAKE *2025-07-19, version 3.0.0* Takes money and not giving the product ### 1/5 — Do not use *2025-07-14, version 3.0.0* Until this year I used everytime this app, but I tried today to purchase with it and it took my money from the account, but I did not receive anything on the email. And if I check my license plate, it is not on the system. ### 1/5 — Terrible purchase experience *2025-07-06, version 3.0.0* I purchased the vignette, the money WERE taken from my card, but did not receive the vignette or the purchase confirmation (neither in app, nor on email). When checking the vignette valability for my plate, in app and on website, says that I have no valid vignette. ## Most praised reviews (10 highest-rated) ### 5/5 — Foarte bună *2026-06-26, version 3.3.1* Văzusem recenzii foarte negative, eram gata să renunț! Aplicația funcționează foarte foarte bine! Imediat după plată poți descărca în format pdf vigneta! E 4 euro, față de 70 lei cat e pe Google! Cine nu știe s-o folosească, să plătească suplimentar! Comentariile și recenziile negative sunt pentru orbi ### 5/5 — Ok *2023-11-11, version 3.0.0* La mine a functionat bine ### 5/5 — O aplicatie foarte utila si practica !!👍 *2023-09-01, version 3.0.0* Imi pare rau de cei care nu au putut s-o foloseasca, dar la mine a functionat perfect(Iphone 13 Pro Max). Se poate intampla sa nu se incarce bine din AppStore(mai ales daca faceti acest lucru in vama unde semnalul este cu probleme) si atunci trebuie stearsa si reancarcata. Va recomand cand intrati in Bulgaria sa aveti deja platita vigneta, evitati controalele si certurile inutile cu punctele mobile de control de pe traseu(stiu caz care a platit vigneta cu 2 ore intarziere de cand a intrat in Bulgaria valabila din ziua intrarii 1 saptamana si a platit amenda 70 leva, abuz) . Aplicatia lucreaza EXCELENT, primesti email in mai putin de 1 minut(verificat de 3 ori pana acum). 👍 Folositi-o cu INCREDERE si scapati de timpul pierdut in vama si discutii inutile cu punctele de control mobile !!😉 Drum bun si vacanta placuta !!🏖️🚘☀️ ### 5/5 — Excelenta! *2022-04-23, version 3.0.0* Am cumparat 3 vignete in perioade diferite ale anului. Se poate downloada Pdf imediat dupa efectuarea platii si primesti Email in cel mult 1min. Nu am inteles celelalte comentarii, stiu cert ca foarte multi au pierdut 20-25min la vama ptr plata fizica. ### 5/5 — Worked just fine *2021-09-04, version 3.0.0* For the app worked just fine. After the payment i downloaded the confirmation, but also i received the confirmation email with an attachement. ### 5/5 — Güvenilir mi. *2020-05-31, version 3.0.0* Bu uygulama ne kadar güvenilir burdan yaptığımız işlem. Bulgar polis sisteminde tanımlanıyor mu. Yolda çevirme polisleri ile papaz olmayalım. ### 5/5 — Супер *2019-05-02, version 1.0.6* Хора има си български програмата просто си оправете телефоните. Иначе доволно много хубава работа върши. ### 5/5 — Уникално *2019-01-08, version 1.0.1* Това е най-лесния и бърз начин да закупиш или конвертираш винетка. Надявам се все повече държавни агенций да влезнат в 21 век. ### 5/5 — Nice app *2018-12-28, version 1.0.1* Finally! There is something going to e-government! I hope all servers will work normal without problem in the future. And really thanks to you gave attention to the English language to create the app. But of course you must have Bulgarian language as well because this for Bulgarians and who has non-Bulgarian using roads only for passing the country! But bravo for the app! At least we won’t busy with the document things and not waste time with waiting on the lines. Many thanks! ### 3/5 — App çok hatalı *2026-03-27, version 3.2.0* Her yerinde bag var. Ülke seçemiyorsun. Aşağıya inmiyor. Liste hep başa getiriyor. Dil seçeneği zayıf. Kıllanmak için İlerlemek mümkün değil. Tam bir çöp. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*