# BI SmartLINK > Software and secure communication tools for individuals under community supervision. (iPhone/iPad app by BI Incorporated.) - Source: https://appshunter.io/ios/app/bi-smartlink/id1068021794 (this page in markdown: same URL + `.md`) - Developer: [BI Incorporated](https://appshunter.io/developer/1016782233) - Category: Business - Price: Free - Rating: 2.78/5 from 683 App Store ratings · 71 written reviews indexed - Age rating: 4+ - Requires: iOS 17.0 · 158 MB - Languages: English - Released: 2016-04-13 - Data updated: 2026-08-22 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/bi-smartlink/id1068021794/reviews.md ## What is BI SmartLINK? BI SmartLINK is a suite of software and secure communications tools designed to be placed on a smartphone owned by a person under community supervision. The application enhances supervision and case management capabilities and increases the potential for successful program completion by providing valuable services such as calendaring appointments and connecting the client to community resources. Disclaimer: "Continued use of GPS running in the background can dramatically decrease battery life." ## Key features - Secure communications tools - Appointment calendaring - Community resource connection - Case management enhancement - Program completion support ## What do users think of BI SmartLINK? Overall sentiment: negative **Pros** - 💡 Monitoring feature is better than ankle monitor - 🚀 App works well when it functions properly **Cons** - 🐛 Frequent app crashes and malfunctions - 🔒 Security concerns with potential hacking - 👎 Inconvenient and stigmatizing design of monitoring device - 🔋 Monitoring device requires frequent replacement **Commonly reported bugs** - App not opening or logging in - Issues with camera and photo capture - Inconsistent app behavior and functionality **Most requested features** - Ability to upload documents and photos directly from library - Improved biometric login and face recognition - More reliable notification system - Better user interface and usability ## Recent user reviews (10 of 71) All indexed reviews: https://appshunter.io/ios/app/bi-smartlink/id1068021794/reviews.md ### 1/5 — “Unknown API error *2026-06-29, version 5.53.0* It shows “Unknown API error” when I try to log in. What’s wrong? ### 3/5 — can’t login *2026-06-07, version 5.53.0* I can’t login after last update,please fix it. ### 5/5 — Convenient *2026-06-04, version 5.53.0* It’s really convenient to use. ### 1/5 — Uploading docs and photos. *2026-02-14, version 5.48.1* Please you have to give users ability to upload pdf and photos directly from library. Currently you HAVE to take a photo w camera and it forces users to print physical copies. Totally negates any convenience feature could provide user. Huge headache. ### 1/5 — Bad in iPhone.. *2026-02-13, version 5.48.1* The app doesn't open since the last update ### 3/5 — PROBLEMAS RESPUESTA APP *2026-02-10, version 5.48.1* Llevo varios ciclos donde la app no me permite abrirla y cuando abre lo me permite hacer el registro , tampoco enviar mensajes , la eh desinstalado e instalado y el lo mismo , funciona después de casi más de 100 intentos abriendo h cerrando y más de 4 horas ! ### 1/5 — The application is not opening *2026-01-29, version 5.48.1* The application is not opening after since December!!!!! PLEASE FIX ### 1/5 — Bi smart link app is not working *2025-12-23, version 5.47.0* Every time i click on the app it shut itself down doesn’t even show me login and password what should i do? I think this happened after the new update ### 1/5 — The application is not opening *2025-12-18, version 5.47.0* The application is not opening after yesterday update ### 1/5 — 😕 *2025-11-05, version 5.43.0* ☹️ ## Frequently asked questions about BI SmartLINK ### What does BI SmartLINK do? BI SmartLINK is a suite of software and secure communication tools designed for individuals under community supervision. It aims to enhance supervision and case management by offering features like appointment calendaring and connecting users to community resources. ### What are the key features of BI SmartLINK? Key features include secure communication tools, appointment calendaring to help users manage their schedule, and connections to community resources. These features are designed to support successful program completion for users. ### Is BI SmartLINK free to use? Based on the provided information, the application is offered for free. There are no mentions of in-app purchases or subscription fees associated with its use. ### What is the primary purpose of this app? The primary purpose of this app is to provide individuals under community supervision with tools that aid in case management and connect them with essential community resources. This aims to increase the likelihood of successful program completion. ### Does the app use GPS? Yes, the app utilizes GPS. The description includes a disclaimer stating that continued use of GPS running in the background can dramatically decrease battery life. ## Version history (last 5 releases) ### 5.53.8 — 2026-06-30 General enhancements. ### 5.53.0 — 2026-06-03 Bug fixes and general enhancements. ### 5.51.5 — 2026-04-30 Bug fixes and general enhancements. ### 5.50.0 — 2026-03-11 General enhancements. ### 5.48.1 — 2026-01-26 Bug fixes and general enhancements. ## Apps similar to BI SmartLINK | App | Rating | Price | Category | | --- | --- | --- | --- | | [Infovisa Client Conference](https://appshunter.io/ios/app/infovisa-client-conference/id1580812080) | — | Free | Business | | [Eighty6 Shop](https://appshunter.io/ios/app/eighty6-shop/id1587187340) | 5.0 (1) | Free | Business | | [Focus Building Inspections](https://appshunter.io/ios/app/focus-building-inspections/id1587251620) | — | Free | Business | | [Krishna Bullion](https://appshunter.io/ios/app/krishna-bullion/id1589772140) | — | Free | Business | | [Trade Free](https://appshunter.io/ios/app/trade-free/id1582525640) | — | Free | Business | | [Esupl POS](https://appshunter.io/ios/app/esupl-pos/id1579242840) | — | Free | Business | ## More apps by BI Incorporated - [TotalAccess Mobile](https://appshunter.io/ios/app/totalaccess-mobile/id1148703423) - [BI Notifi](https://appshunter.io/ios/app/bi-notifi/id1631218379) - [BI TotalAccess](https://appshunter.io/ios/app/bi-totalaccess/id6477209007) - [BI Tech Forum](https://appshunter.io/ios/app/bi-tech-forum/id6743806667) All apps by BI Incorporated: https://appshunter.io/developer/1016782233 ## Related topics [bi smartlink](https://appshunter.io/ios/topics/bi-smartlink) · [SmartLink](https://appshunter.io/ios/topics/smartlink) · [ibidoni](https://appshunter.io/ios/topics/ibidoni) · [smartlinx go](https://appshunter.io/ios/topics/smartlinx-go) · [smartlink security](https://appshunter.io/ios/topics/smartlink-security) · [smartlink go](https://appshunter.io/ios/topics/smartlink-go) · [smartlink plus](https://appshunter.io/ios/topics/smartlink-plus) · [byapp](https://appshunter.io/ios/topics/byapp) · [conecta santa luzia](https://appshunter.io/ios/topics/conecta-santa-luzia) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*