# BIBD Mobile > Mobile banking app for account management, transfers, bill payments, and top-ups. (iPhone/iPad app by BIBD.) - Source: https://appshunter.io/ios/app/bibd-mobile/id574376231 (this page in markdown: same URL + `.md`) - Developer: [BIBD](https://appshunter.io/developer/574376234) - Category: Finance - Price: Free - Rating: 2.36/5 from 188 App Store ratings · 95 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 77 MB - Languages: English - Released: 2012-11-15 - Data updated: 2026-08-29 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/bibd-mobile/id574376231/reviews.md ## What is BIBD Mobile? BIBD Mobile offers you a convenient and safe way to perform your everyday banking needs direct from your IPhone or IPad. With an array of features similar to BIBD Online, BIBD Mobile is the perfect mobile banking Application [App] to have whenever and wherever you are. This downloadable mobile App comes with an enhanced user interface and is optimised for your IOS device, Features include: ● Make enquiries on your account balances in your Current, Savings, investment, Financing and Credit Card accounts; ● View transaction history and get up-to date information; ● Transfer money between BIBD accounts, locally within other banks in Brunei and also internationally; ● Pay Bills for all major merchants in Brunei including your BIBD credit cards; ● Perform Instant Electricity (DES) and Mobile (DST) & (Progresif) Top-ups; ● Inquire about latest foreign currency exchange rates; and ● View latest BIBD news and promotions. ● Mobile Chat. Registration to BIBD Mobile is simple and hassle-free, without the need to visit a branch and sign any forms. Simply download the BIBD Mobile Application, provide your ATM/Debit Card number along with PIN and follow the simple steps to register yourself online. If you are already a BIBD internet banking user, simply use your existing username and Internet PIN along with the hardware token to start using BIBD Mobile. For even more convenience, simply create a mobile password that can be used in place of your hardware token. With BIBD Mobile, you can now manage your finances whenever and wherever you are. -------------------------- Powered By Silverlake ## Key features - Account balance inquiries - Transaction history viewing - Money transfers (local & international) - Bill payments - Instant top-ups (electricity, mobile) - Currency exchange rates - Mobile chat ## What do users think of BIBD Mobile? Overall sentiment: negative **Pros** - ✅ Convenient for basic banking - 👍 Easy to use (historically) - 💡 24/7 chat with agent **Cons** - ❌ Biometric login issues - ❌ Frequent app crashes - ❌ Slow performance - ❌ Outdated interface - ❌ OTP delays/failures - ❌ Reinstall required often - ❌ Device binding problems - ❌ Inconsistent login - ❌ Poor UI/UX design - ❌ Not full screen on iPhones **Commonly reported bugs** - App crashes frequently - Biometric login not working or locking - OTP not received or delayed - App requires repeated reinstallation - Device binding issues preventing login - Login errors after biometric scan - Quickpay fails to launch camera - App stuck on loading screen - App crashes after update - Cannot log in after phone format - OTP issues causing delays - Cannot delete favorite accounts - Cannot enable notifications for OTP - OTP received is invalid - Device is marked as invalid for unenrol biometrics - Face detection not working - Minimum due not visible after update - Fingerprint scan error - Multiple login notifications sent - App not full screen on iPhone X and newer - Sluggish operations after update - OTP password not received - Incorrect login after successful Face ID attempt - App says 'multiple log in' - App says 'no internet connection' despite good connection - Cannot do payments or transfers - App stuck on loading circle - App auto-outs on launch - Keyboard not pressable - Some pages stuck on screen - Biometric login takes too long - Quickpay slow and too many steps - App not optimized for new iPhone design - Login fails after Face ID - Biometric scan only works 1-2 times before needing reinstall - Maximum attempts exceeded error - Error too many http directs - Lost network connection errors - App crashes on iPad 4 after update - Voiceover not reading 'select account' section - User already logged in error after password entry - Transactions cannot be made - Takes forever to load each part - Cannot do payments since iOS 8 update - Forgot user ID issue, cannot re-register **Most requested features** - Improve iOS accessibility for blind users - Update app interface to be modern - Add notification for money deposits - Allow editing of favorite bank accounts - Full screen display on newer iPhones - Add Face ID unlock feature - Support landscape mode - Add B-Mobile top up online purchase - Display account owner name during transfers - Implement automatic fund transfer with account owner query - Add financing payment option - Add favorite list option for transfers ## Recent user reviews (10 of 95) All indexed reviews: https://appshunter.io/ios/app/bibd-mobile/id574376231/reviews.md ### 1/5 — Not friendly for iphone user blind person *2026-03-31, version 3.9.15* Please make a bibd app is acessible for blind user in ios.This app only more acessible in android phone but not in apple. ### 1/5 — Unreliable app *2026-03-19, version 3.9.15* Always crash and my biometric always dont work which result in me having to download the app repeatedly. No wonder it stays a local bank. Poor service and staff very unknowlegable . Only pro is staff is friendly and willing to help ### 2/5 — Always reinstall *2025-12-24, version 3.9.15* Very tedious. Keep asking to reinstall when there is problem. And the problem is not user problem but more of app problem. Thought having biometric sign in and all would make it convenient but it seems not. Hopefully they will fix the problems on not having to reinstall when service is not available and etc ### 1/5 — Mobile password lock *2025-10-29, version 3.9.15* Bah gila tu,tau ku kali password ku napa ya slah balik balik atu?gileh balikkan tah biometric ah.Malas ku kan call kmu ### 1/5 — TOP BANK?? EMBARRASSING *2025-10-27, version 3.9.15* Interface tahun 2000an Not even a notif kalau ada duit masuk? Ugh ### 2/5 — Sluggish after 18.6.2 *2025-09-08* Apps lost the biometric login, and required deleting and redownloading to get it working again. Then steps taken to reenrol biometric. Did not save that setting and login in again required manual input. Operations also sluggish now when getting into other sub menus. ### 1/5 — quickpay fail *2025-08-19, version 3.9.14.1* quickpay fails to launch camera. Happens quite frequently. Is there a way to 0 star this terrible app? ### 1/5 — Interface *2025-02-03, version 3.9.12* Same interface for past 10 years. No effort to improve ### 1/5 — Biometric *2025-01-28, version 3.9.12* My suddenly OTP doesnt work, fircing ne to use Biometric, and the case diesnt resolve after so many phone calls ### 1/5 — biometrics locked *2025-01-15, version 3.9.12* should have call this bank israhell brunei darussalam. ## Frequently asked questions about BIBD Mobile ### What can I do with BIBD Mobile? BIBD Mobile allows you to perform everyday banking tasks such as checking account balances for current, savings, investment, financing, and credit card accounts. You can also view transaction history, transfer money locally and internationally, pay bills for major merchants, perform instant top-ups for electricity and mobile services, inquire about foreign currency exchange rates, view news and promotions, and use mobile chat. ### How do I register for BIBD Mobile? Registration is simple and can be done online without visiting a branch. Download the app, provide your ATM/Debit Card number and PIN, and follow the online steps. If you are already a BIBD internet banking user, you can use your existing username and Internet PIN along with your hardware token, or create a mobile password for easier access. ### Is BIBD Mobile free to use? Yes, the BIBD Mobile application is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description, indicating it is a free service for customers. ### What devices is BIBD Mobile compatible with? BIBD Mobile is optimized for iOS devices, specifically mentioning compatibility with iPhone and iPad. The app has an enhanced user interface and is designed to work seamlessly on these Apple products. ### What are the main benefits of using BIBD Mobile? The primary benefits include convenient and safe access to your everyday banking needs from anywhere, anytime. It offers a comprehensive set of features similar to online banking, including easy fund transfers, bill payments, and instant top-ups, all accessible through an enhanced user interface on your iOS device. ## Version history (last 5 releases) ### 3.9.16 — 2026-05-21 What's updated in BIBD NEXGEN Wallet: - Performance Enhancements. - Bug Fixes. ### 3.9.15 — 2025-08-20 Unified Smart Metering System (USMS): BIBD NEXGEN now supports top-ups for USMS Prepaid Electric and Water Meters in various denominations. ### 3.9.14.1 — 2025-05-23 Online Telegraphic Transfers (OTT) & Interbank Transfers (IBT): Our Telegraphic Transfers (OTT) and Interbank Transfers (IBT) are updated for better functionality and usability ### 3.9.14 — 2025-05-11 Online Telegraphic Transfers (OTT) & Interbank Transfers (IBT): Our Online Telegraphic Transfers (OTT) and Interbank Transfers (IBT) are updated for better functionality and usability. ### 3.9.12 — 2024-08-14 What's updated in BIBD NEXGEN Wallet: - Performance Enhancements. - Bug fixes. ## Apps similar to BIBD Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [S PAY GLOBAL](https://appshunter.io/ios/app/s-pay-global/id1250845042) | 1.9 (9) | Free | Finance | | [SC Mobile Brunei](https://appshunter.io/ios/app/sc-mobile-brunei/id1225044428) | 3.3 (14) | Free | Finance | | [Olive Pro](https://appshunter.io/ios/app/olive-pro/id1642247185) | 3.3 (55) | Free | Finance | | [TAIBVX](https://appshunter.io/ios/app/taibvx/id1587889010) | 2.4 (73) | Free | Finance | | [Olive Quant](https://appshunter.io/ios/app/olive-quant/id6447738786) | — | Free | Finance | | [Touch ‘n Go eWallet](https://appshunter.io/ios/app/touch-n-go-ewallet/id1344696702) | 4.7 (4,547) | Free | Finance | ## More apps by BIBD - [ProgresifPAY](https://appshunter.io/ios/app/progresifpay/id1373113333) - [BIBD Biznet Mobile](https://appshunter.io/ios/app/bibd-biznet-mobile/id1421598818) All apps by BIBD: https://appshunter.io/developer/574376234 ## Related topics [bruhealth](https://appshunter.io/ios/topics/bruhealth) · [biib](https://appshunter.io/ios/topics/biib) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*