# BicikeLJ Official — user reviews

> 7 indexed App Store user reviews of BicikeLJ Official by JCDecaux, rated 4.60/5 from 62 ratings.

- Source: https://appshunter.io/ios/app/bicikelj-official/id1509893465/reviews
- App overview in markdown: https://appshunter.io/ios/app/bicikelj-official/id1509893465.md
- Rating breakdown: 5★ 53 · 4★ 2 · 3★ 2 · 2★ 0 · 1★ 5

## Most critical reviews (7 lowest-rated)

### 1/5 — Their system error cost us €51

*2022-10-02*

Me and my girlfriend used the service once, and a month later we had a bad surprise of the bill of €51 on my girlfriend’s credit card and €2 for mine. We only used the bike for 30 mins which was supposed to be only €1 for the subscription. We contacted the customer service and they rudely told us “you have agreed to our terms and conditions which means you are responsible to pay for this amount.” That’s quite unforgiving considering how glitchy their bike system is overall. When we were at the bike station, another local guy asked us for help because he supposedly released a bike but someone else released the same bike which she had already driven off. His account was charged for someone else’s ride and he couldn’t use the account to release another bike because the account was technically in use. He called the service and nobody answered the phone. Too much hassle and super unreliable system they have.

### 1/5 — Impossible to activate

*2022-07-26*

Tried multiple credit cards. Everything denied. It’s time creating a profile etc. I’ll need to be able to use it

### 4/5 — Weekly Subscription

*2023-06-19*

Hi,

How can I cancel my weekly subscription?
Is this going to charge me every week or I have to buy it every week? I dont see the option in the app to cancel this subscription. 

Anyway the app is cool. 

Thanks

### 5/5 — Family friendly?

*2025-08-14*

It could be good to develop a family friendly application when we want to release several bikes at the same time

### 5/5 — Cheap and easy to setup

*2024-07-23, version 2.0.0*

The bikes are fine and cheap. There are a lot of stations around the city

### 5/5 — You are doing God’s work

*2024-07-23, version 2.0.0*

I am absolutely in love with this system. I came to visit Ljubljana and I forgot I have a car. Rides under 1 hour are basically free, there are parkings everywhere, bike lanes to everywhere you might want to go and the bikes work great.

I love this application, the infrastrcture and the people that made it reality

### 5/5 — €1 a week / park stations everywhere

*2023-08-24*

Can’t believe this only costs €1. Could ride all around the city and find parking spots everywhere. App works seamlessly. Recommend getting the app rather than waiting for the self serve machines

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*