# Bicycle Health

> Digital platform for online Medication for Addiction Treatment (MAT) for Opioid Use Disorder. (iPhone/iPad app by Bicycle Health.)

- Source: https://appshunter.io/ios/app/bicycle-health/id1560854220 (this page in markdown: same URL + `.md`)
- Developer: [Bicycle Health](https://appshunter.io/developer/1560854222)
- Category: Medical
- Price: Free
- Rating: 3.60/5 from 166 App Store ratings · 72 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.4 · 299 MB
- Languages: American English
- Released: 2021-04-01
- Data updated: 2026-09-01
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/bicycle-health/id1560854220/reviews.md

## What is Bicycle Health?

Bicycle Health is a digital health start-up that offers online Medication for Addiction Treatment (MAT) for individuals with Opioid Use Disorder.  

The Opioid Epidemic is a systemic problem - millions of Americans are physically dependent on Opioids but only 10% of Americans have access to treatment. Bicycle Health is addressing this gap by offering personalized, affordable, and confidential treatment with the goal of helping individuals take back control of their lives.  

What we provide

Medication Management: A licensed provider will perform a via video call assessment and prescribe Buprenorphine - Naloxone, if appropriate and help taper it down over time. 

Counseling: Patients often have co-occurring depression, anxiety, trauma, etc. Our mental health providers have 1-1 video calls with patients to support their behavioral health needs.

Support Groups: Our free Support Groups offer a platform for patients to share their journeys with others, support others, and reflect on ways to achieve emotional growth.

Care Coordination: Through constant communication, our health coaches help patients navigate treatment and life changes as a partner, mentor, and support system.

Our Difference:

We don’t take a ‘one size fits all’ approach. Our philosophy is centered around harm reduction - we cater care plans to meet each patient at their point of need.

Same day appointments. Patients can start our program as soon as they are ready. 

We outreach to your patients. Just call, text, or email us if a patient or someone you know is in need of treatment. We will take care of the rest.

Easy access. Patients can reach their doctor anytime, anywhere via text, chat, email, video, or phone and get a response within minutes.

Affordable care. We accept United, Medicare, Cigna, Aetna, and Blue Shield of California (PPO). We also offer a self pay rate of $199/month.


Progress and Outcomes: We have been live since Jan 2019, with positive outcomes:

-2,000+ patients served across the U.S. We are launching in new states weekly - check with us to see if we are available in your region!
-85% abstinence in drug use
-60% improvement in motivation, depression, and patient stress.

Our Technology: 

The Bicycle Health mobile application is the primary treatment portal for our patients. Our patients can use our application to conduct video visits with their provider, view and reschedule upcoming appointments, view prescriptions and request refills, access treatment documents, submit toxicology screens, modify billing preferences, and communicate with our care team via secure messaging. 

For more information and patient resources, please visit our website at: https://www.bicyclehealth.com/

NOTE: Our application on its own is not intended to provide medical advice; rather, it is designed to communicate the guidance of your medical provider. Please always follow the direction of your medical provider before making medical decisions.

## Key features

- Online Medication Management
- Virtual Counseling Sessions
- Support Group Access
- Care Coordination
- Prescription Refills
- Secure Messaging

## What do users think of Bicycle Health?

Overall sentiment: mixed

**Pros**

- 🚀 Convenient telemedicine access from home
- 👨‍⚕️ Compassionate and understanding medical providers
- 💬 Daily support groups and peer support available
- ⏱️ Quick appointment scheduling and same-day availability
- 📱 User-friendly app interface
- 🤝 Non-judgmental treatment approach
- 💰 Insurance coverage options available
- 🔄 Flexible treatment on patient's terms and pace
- 📞 Responsive staff and quick problem resolution
- ✅ Effective medication management for addiction recovery

**Cons**

- 💳 Hidden fees and unexpected billing charges
- 📞 Poor customer service response times
- 🚫 Difficult communication within app
- ⚠️ Medication management issues and cold turkey discontinuation
- 💸 Expensive without insurance coverage
- 🔄 Inconsistent provider quality and frequent provider changes
- 📋 Excessive hoops and compliance requirements
- ❌ Inability to reach human representatives
- 🔐 Unauthorized repeated billing attempts
- 📱 App glitches and technical issues

**Commonly reported bugs**

- App update glitches preventing appointment rescheduling
- Meeting timer not displaying correctly
- Login access issues
- Chat response delays and notification failures
- Pharmacy communication failures
- App crashes and freezing
- Document viewing issues

**Most requested features**

- Multi-month prescription options to reduce appointment costs
- Better in-app communication system
- Improved billing transparency and clearer fee disclosure
- Faster customer service response times
- Direct human support accessibility
- Better app stability and bug fixes
- Clearer insurance coverage information upfront

## Recent user reviews (10 of 72)

All indexed reviews: https://appshunter.io/ios/app/bicycle-health/id1560854220/reviews.md

### 5/5 — The Best

*2026-05-11, version 1.16.26*

I love Bicycle Health and the people and honestly everything about it!

### 1/5 — A Huge Hassle

*2025-12-26, version 1.16.12*

While Bicycle Health appears to be a fairly seamless way to obtain treatment, there are constant hoops to jump through. I think my counselor, Perla, is a former parole officer.  In addition to the poor bedside manner, I was over-charges by Bicycle Health.  The company refuses to rescind the bill.

### 5/5 — Life changing!

*2025-11-24, version 1.16.12*

Saved my life.

### 1/5 — In it for the money only

*2025-11-22, version 1.16.12*

Avoid these crooks. Insurance use to cover. Now it doesn’t. I pay $250 a month. I missed my appt. And theres no openings for 13 days. So they think its for us to with out ur meds and be sick. What about my Dr who is late all the time for appt. And sometimes cancels the appt  an hour before my appt. Is she given a late fee?

### 5/5 — My experiences

*2025-10-22*

I have been with bicycle for about a year now , and I have nothing but good things to say about them, every time I have had any issue  and needed help I have gotten in contact with them, they have worked with me and helped me out immediately everyone has been very nice and very helpful if you are struggling and need help, this is the perfect place to get that. I highly recommend it as long as u do what is needed they will be very accommodating and helpful.

### 1/5 — Lies about pricing

*2025-08-23, version 1.16.8*

This app is something to tread carefully with. They lie about the price, and don’t actually inform you of fees you’re racking up. I discovered this after trying to see documents on the app, that I had racked up close to $1300 in about a month of using this service. It was marketed as $35 a month….this isn’t my pharmaceutical prices, those were paid separately, they’re billing you and hiding it.

### 2/5 — Billing Issues

*2025-07-20*

If you were considering MAT I would highly recommend you go with a different company besides bicycle health I have had nothing but problems with their financial and billing department from the beginning. I have no idea what their issue is why they can’t get their financial department straight, but I have had tons of problems the entire time. I constantly have to call to address billing issues and their representatives are never able to solve the problem. It’s always some huge drawn out ordeal. 
Try a different company. There are tons of other ones out there.

### 5/5 — Many Paths

*2025-07-18, version 1.16.5*

I have been struggling with my addiction since I was 17 years old. I was in and out of rehabs since I was 30. I was unable to understand that addiction was more than my drug use. I was miserable most of the time. When I was 40 I went into rehab and they talked to me about Suboxone. This medication along with therapy and meetings, and my willingness to do the work on myself was a pivotal factor in me getting better. I still relapsed and it got worse. July 17, 2017, I was so low and a shell of the person I was. I was going to meetings, but comparing out! I finally realized “I” was the problem. Drug use was the most obvious symptom. I sat my butt in the chair at meetings and listened.By now I had been on medication a long time and my life was getting better. The problem for me was the provider was just prescribing the MAT and doing a drug screen. Then they would go find something else to do and I would have to find another provider. 15 months ago, my former provider left the practice and gave me a few numbers for MAT programs, Bicycke Health was one of them. I liked the idea of the program being on line., so I registered. My life from that moment has sky rocketed forward. The Peer support are angels. I have never been in a group where I felt I was not heard.  I feel supported in my journey and today i can say I love myself. Through the peer support at Bicycle, and the Medical providers and my provider, Tarrah is so kind, compassionate, and present while I’m speaking, I feel like I never had this kind of support in my life. This time, I’m sticking and staying right here. Bicycle Health is my pathway to recovery.

### 3/5 — Did not help

*2025-07-15, version 1.16.5*

I applied for my husband at the time. He was a drug user. He had implied that suboxone helped ease the want for explicit drugs. I could not relate to him at the time. Now after 5 years I have to take them as well. #lessonlearned

### 2/5 — Bots

*2025-07-08, version 1.16.4*

The groups and providers or gold, the platform and the bots and the shift that telemedicine has made to cutting the wages of their providers. Will be leaving for turnkey service. After 4 years, peace out

## Frequently asked questions about Bicycle Health

### What is Bicycle Health?

Bicycle Health is a digital health platform offering online Medication for Addiction Treatment (MAT) for individuals with Opioid Use Disorder. It aims to provide accessible, affordable, and confidential treatment options to help people regain control of their lives.

### What services does Bicycle Health offer?

The app facilitates medication management with licensed providers prescribing Buprenorphine-Naloxone, virtual counseling for co-occurring mental health needs, access to free support groups, and care coordination through health coaches.

### How much does Bicycle Health cost?

Bicycle Health accepts major insurance providers like United, Medicare, Cigna, Aetna, and Blue Shield of California (PPO). For those without insurance, a self-pay rate of $199 per month is available.

### Who is Bicycle Health for?

This app is designed for individuals who are physically dependent on opioids and are seeking treatment for Opioid Use Disorder. It caters to those who may have difficulty accessing traditional in-person treatment options.

### How does the app work for treatment?

The mobile application serves as the primary treatment portal. Patients can use it to conduct video visits with providers, manage appointments, request prescription refills, submit toxicology screens, and communicate securely with the care team.

## Version history (last 5 releases)

### 1.16.34 — 2026-08-19

Support Group Improvements

### 1.16.33 — 2026-08-03

Bug fixes

### 1.16.31 — 2026-07-15

- Improvements

### 1.16.30 — 2026-07-06

- Bug fixes
- Enhance Accessibility
- UI improvements

### 1.16.29 — 2026-06-15

Bug fixes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*