# Big Chicken Restaurant > Restaurant loyalty program for earning rewards and mobile ordering. (iPhone/iPad app by BC Restaurant LV, LLC.) - Source: https://appshunter.io/ios/app/big-chicken-restaurant/id1444790785 (this page in markdown: same URL + `.md`) - Developer: [BC Restaurant LV, LLC](https://appshunter.io/developer/1444790784) - Category: Food & Drink, Lifestyle - Price: Free - Rating: 4.80/5 from 1,320 App Store ratings · 23 written reviews indexed - Age rating: 4+ - Requires: iOS 17.0 · 74 MB - Languages: American English - Released: 2020-09-02 - Data updated: 2026-08-27 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/big-chicken-restaurant/id1444790785/reviews.md ## What is Big Chicken Restaurant? Welcome to Big Chicken Rewards! Our loyalty program is all about sharing Big Fun with you for enjoying the sandwiches, tenders, and shakes you love. You’ll earn Bok Bucks for every purchase made and get rewarded with free chicken, swag, and experiences. App Features Include: 1. Exclusive Rewards and Offers: Only available to Big Chicken Rewards members. 2. Easy Mobile Ordering: Skip the lines and order ahead with just a few taps. Access your favorites easily or try something new. You choose your preferred dining method - dine-in, take out, or delivery. 3. Earn Bok Bucks. For every $1 spent, you’ll earn 10 Bok Bucks that can be redeemed in our Rewards Marketplace. Terms and conditions apply. Founded in 2018, Big Chicken is backed by a dream team of partners; JRS Hospitality, Authentic Brands Group, and Hall of Fame basketball star Shaquille O’Neal. Big Chicken fuses O’Neal’s home-cooked childhood favorites with today’s trending flavors. From crispy chicken sandwiches and tenders to Cheez-It® crusted mac n’ cheese and hand-crafted ice cream shakes, each menu item tells a story all while offering guests an inside look into the life and personality of Shaquille O’Neal. ## Key features - Earn Bok Bucks on purchases - Exclusive member rewards and offers - Skip the line with mobile ordering - Order for dine-in, take-out, or delivery - Redeem points in Rewards Marketplace ## What do users think of Big Chicken Restaurant? Overall sentiment: negative **Pros** - 👍 Good service and staff - 👍 Good food and logistics **Cons** - 🐛 Rewards program issues - 🐛 App not user-friendly - 🐛 Missing menu items in app - 🐛 App not working properly - 🐛 Inconsistent customer experience **Commonly reported bugs** - Cannot order chicken tender combos - Cannot earn points with Discover card - App never loads **Most requested features** - Add no-salt option for fries in combo meals - Add all locations to the app ## Recent user reviews (10 of 23) All indexed reviews: https://appshunter.io/ios/app/big-chicken-restaurant/id1444790785/reviews.md ### 4/5 — Pouring out my heart to Shaquille O’ Neal *2026-06-21* I was there at the big chicken in Renton. He was taking pictures there with everyone and I was about to meet him. I was right on the cusp of meeting greatness, but he cut off the pictures 5 minutes early. I fell to the floor and started weeping. I couldn’t move. Was I the problem? Was I not a big enough fan? No it couldn’t be, I dedicated myself to shaq for years. Shaq, why did you leave me out in the rain. Why? WHYYY? The foods pretty good too. ### 1/5 — Frustrating Rewards Program *2025-12-18, version 46.0.0* My family & I enjoy the food but rewards program is a bit difficult as far as redemption. You don’t use a phone # or email and there’s no QR code to scan. Also earning is linked to a credit card/debit card so if you pay a different way you have to submit your receipt afterwards. ### 1/5 — Terrible app, overpriced food *2025-06-02* This app was made in an afternoon, every “feature” is just thrown together and nothing works! ### 1/5 — Can’t order chicken tender combos *2025-03-09* When I attempt to order through the app - chicken tenders will not add to the cart in a combo. It only adds 3.00 to the cart instead of the correct amount. The people at the store had no idea the app isn’t working so not sure if it is just mine or what. It is the current version. I made sure it was updated. ### 5/5 — Staff *2025-01-29* Outstanding service and staff ### 5/5 — Logistics *2025-01-09* Good food, good service and good people. ### 4/5 — App Difficult *2024-12-11* The app was difficult to ### 4/5 — No salt on combo meal *2024-11-10* Please add no salt for fries on app for combo meals. ### 5/5 — Richmond Big Chicken *2024-11-07* Josh was nice and got my order down quick with some nice suggestions and provided well-mannered service throughout. Definitely coming back regularly! ### 1/5 — Can’t earn points with Discover *2024-10-12* Can’t earn points with Discover card. Also you have to save your credit card to earn points. I can’t think why I have to upload personal information to another website that could miss handle it. ## Frequently asked questions about Big Chicken Restaurant ### What does the Big Chicken Rewards app do? The app allows you to join the Big Chicken loyalty program to earn rewards for your purchases. You can also use it to order food ahead for dine-in, take-out, or delivery, and access exclusive offers. ### How do I earn rewards? You earn Bok Bucks for every purchase made through the app. For every $1 spent, you'll earn 10 Bok Bucks. These can then be redeemed in the app's Rewards Marketplace for free chicken, swag, and experiences. ### Is the app free to use? Yes, the app is free to download and use. There are no upfront costs to join the loyalty program or to place orders. ### What kind of food can I order? The app features Big Chicken's menu, which includes crispy chicken sandwiches, tenders, and hand-crafted ice cream shakes. The menu also offers items like Cheez-It® crusted mac n’ cheese. ### Can I order for delivery? Yes, the app supports mobile ordering for dine-in, take-out, and delivery. You can choose your preferred dining method when placing your order. ## Version history (last 5 releases) ### 58.0.0 — 2026-08-22 We update the app regularly to make it shinier! Keep it updated to take advantage of the latest features and improvements. - This version contains small bug fixes and performance improvements. • Like the app? Leave us a good rating! • Questions? Email us at support@thanx.com ### 57.0.0 — 2026-08-16 We update the app regularly to make it shinier! Keep it updated to take advantage of the latest features and improvements. - This version contains small bug fixes and performance improvements. • Like the app? Leave us a good rating! • Questions? Email us at support@thanx.com ### 56.0.0 — 2026-08-15 We update the app regularly to make it shinier! Keep it updated to take advantage of the latest features and improvements. - This version contains small bug fixes and performance improvements. • Like the app? Leave us a good rating! • Questions? Email us at support@thanx.com ### 55.2.0 — 2026-08-13 We update the app regularly to make it shinier! Keep it updated to take advantage of the latest features and improvements. - This version contains small bug fixes and performance improvements. • Like the app? Leave us a good rating! • Questions? Email us at support@thanx.com ### 54.1.1 — 2026-08-05 We update the app regularly to make it shinier! Keep it updated to take advantage of the latest features and improvements. - This version contains small bug fixes and performance improvements. • Like the app? Leave us a good rating! • Questions? 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*