# Big Finish Audiobook Player — user reviews > 279 indexed App Store user reviews of Big Finish Audiobook Player by Hughes Media, rated 4.80/5 from 2,634 ratings. - Source: https://appshunter.io/ios/app/big-finish-audiobook-player/id916775545/reviews - App overview in markdown: https://appshunter.io/ios/app/big-finish-audiobook-player/id916775545.md - Rating breakdown: 5★ 2,334 · 4★ 219 · 3★ 42 · 2★ 11 · 1★ 28 ## What do users think of Big Finish Audiobook Player? Overall sentiment: positive **Pros** - 🚀 Convenient access to audio dramas - 👍 Smooth playback experience - 🎨 Excellent audio quality - 📚 Vast library of content - 💻 Easy to use and navigate **Cons** - 🐛 Occasional crashes and download issues - 🔍 Limited search and organization features - 💰 Expensive content - 🔒 Difficulty accessing account and purchases - 🗑️ Inability to delete downloaded content **Commonly reported bugs** - Inconsistent download behavior - Compatibility issues with older devices - Login and account management problems **Most requested features** - In-app purchasing and browsing of content - Ability to mark episodes as listened - Improved sorting and filtering options - Streaming playback instead of downloads - Syncing of playback progress across devices ## Newest reviews (12 of 279) ### 4/5 — Excellent content. *2026-08-23* The audio plays are excellent. The quality of the writing and acting (and calibre of actors they employ) is superb. The stories are really immersive and targeted more to adults than the most recent tv series. The app can be glitchy though. You have to sign out and back in again to access new stories you’ve bought and quite frequently I get an error message when I do this (I couldn’t login this last night or this morning, so reinstalled the app). Now I can log in, but the purchases keep disappearing. Random glitchiness! ### 2/5 — New App has too many bugs *2026-07-29, version 2.7.2* The new app was not beta tested enough before it was rolled out. iPhone and android users are having extreme difficulties with it. If you have an iPod 7 or lower, it won’t even work anymore. Not overly impressed with an otherwise great service. ### 3/5 — Bummed *2026-07-23, version 2.7.2* Adding my experience that I’m currently getting no thumbnails, and I can’t download any of my purchases. I liked the app when it worked but it currently does not. ### 2/5 — New Update is Bad *2026-07-20, version 2.7.2* New update does not show thumbnails. Fails to update recent purchases. Can’t download things on it. ### 3/5 — Update glitch *2026-07-18, version 2.7.2* I can’t seem to download anything, the images won’t load, and it won’t refresh whenever I pull down the screen. ### 2/5 — Needs Work *2026-07-17, version 2.7.2* It's great to have an app for all the Big Finish tales, but this still feels like it’s lacking. No way to log stories you've listened to, it crashes a LOT, feels clunky... I hope it gets the improvements it needs ### 2/5 — Fantastic *2026-07-14, version 2.7.2* Was an Excellent app …. Can not download any of my purchases ### 3/5 — App not working properly on iPad though ok on iPhone *2026-07-12, version 2.7.2* Normally I'd give this five stars but the iPad app crashes as soon as one swipes to look at purchases. The iPhone app works fine. Hope it can be fixed soon. ### 3/5 — New version glitch? *2026-07-05, version 2.7.2* Seems to be a glitch with this new version, where the thumbnails for episodes are not appearing. Also, the app lacks an easy way to queue episodes up (or at least not an easily findable one) ### 4/5 — Reported bug fixed. *2026-07-04, version 2.7.2* Updated app has fixed the sync bug. However several audiobooks now show chapters rather than each full story & some extras are missing - a story had a feature which combined the episodes into a re-edited complete version but this is now missing. ### 1/5 — Update useless *2026-07-04, version 2.7.2* Yet again the update is a disaster. We were warned that we’d lose what was already downloaded into the app. That’s fair enough. But now it won’t even show purchased content never mind actually download it ### 3/5 — There’s a glitch- please fix (again) *2026-07-02, version 2.7.1* I love Big Finish. You guys are brilliant. However, there’s a weird problem with the Big Finish app. Occasionally, when you add a boxset to a playlist or a cue, a given story in the boxset either doesn’t show up or is replaced with something else. A: if you add The Paternoster Gang: Heritage 2 to a playlist or cue, the first story in the boxset, Dining with Death, just doesn’t show up. It used to be replaced with a free sample of The Silurian Candidate: Part 1, but once I removed that from my library, Dining with Death just wouldn’t show up at all. B: UNIT: Incursions, when added to a cue or playlist, replaces the first story, The Dalek Protocol, with The Ninth Doctor: Ravagers: Sphere of Freedom. Yes, I own this, so this bug isn’t giving me free Big Finish. C: Classic Doctors New Monsters: The Stuff of Nightmares: The House that Hoxx Built becomes Ravagers: Food Fight, from the same boxset as Sphere of Freedom. To clarify, I can still listen to these stories by playing them from the boxset menu, just not in a playlist or cue. Updateeeee: This was from before the new website. So I just got Dark Gallifrey: The War Master (brilliant btw; loved the Unbound Doctor appearances), and I added it to my Dark Gallifrey playlist. Morbius 1 2 and 3 and War Master 1 and 3 can be added to a playlist. War Master Part 2, when I try to add it, is replace by Last of the Titans. Yes, that one Seventh Doctor freebie. There are more examples. In The Eighth Doctor and Lucie Miller Series 2, the first story, Dead London, just will not go in playlists. And when I add it to a cue it just crashes the app. I can play it by going to the boxset and clicking on it, but I keep having this problem and I’m really hoping you can fix it. Just imagine, as Mr. Briggs loves to say. Secondary update: On other devices, these problems do not occur. Only on that particular device do these particular problems occur. Other devices have Different Problems. I have no problems with my War Master playlist on my iPad (the device with the above problems), but on my iPhone, I can’t add the third story in Escape from Reality to a playlist. It becomes *drumroll please* The Chimes of Midnight. So these problems are different for each device. Playlists in general are a bit wonky. The three-star rating is not at all indicative of my opinion of Big Finish. Big Finish is brilliant. To me, it’s the only DW expanded media that’s automatically canon, because of how brilliant it is. The app just needs work. (Please don’t cancel the First Doctor Adventures, he’s one of my nineteen favourite Doctors 🥺) ## Most critical reviews (10 lowest-rated) ### 1/5 — App doesn’t work anymore *2026-08-03, version 2.7.2* No thumbnails. No downloads. Judging by the reviews a lot of people are having this same experience. Fix your app. I’ve spent hundreds of dollars supporting your product, and I can’t even listen. ### 1/5 — Unable to Listen to my Purchases *2026-07-24* I have been patiently waiting for fixes to all me to view my purchases in the app. Some items were purchased over six years ago and at the time could be seen, downloaded, and listened to in the app but now none of my purchases can be seen in the app let alone downloaded and listened to. I have tried every possible trick to fix it on my end but it is clearly an issue with the app and I am starting to get very annoyed. I don’t often give 1 stars but until this issue is fixed that is what my review will be. ### 1/5 — Currently broken and won’t tell me why or how *2026-07-13, version 2.7.2* Nor will its replacement display in this store if that is what happened ### 1/5 — We love stories … but hate the app *2026-07-09, version 2.7.2* Big Finish does fantastic content and has brought to life so many amazing ideas. But they cannot for the life of them get their app right. Even when working it’s a Pain to navigate but every major update they’ve released has been terrible and seems to have no user testing. Please get it sorted. ### 1/5 — App not functional *2026-07-09, version 2.7.2* App has removed downloads and is now not letting you re download to your device. Please fix this!! ### 1/5 — Unusable *2026-07-08, version 2.7.2* Unable to download purchases. Logged out and back in and it’s wiped everything that was downloaded and I can’t get them back now either. Installed it on a different phone. Looked like it was going to work but it crashes every time I scroll down my purchases, so unusable. How did this update get released? ### 1/5 — Top App *2026-07-06, version 2.7.2* Latest version doesn't upload people's purchases ### 1/5 — Issues *2026-07-05, version 2.7.2* Edit to my review - Should have been 1 star & not 5 stars! The new app version is a bit of mess. It is now showing all preorders from this year & next so they need removing to make it cleaner & easier to navigate. The typeface in the search bar is white so you can’t see what you are typing. Recent releases are downloading as individual tracks rather than one continuous track per story. An example is a War Doctor release with 3 stories now downloads as 23 tracks. Hopefully the developer can fix these issues quickly. ### 1/5 — Awful *2026-07-05, version 2.7.2* Absolutely awful since the update. Can’t search when you’re playing an audio. Everything has been separated into tracks which have a 1 second pause when it switches to the next track. Really disappointing with this update. ### 1/5 — Please Fix!! *2026-07-05, version 2.7.2* Again? No search feature? How can I find anything!? Omg. ## Most praised reviews (10 highest-rated) ### 5/5 — Conversation complete! 🤖 *2026-07-10, version 2.7.2* Clean, crisp, and working fast again ### 5/5 — Another rubbish update *2026-07-08, version 2.7.2* I don’t know who they use to update websites and apps but it’s always painful and half you know what. Latest iPhone app crashes when you try to look at Vortex copies and puts you in a loop only solved by deleting and reinstalling. I suggest buying on Audible, more reliable and actually usually cheaper. Update, ipad app now just crashes randomly, utter nonsense. ### 5/5 — MP3 *2026-07-05, version 2.7.2* This new app is rubbish it doesn’t run smoothly with mp3 format it was better on the old app.Everytime big finish do an upgrade it goes wrong for them. ### 5/5 — Love this *2026-07-05, version 2.7.2* I LOVE DOCTOR WHO BABY!!!!!!!!!! ### 5/5 — A company worth supporting *2026-06-24* Big Finish is incredible. The storytelling is unmatched, and the consideration and care they put into every part of the production process shines through in every release. There’s very few companies I truly support these days, but Big Finish’s transparency, dedication to its listeners, and quality of product have earned my respect and admiration a hundred times over. When they say “for the love of stories,” they truly mean it! ### 5/5 — Big finish amazing stories *2026-06-23, version 2.7.1* The quality of the stories we always get is phenomenal and it is brilliant to have the ability to have these to hand at anytime ### 5/5 — Great for imagination *2026-06-12, version 2.7.1* Love the dr who books they are the best ever These stories bring my favourite multi faced hero to life ### 5/5 — Fantastic *2026-05-29, version 2.7.1* I’ve been enjoying big fish for several years now and almost every release I have gotten have been utterly fantastic. I can’t wait for my next buy and listen. ### 5/5 — Big Finish Fan *2026-05-25, version 2.7.1* I go all the way back to the beginning. I love the creativity and passion through the BF audio dramas. Dalek Empire still raises chills all these years later. I am a real sucker for Paul McGann’s work and I love how the Time War plays out in the theatre of my mind. The app allows me to keep everything at my finger tips and it is beautifully maintained. ### 5/5 — CarPlay no longer displays? *2026-03-23, version 2.7.1* Is it me or has this app stopped displaying in CarPlay? The audio comes through ok, but nothing on screen? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*