# Big Fish Game Finder — user reviews > 53 indexed App Store user reviews of Big Fish Game Finder by Big Fish Games, Inc, rated 4.60/5 from 25,019 ratings. - Source: https://appshunter.io/ios/app/big-fish-game-finder/id431387115/reviews - App overview in markdown: https://appshunter.io/ios/app/big-fish-game-finder/id431387115.md - Rating breakdown: 5★ 19,698 · 4★ 2,834 · 3★ 1,002 · 2★ 411 · 1★ 1,074 ## What do users think of Big Fish Game Finder? Overall sentiment: negative **Pros** - 🎨 Great graphics - 🎶 Relaxing music - 💕 Enjoyable gameplay - 👍 Fun and challenging puzzles - 🕰️ Provides a nice break **Cons** - 🤑 Greedy monetization practices - 🚫 Lack of big wins or rewards - 🤯 Frustrating and unenjoyable experience - 🛑 Games become unplayable over time - 🤬 Poor customer service and support **Commonly reported bugs** - Games freezing or crashing - Incorrect pricing and sales information - Compatibility issues with newer devices **Most requested features** - Update older games to work with newer OS versions - Allow using credits across platforms - Provide a way to track purchased games - Improve story and narrative elements ## Newest reviews (10 of 53) ### 2/5 — BFC review *2024-01-22* Unbelievable greed is what this game is all about now! There are no big wins anymore, no matter the bet. If I do win it’s taken back right away!?! No excitement, nothing to look forward to since you must keep buying just to play and be with your club. What a shame. It used to be so much fun and I would wake up with such anticipation to play. There were always big wins & so much fun to play with others but you made sure to stop that too! Threatening and deleting players accounts just because we were playing scatter rooms together. What a scam this has turned into since the new owners have taken over!! Again, what a shame. ### 2/5 — This was not an enjoyable game to me as all the previous games I bought on BF! *2023-02-14* This was not an enjoyable game to me as all my previous games had been, and I lost count of the purchased BF games I purchased and completed. I had instances where I knew I was tapping the objects that I found, only to not be given credit for the objects. I would keep looking for the object, only to do the same maneuver minutes later and it would then give me the credit for finding it in the same place that I first selected. I even asked others to perform the same steps, and it was happening to them on their own IPad. I found this game to be a chore that I had to complete rather than deleting the game unfinished. It turned into a personal vendetta that I made up my mind to finish. It just wasn’t a fun game to play, and no, I will not be saving the game to replay at anytime soon, nor would I purchase a second game by this company. ### 4/5 — Great graphics.... *2020-07-04, version 2.9.1* ....and I like the new type game play....the music is relaxing and facilitates thinking. I’d say the only thing that bothers me is instead of being allowed to look at things like the closed and locked window, I get a question box...I’m still not sure what that means for me to do, action wise.... ***But since I just laid out my $7.00 dólares, I would guess I like the game. I did like the first ‘move this over’ puzzle....are there more? Back to the game! ### 2/5 — Not good *2020-04-14, version 2.9.1* First off, why in the hell have you not updated requital, weird park, and several other games to go on iOS 11? I thought this game might help me play that series again, but no. This is actually kind of scamming, because this app is supposed to help you find every big fish game ever made, and weird park and requital, as well as the grim tales series and Nightmare Realms, are not here. I used to love your games, but if you don’t bring the old ones back, I won’t play them anymore. Either get up and update your games or add them here. ### 4/5 — Enjoy the story *2019-10-13, version 2.9.1* The only reason I don’t give 5 stars is that I never get to read the whole story. I touch the screen and it skips past it, and there is no way to go back and replay those parts. I’m sure some people complain because it slows the game down, but for me, the story is a big part of the enjoyment of it. No complaints otherwise! ### 2/5 — Frustrated *2019-09-26, version 2.9.1* I’m getting really frustrated with the error.....the app isn’t available for your country or region. It’s happened too many times for a lot of games. If this is a thing, you need to have a country setting so we only see those that are available in our country. I’ve been a bfg fan for decades, but I’ve been let down too many times over the past several months over this error. ### 3/5 — Some the the best games are gone. *2019-05-07, version 2.9.1* I’ve played many big fish games, but Drawn was my favorite by far. I really hope you bring back the Drawn series to the App Store again. Along with many older games I was really fond of. I actually hold these games close to my heart, and so many others. I would consider bringing some of the old games back. At least the Drawn series. Nothing makes me happier than going back and replaying some old favorites. I get so much nostalgia from them. I enjoy the new games as well, but the older ones have a certain charm that the newer ones don’t have. ### 3/5 — Customer Service, not so much *2019-02-12, version 2.9.1* First the good report. I use this app everyday on 3 iPads. It's become one of the first places I check in the morning. BUT, this week, I'm tweaked. Not once, but twice I've gone from the app and downloaded games that were $2.99 only to purchase in iTunes it says $6.99. Like I said, I check everyday so it's not an old or outdated ad. And on the iTunes page under In App Purchases, it says Sale price$6.99 regular price ....you got it. $6.99. Customer service, well, if you can is hard to access and just a pain. Come on BF. No new games for 3 months? ### 3/5 — Love big fish except for a few glaring issues: *2019-01-05, version 2.9.1* The inability to use big fish credits to buy in iTunes is ridiculous. I rarely play games on my Mac, but frequently use my phone and or iPad. Speaking of that, downloading games during a sale, then coming back a week later to find out they are inoperable in my current (most uptodate) iOS system is BS!! I paid for it, but can’t play it?!? How is that right!? ### 1/5 — Plan on paying for a game you love more than once! *2018-11-05, version 2.9.1* I’ve purchased probably a dozen or more Big Fish hog’s over the last 4 years. After an OS update half of them no longer work. I’ve put off rating Big Fish, but I spent MY money on their games! Big Fish should offer a free update of the purchased games. I shouldn’t have to repurchase an updated version of the games I’ve already paid for one time. Two of the games I’ve been really upset about are their Christmas hog’s “Christmas Carol” and “Nutcracker HD.” They still sell these two games in updated versions. I should be able to download these in the updated version for free that work with OS11 and above. I will no longer be purchasing any of their products! ## Most critical reviews (10 lowest-rated) ### 1/5 — Check before buying *2023-01-07, version 2.9.1* This is the 3rd game I’ve downloaded from them that wouldn’t play properly. The other two I reached out for support and got the obvious “close all apps and restart” response and nothing worked. Other games were just white screens on load up, this one is zoomed in on the title screen and if I click anywhere on the screen it drafts an email saying I want to play some other game. I love these games, and have played and paid for many, but it’s frustrating when I have now not been able to use 3 of the games I’ve paid for. I rushed to get the $2.99 “deal” they had so at least I’m not out a lot. Try it before you buy it! ### 1/5 — DISHONEST *2022-12-29, version 2.9.1* We were subscribers of Big Fish Games over 10 years on PC and quit due to their disgustingly horrible customer disservice. They do not care for customers once they get your money…just look at their bad press and class action from the casino (search and see how they treated customers). Anyway, we had a few hundred dollars worth of credit that they would not allow us to transfer over to the new Game Center so we could use on iOS. Let the buyer beware when dealing with this disreputable company. Not much left to be done, so please use our experience as a warning and avoid BFG like the plague! ### 1/5 — No support *2022-11-20, version 2.9.1* If you buy a game, don’t expect to be able to play it after awhile. The games consistently break down over time either because your device updates or simply bad support for any bugs that may be in the game. Big Fish do not have any interest in keeping old games up to date and quickly remove them from purchase once they’ve churned out a bunch of new ones. I have purchased a handful and they don’t even show on my account anymore, despite my purchase. ### 1/5 — The games are too Bright *2021-05-09, version 2.9.1* I don’t know what happened, but ALL of the games are too bright. The movies scenes work just fine, but when it comes to playing the actual game, the brightness is almost blinding. It whites out everything. And it’s for every game. I’ve uninstalled and reinstalled the main game app, and ALL the separate games. I’ve made sure the games were updated. My IOS is updated to the newest software. I don’t know what the problem is. I even took my phone into the apple store to see if I had a virus corrupting my phone and NOTHING. I’m just done with Big Fish and their games. I just wish I could get my money back. ### 1/5 — BUYER BEWARE -0 STARS *2021-01-29, version 2.9.1* I have never left a review on anything before, but i’m fuming. A while ago on my old computer I was feeling nostalgic, so I went to big fish games, and downloaded a couple old games I used to play. Somehow me purchasing downloaded games on my computer SIGNED ME UP FOR A MONTHLY MEMBERSHIP!! I received no notice that I was continually having money taken out of my account. Today I happened to check my bank account charges and saw one from big fish games. Confused I clicked on it to see that THEY WERE TAKING MONEY OUT OF MY ACCOUNT EVERY MONTH FOR OVER A YEAR. I was unknowingly signed up for a membership and they have been leaching off my account for well over a year. I’m furious, I don’t have money to spend on something I clearly wasn’t even using I didn’t even know I had it. this whole website is a scam. don’t ever give this company any of your banking information. ### 1/5 — Worst site *2020-11-09, version 2.9.1* I use to enjoy playing this site years ago. Not sure who took these over or started their sister site Jackpot magic slots, but they have become terrible to play, and their customer service even worse, the site charged for purchases I did not do, they told me they don’t see them and contact iTunes, thank god iTunes gave it back, they won’t let you win anymore or keep winnings for any real length of time, they give you generic answers like we can’t control the odds, When your betting 250k or better a spin and win 5thousand that’s not odds that’s a bad site! Be warned people they will just take your money if you buy coins and not give back or let you win! ### 1/5 — Midnight castle *2019-11-19, version 2.9.1* I have been a member a long time. I even have the Big Fish fish. I have loved Big Fish games until about a year ago and now I cannot play my favorite game. I play on my iPad never had a problem and right after I bought credits for the game I can’t get the game to open nada nothing. I have done what they tell me to do and it still won’t open. I have bought a lot of games lots of $$ on all games I play but now very disappointed it’s been about a year or more and I still can’t play ### 1/5 — Games won’t work in a year. Don’t waste your money *2019-04-10, version 2.9.1* I have purchased many Big Fish games over the years and spent quite a bit of money doing so. Now I have at least 20 games that I’ve purchased in the past that can’t be downloaded cause Big Fish doesn’t update them. It says the developer needs to update them to work with iOS 11. I have free apps that I have been able to use for years and on the newest iOS and yet their $7 games....well too bad. Very frustrating!! No longer supporting this company. ### 1/5 — What's up with Big Fish? *2018-12-29, version 2.9.1* Why can't I open my Big Fish app anymore? There are no pending updates, and all that comes up is the screen that says "Big Fish". I got it to open once, looked at the "deals" page, and can't get past that screen except once or twice the same daily deal page pops up. It is old deal, not a new one. I admit I haven't been on it in a while, but my other apps work fine. Also, why don't the games I've bought in the past work with any new system updates? Google updates their games to work with firmware updates. Some of my favorite hidden object games haven't worked since almost after I bought them. They should have been updated for free when systems were updated. ### 1/5 — Games Unplayable *2018-12-15, version 2.9.1* iPad IOS 11 - I have about 15 games that I have purchased on the iPad more than 1 year ago and now I can’t play any of them. I have been a loyal customer since 2011 (first playing on PCs and now on iPad). I still have 39 game credits on my PC. But it seems that big fish does not care for loyal customers or their complaints. I have complained about Drawn 3 for iPad which had problems long before IOS 11 and I am sure I am not the only one. And now all our older iPad games are unplayable. The only option is to never update our iPads which is ridiculous as when you buy a new iPad, it automatically comes with the latest IOS. You are offering games on the Apple App Store, it should mean YOU are responsible for its playability for each update. You offer a lot of games but ignore them once it’s purchased. You expect us to keep buying games. You probably think losing one or two customers a month to bad publicity and worse customer service is worth the new customers you get everyday. ## Most praised reviews (10 highest-rated) ### 5/5 — 📣📣EMPTY CHEST’S📣📣.. *2023-04-19* Worthless collections, Ive been with Big Fish Casino, for 18+ years, then also they bought out Jackpot Magic Slots for just about a few years later, Every single day for that long. N I love it apparently, but things like the chests came along and the supposed contents for a joy in it,ok fine, but about all such contents, you might win’’’ most of the time they are no rewards in them, even the ‘COLOSSAL’ chests are empty no rewards, becoming a ‘nuisance to my algerythms of spinning losing millions+ as game popups continualy hit the screen, if i got rewards in them itd be fun, so but its game & friends is fun, love,, from the pond🌺💕🌺pinkonyx💌 ### 5/5 — Taking time for me. *2021-01-07, version 2.9.1* Hey, This was the first game by 4 the friends that I bought. I worked hard to play each HOP. The guide is good to help you when you first start the game. This game is long enough with the extra game included. I like the twist on Sleeping Beauty. I have given it a five star rating. There are a few things I wish were different. 1. I wish it would show how many objects I have found so I don’t miss any. The map helps here but could be better. You will need to run though the game a number of times. Use the helps and guides. It is an enjoyable game. I would buy it on sale. But for $2.99 you can’t beat it for fun and it is well worth it. It’s nice to have this for a me time. ### 5/5 — Buying chips *2020-11-11, version 2.9.1* At first you hit ok then as you buy more less and less wins ! I wish it wasn’t so ! That the way it’s going with me ! But if it chances I’ll let you know ! I like play but ! If I buy ! I want to get something in return . Not just zeros ! Bf really needs to stop being greedy ! It’s really not fair ! Just say be careful ! They are slow on responding to your ticket request also ! ### 5/5 — Update *2020-02-25, version 2.9.1* Since only the older games have a strategy guide included as part of the game, I've gotten used to and appreciate the big fish app. Switching back-and-forth between fantasy and reality still breaks the mood, but it's better than wandering in the wilderness. PS. Please stop interrupting the games with ADS! ### 5/5 — Thank you so much Bigfish🌹🌹🌹🌹 *2020-01-23, version 2.9.1* Thank you all for your support and assistance every week and thank you for your wonderful and successful work. Thank you also for the wonderful customer service and their service to us to the fullest and quick response to all our inquiries and assistance good luck 🌹🌹🌹🌹🌹🌹🌹🌹🌹 ### 5/5 — PLEASE CONTINUE *2019-11-06, version 2.9.1* To make more of these games. I miss them so much! If not the whole game, consider to make an app with just the mini games. I loved the, the most. I would love to contact the developers of my favorite games and see if they're going to make more. It would be great. Everything else is boring. ### 5/5 — Love! I Wish Though *2019-10-27, version 2.9.1* Always love the hidden object games! Only wish there was away they can mark the games in our accounts (in the app) to show which ones we’ve purchased instead of downloading it again just to see if its one we’ve already paid for. Other than that it’s great! ### 5/5 — Competition *2019-07-07, version 2.9.1* Basically all about being a casino slot strategist which mostly consists on knowing when to bet high or low takes time to learn but very fun and addictive come give it a try you won’t want to play any other game again! ### 5/5 — Question... *2018-11-29, version 2.9.1* I’ve been a Big Fish game lover for years. I have games on my PC, phone and tablet. There used to be new games on the tablet app at least two times a week. On Mondays and then again towards the end of the week. I have not gotten any new games for the last couple of weeks. I’ve checked to make sure I’ve gotten the newest version of the app...and it seems that I have. I see the changes in what’s on sale....but as far as new games...nothing. Am I doing something wrong or has Big Fish not released any new games in the last week or so? Any help would be great... ToniMichelle ### 5/5 — Memories of mom. *2018-10-04, version 2.9.1* I really love these hidden games. Before my mom passed away we use to set and play these games all day. She enjoyed them alott. I want to thank big fish for her and myself. It is a memory that I will carry with me until the day I die. Now my daughter and I play them together. Thanks alott. Kathy Masterson. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*