# Big Island Hawaii Audio Tours — user reviews

> 7 indexed App Store user reviews of Big Island Hawaii Audio Tours by Hawaii Audio Tours LLC, rated 4.20/5 from 26 ratings.

- Source: https://appshunter.io/ios/app/big-island-hawaii-audio-tours/id1600242356/reviews
- App overview in markdown: https://appshunter.io/ios/app/big-island-hawaii-audio-tours/id1600242356.md
- Rating breakdown: 5★ 17 · 4★ 3 · 3★ 2 · 2★ 2 · 1★ 2

## Most critical reviews (7 lowest-rated)

### 1/5 — Horrible

*2023-11-03*

You have to re-pair your phone each time you stop then it doesn’t continue from where you left off. Total waste of money

**Developer response:** We apologize for the difficulties you faced with the app's connectivity and navigation resuming. We understand how frustrating this can be, especially when exploring new places. We are looking into these issues to improve the app's functionality. If you need further assistance or would like to discuss this matter, please contact us at support@actiontourguide.com.

### 1/5 — Risked our Safety

*2023-08-25*

This guide took us to some areas that were so remote and uninhabitable that it was unnerving.  It was a big disappointment in that we thought we were going to hear of cute stories and places to stop for a snack or shopping break, there was none of that.  While we did hear some history, there was a lot of silence with very little musical background.  Would not recommend.

**Developer response:** We're sorry to hear that the tour did not meet your expectations and took you to places that felt too remote. We aim to provide enriching and comfortable experiences, and we'll take your feedback into account to balance historical content with more engaging, lively stops in future updates. Thank you for sharing your thoughts, and we apologize for any discomfort you experienced.

### 2/5 — Better options out there

*2026-05-27*

We have used GPS self guided tours in the past from different vendors/apps and they were fantastic! This one was very unimpressive. It only allows you one direction of travel and cannot tell if you are moving in a clockwise direction. Therefore, all of its instructions are backwards. There is no freedom to do the tour as you wish, you must go in a counterclockwise fashion and the information was less than interesting.

**Developer response:** Hi there, this tour has both directions available in the app, so it looks like the wrong direction may have been selected. I understand if having two selections/choices for touring directions was different than your prior experiences and may have been confusing. Please contact me at support@actiontourguide.com so I can help you with a refund or replacement.

### 2/5 — Out of date app

*2022-06-20*

I have the 2019 book and this is practically a carbon copy.  Books can get out of date but apps should not.  This author doesn’t live close to this island and cannot be an authority.

**Developer response:** Thank you for your feedback! We would love to hear more about which book you’re referring to and what about the tour seems out of date. We’re constantly updating our tours to keep them current, so feel free to contact us with details to help us understand your concern!

### 5/5 — Great way to explore with the family

*2022-02-13*

Excellent stories and easy to use. We simply downloaded and played as we drove, and the tour kept the whole family (incl young kids) engaged. Couldn’t have asked for more.

**Developer response:** Thanks once again for your thoughtful feedback! It’s always our goal to engage and inform folks of all ages, so I love to hear stories like this one

### 5/5 — Fun and interesting

*2022-02-13*

What a fun way to see the island! It made it easy to see the whole island.. just download the app and it takes you to all the highlights. Great commentary and lots of interesting information.

**Developer response:** Thank you for this review! I’m so glad you found our Big Island tour helpful and engaging.

### 5/5 — Great guide

*2022-01-05*

My teenage son and I came to the Big Island and didn't want to be herded around like cattle on a tour nor did I want to spend $150+ per person to see the Volcanoes. We downloaded the App, rented a car and set out on our adventure.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*