# Big Purple Dot - CRM — user reviews > 28 indexed App Store user reviews of Big Purple Dot by Big Purple Dot, rated 4.60/5 from 52 ratings. - Source: https://appshunter.io/ios/app/big-purple-dot-crm/id824363537/reviews - App overview in markdown: https://appshunter.io/ios/app/big-purple-dot-crm/id824363537.md - Rating breakdown: 5★ 39 · 4★ 8 · 3★ 2 · 2★ 1 · 1★ 2 ## Newest reviews (8 of 28) ### 4/5 — Overall great CRM mobile app *2022-04-23, version 5.0.5* I use this app all the time, and the fact you can text directly with leads on your mobile and use a tracking number so it’s not your direct line is great! If I could change anything I wish you could use your text and email templates saved in your account on the mobile app, that would be amazingly helpful. If you use the status tags and have an automated email or text template set up behind that tag, it will work on the mobile app, but you can’t access the list of your templates for texting or email if you just want to send something specific without changing tags. Great MLO CRM for sure! ### 4/5 — Great App to go with great CRM *2016-08-26, version 2.4* Out of all of the CRMs I've used thus far this is probably one of the best. And the app is very helpful. I can access my info and conduct business from anywhere. ### 4/5 — Overall Good CRM. *2016-08-13, version 2.4* Time will tell. ### 4/5 — This is what contacts should be like *2016-07-12, version 2.4* This super helpful for anyone in the real estate industry. I've tried several apps for contacts and this one is one of the best! ### 5/5 — Great CRM!!! *2015-07-27, version 2.3.2* This is a must have CRM for mortgage lenders. Especially if you understand how vital it is to be on the same page with any realtor you're working with. The functionality of big purple dot is second to none. It will only continue to get better. ### 5/5 — Open house! *2015-06-03, version 2.3.1* Love I can use this app at all my open houses! ### 5/5 — Fun, Easy To Use App! *2015-04-07, version 2.3.0* I love the Big Purple Dot mobile CRM app and now it's Open House App. It makes it so easy and fun to consistently update my contact database from anywhere at anytime. ### 5/5 — Great app for real estate market *2015-04-06, version 2.3.0* Wow!! Innovative solution for realtors and lenders! ## Most critical reviews (10 lowest-rated) ### 1/5 — Crash crash crash *2021-05-03, version 4.2.11* Hope you like being stuck in status tag page. Tried reuploading 4 times same thing every time 05/03/21 ### 1/5 — Hate it *2017-02-28, version 2.5* This app is a total pain it takes forever to load every time I want to save a note takes five minutes to save it is a complete waste of my time ### 1/5 — NOT happy! *2016-04-21, version 2.4* I think this FREE simple phone app may have been helpful, but turns out it's not free! It's just a 7 day trial. Make sure not to take the time to put all your contacts in here Realtors, it will have been a waist of your time if you do not plan on paying $199 start up fee and $40/ month. ### 2/5 — Couple Bugs *2017-03-10, version 2.5* It doesn't pull new data very well sometimes. Also, I can rarely get status tags to save/update. On iPhone 7 plus fully up to date. ### 2/5 — Big Purple Dot. Not for me. *2017-01-31, version 2.5* It is free to download. What they don't tell you is that, IT IS NOT FREE TO USE. There is a set up fee then $40 a month to use. ### 2/5 — Big purple dot *2016-05-24, version 2.4* The first time I used it it was great, but it lose it's functionally on the second open house. Not good. ### 3/5 — Great customer service, very buggy platform *2018-05-17, version 4.0.0* BPD is an infant with a long road to go in regards to graphic user interface, functionality and stability. I have submitted dozens of bug reports, and feature requests. All in all, customer support is more reliable than the service offering itself. Either they’ll improve quickly or die even more quickly. TBD ### 3/5 — Overall pretty happy *2017-07-18, version 2.64* CRM overall is pretty good, pretty customizable and affordable. Seems like they're still working kinks out in the system. The app isn't very good but I guess it gets you by. I prefer to use the web browser version. Customer support is pretty good. ### 3/5 — Team manager *2017-03-12, version 2.5* Although the system has great features they are not utilized well. The mobile app doesn't have viewable features needed to update contacts as need while out of the office. Overall this could be 50/50 on the rating ### 3/5 — My review of Big Purple Dot *2016-06-05, version 2.4* In general this CRM system is the best thus far I used and customer service is A+ the reason I leave 3 stars and not 5 is cause I wish there would be option for modifying drip campaign in the app which is currently not available plus the txting is limited to 160 characters which is ridiculous and you can't txt from the app. Fix those issues guys and you will have much more business ! ## Most praised reviews (10 highest-rated) ### 5/5 — Best CRM *2025-02-08, version 5.1.1* You know what they say, “The best CRM is the one you use” I can say that of all the CRMs I have used, BPD is the easiest and best hands down ### 5/5 — Wow what growth in 1 year. Awesome!!! *2019-01-01, version 4.1.2* Are use this app a couple years ago and needed much improvement. The developers came through and I’m telling you this thing has doubled my ability to produce. I want to mid size branch and have about 10 people on this and everybody loves it. It has given me control of the loan officer‘s and given the loan officers control of their schedules and production. Try it. You will write a review just like this. I promise. ### 5/5 — Works perfect!!! This has doubled my business, can't work without it. *2017-03-18, version 2.5* Can't work without this app. So much more efficient now! It doubled my business!!! ### 5/5 — I LOVE IT,I LOVE IT,I LOVE IT!!😍 *2017-03-04, version 2.5* I LOVE IT,I LOVE IT,I LOVE IT!!😍 ### 5/5 — AMAZING *2017-02-02, version 2.5* I've been waiting for an amazing CRM and this is it!! I'm in love ### 5/5 — Big Purple Dot is awesome. *2016-10-19, version 2.5* My team of 7 LO's has increased our production (lead conversion) 35% in the past three months using this software. My regional manager is begging me to know my secrets. I won't tell because by January, I'll have his job! Big Purple Dot is awesome! We love it! ### 5/5 — Fantastic app! *2016-08-22, version 2.4* I can easily access my contacts on my mobile device and from there can easily place a call or update any notes for them! They make it really easy to find leads that I want to address using their status tag system! ### 5/5 — Happy happy happy *2016-08-22, version 2.4* The app is more of a reference point for me when I'm away from my computer. Live updates on new leads coming in, and up to date notifications when a lead is changed/updated. ### 5/5 — Love it *2016-08-19, version 2.4* This is one of the best contact management apps for realtors and brokers I have ever seen. Just makes life so much easier. A few agents here in the office are using it and told me about it boy were they right... Highly recommended for any realtor or broker ### 5/5 — User Friendly. *2016-01-21, version 2.3.50* I use this app on a daily basis. It is easy to use and it works. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*