# Big Red Keno — user reviews > 23 indexed App Store user reviews of Big Red Keno by BIG RED LOTTERY SERVICES LTD, rated 1.58/5 from 43 ratings. - Source: https://appshunter.io/ios/app/big-red-keno/id1459596683/reviews - App overview in markdown: https://appshunter.io/ios/app/big-red-keno/id1459596683.md - Rating breakdown: 5★ 5 · 4★ 1 · 3★ 0 · 2★ 2 · 1★ 35 ## Newest reviews (8 of 23) ### 1/5 — Reset Password *2023-09-27* I keep trying to reset my password it it won’t send a link to my email ### 1/5 — Doesn’t work don’t waste your time *2021-08-01, version 0.0.1* Just a blank screen on my iPhone. ### 1/5 — Hate the update *2020-11-21, version 0.0.1* Can’t stand I can’t see what hit before the ticket is done about to delete the app now ### 1/5 — players guide *2020-10-04, version 0.0.1* Need to add the players guide to the app ### 1/5 — Don’t bother! *2020-09-08, version 0.0.1* This app is the worst! ### 1/5 — Only good thing is you can see the games being played *2019-08-17, version 0.0.1* Can’t run my ticket on the app to see if I won. Not a fan of checking the last games played as well. The app is just not phone friendly at all. ### 1/5 — Get your money back! *2019-06-17, version 0.0.1* No, not the user. BRK, whom ever you paid to create this app. Once you could just look at results, much like the website. Now you have to log in every time. Check a ticket, close the app. Check results 2 seconds later, need to sign in. Want to scroll recent numbers? Need to hold iPhone in landscape. Scanner is sporadic. Use the web page. It’s much more reliable and accurate. And you don’t need to sign in every time. ### 1/5 — Disappearing keyboard *2019-06-01, version 0.0.1* I couldn’t get past the account sign up screen because the keyboard kept disappearing. ## Most critical reviews (10 lowest-rated) ### 1/5 — Big red keno app *2024-07-02* Hasn’t worked for me for almost a year now. Opens up then goes to a black screen. ### 1/5 — Stopped working! *2024-06-19* The app stopped working! WTH! ### 1/5 — No longer works *2024-05-28* App is no longer functioning and not sure they have any intentions of fixing the situation ### 1/5 — Wasn’t great and now it doesn’t function at all… *2024-05-10* App doesn’t even function anymore, just a black screen. It recently started trying to use notifications and I didn’t allow it, maybe they don’t gracefully recover from limited feature access. Who knows. Agree with top review, the website is easier to use and navigate. The only nice app feature was the scan a ticket with the camera… ehh not much of a loss there. ### 1/5 — Needs update *2024-04-29* App will not open with new ios. Needs update. Complete junk ### 1/5 — Needs update *2024-04-27* App will not open with new ios. Needs update. Complete junk ### 1/5 — Black screen *2024-04-21* App works great if what you want is a black screen. ### 1/5 — Doesn’t work *2024-04-16* Briefly looks like it’s opening then the screen goes black ### 1/5 — Broken *2024-04-16* App is broken will not open ### 1/5 — Broke *2024-04-12* The app is broke and will not open. ## Most praised reviews (5 highest-rated) ### 5/5 — Big Red Keno App *2023-12-21* This is fun!! ### 5/5 — Big Red Keno App *2023-12-21* Love watching the live games! ### 5/5 — My favorite app! *2019-05-15, version 0.0.1* This makes playing live keno so much more fun. ### 5/5 — Very neat app. *2019-04-19, version 0.0.1* This is a great app. I love how I can follow live games and scan and save my tickets. ### 2/5 — What the heck is going on? *2024-06-17* Sorry to say the app isn’t working for me either. Opens up then goes black. When it’s working, I really like using it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*